Exam 8: Improving Interpersonal Communication

Thomas and Kilmann's five conflict styles represent the extent to which you focus on achieving your own needs and/or the needs of others.

The Myers-Briggs Type Indicator focuses on how we perceive the world around us, as well as how we reach conclusions and make decisions.

According to Myers-Briggs theory, an intuitive is the opposite of a sensor.

How would you describe your personality type in Myers-Briggs terms? Are you an ENTJ, an ISFP, an ESTP, or other combination of the four personality dimensions? Explain what it means to be this type of person in terms of how you communicate.

Your textbook describes several guidelines for expressing anger constructively, as well as guidelines for reacting appropriately to someone else's anger. Describe a situation in which you were angry with someone and how two of the guidelines were used, or should have been used, to express your anger. Then explain how two of the guidelines were used, or should have been used, to respond to that anger.

Define and provide examples of the following behaviors: Assertiveness, Passivity, Aggression, and Passive-Aggression.

Demonstrate your understanding of Relational Dialectics Theory by explaining why it makes a strong case for a "both/and" focus when communicating with others, rather than an "either/or" approach.

In Uncoupling: How Relationships Come Apart, sociologist Diane Vaughan notes that a couple's breakup is rarely sudden. It all begins with

Which dialectic is represented in the following example? When children grow up, they may want to remain closely connected to their parents and live an independent life free from parental intrusion.

Identify and discuss three of the six guidelines for making an effective apology. Provide relevant examples for each of the guidelines discussed.

Which step in the six-step model of conflict resolution involves talking to the other person about the conflict and the need to resolve it?

In collectivist societies, conflict is dealt with openly and honestly, regardless of the consequences.

A person who exhibits passivity is likely to take responsibility for his/her own actions and the consequences of those actions.

Anger is a natural human emotion.

According to the Myers-Briggs Type Indicator, we have preferred ways of thinking and behaving that can be divided into four categories. Which category identifies how we focus our attention as well as our sources of energy?

Explain why a judger and a perceiver would have difficulty working and playing together.

DESC scripting is an effective strategy for becoming more assertive. What do the letters D, E, S, and C stand for? Describe and explain each of the four steps in the DESC process. Provide examples to demonstrate your understanding of each step.

Although passive-aggressive individuals may appear cooperative and willing to accommodate others and their needs, their behavior is an obvious form of aggressive behavior.

Cultural values can significantly influence the degree to which people are comfortable with conflict and the way conflict is resolved. Describe and discuss at least two ways in which cultural differences can affect the way we handle conflict and conflict resolution.

The opposite or counterpart of a Myers Briggs' sensor is a(n)