Question 1

Which of the following is not identified as one of the most common career tracks in management?

Accepted Answer

A)  Human resource manager 
B)  Accounting or finance manager 
C)  Sports team manager 
D)  Entrepreneur 
A)  Human resource manager 
B)  Accounting or finance manager 
C)  Sports team manager 
D)  Entrepreneur

Question 2

What is the difference between efficiency and effectiveness?

Accepted Answer

A firm is effective when its g

Question 3

Which of the following statements about TQM is true?

Accepted Answer

A)  In TQM, quality is the role of quality control specialists. 
B)  In TQM, satisfying the customer is primarily the responsibility of marketing. 
C)  The TQM perspective views quality as the central purpose of the organization whereas the operational perspective focuses on efficiency. 
D)  Most major firms have not yet adopted TQM. 
A)  In TQM, quality is the role of quality control specialists. 
B)  In TQM, satisfying the customer is primarily the responsibility of marketing. 
C)  The TQM perspective views quality as the central purpose of the organization whereas the operational perspective focuses on efficiency. 
D)  Most major firms have not yet adopted TQM.

Question 4

Microsoft's compatibility of business applications software with the Windows operating system drives software sales. This is an example of

Accepted Answer

A)  synergy. 
B)  equifinality. 
C)  a subsystem. 
D)  an open system. 
A)  synergy. 
B)  equifinality. 
C)  a subsystem. 
D)  an open system.

Question 5

Building quality into the product rather than relying on quality inspections after the product has already been made reflects a principle of

Accepted Answer

A)  scientific management. 
B)  TQM. 
C)  MRP. 
D)  cross-functional teams. 
A)  scientific management. 
B)  TQM. 
C)  MRP. 
D)  cross-functional teams.

Question 6

An organizational team comprised of representatives from marketing, accounting, operations, engineering, and human resources would be considered a cross-functional team.

Accepted Answer

A) True 
 B)False

Question 7

Which type of team is comprised of members with diverse backgrounds?

Accepted Answer

A)  Cross-functional team 
B)  Cross-disciplinary team 
C)  Managerial team 
D)  Quality team 
A)  Cross-functional team 
B)  Cross-disciplinary team 
C)  Managerial team 
D)  Quality team

Question 8

The trend to using machines for routine tasks in factories to free up workers to use more of their abilities is reflected in which of the following organizations?

Accepted Answer

A)  The modular organization 
B)  The functional organization 
C)  The learning organization 
D)  The intangible organization 
A)  The modular organization 
B)  The functional organization 
C)  The learning organization 
D)  The intangible organization

Question 9

Which of the following statements is true concerning contingency theory?

Accepted Answer

A)  Contingency theory reinforces scientific management's approach of the "one best way." 
B)  Contingency theory suggests that managers must use the best management practice in all situations. 
C)  Contingency theory suggests that no strategy is good or bad in and of itself, but instead depends on the situation. 
D)  Contingency theory suggests that organizations that can learn faster than their competitors have an advantage in the marketplace. 
A)  Contingency theory reinforces scientific management's approach of the "one best way." 
B)  Contingency theory suggests that managers must use the best management practice in all situations. 
C)  Contingency theory suggests that no strategy is good or bad in and of itself, but instead depends on the situation. 
D)  Contingency theory suggests that organizations that can learn faster than their competitors have an advantage in the marketplace.

Question 10

To be successful as a manager requires that you learn how to be flexible and adaptable.

Accepted Answer

A) True 
 B)False

Question 11

The employee handbook today is an example of the use of impersonal rules and procedures to provide a fair and consistent way of dealing with employees. This is a positive contribution made by which approach to management?

Accepted Answer

A)  Scientific management 
B)  Bureaucratic management 
C)  Total quality management 
D)  Administrative management 
A)  Scientific management 
B)  Bureaucratic management 
C)  Total quality management 
D)  Administrative management

Question 12

Weber's principle of specialization builds on the earlier work of

Accepted Answer

A)  Adam Smith. 
B)  Frederick Taylor. 
C)  Sun Tsu. 
D)  Niccolo Machiavelli. 
A)  Adam Smith. 
B)  Frederick Taylor. 
C)  Sun Tsu. 
D)  Niccolo Machiavelli.

Question 13

What are the three issues strongly influencing business in the twenty-first century?

Accepted Answer

The three issues strongly influencing bu

Question 14

Who first observed that the division of labor was responsible for revolutionary gains in factory output?

Accepted Answer

A)  Frederick Taylor 
B)  Sun Tsu 
C)  Adam Smith 
D)  Niccolo Machiavelli 
A)  Frederick Taylor 
B)  Sun Tsu 
C)  Adam Smith 
D)  Niccolo Machiavelli

Question 15

What is contingency theory?

Accepted Answer

Contingency theory suggests that what wo

Question 16

In scientific management, the role of management is to

Accepted Answer

A)  execute the work using scientific principles. 
B)  plan work methods using scientific principles. 
C)  solicit employee input to determine how the work should be performed. 
D)  empower workers. 
A)  execute the work using scientific principles. 
B)  plan work methods using scientific principles. 
C)  solicit employee input to determine how the work should be performed. 
D)  empower workers.

Question 17

Which of the following is true concerning organizational effectiveness and efficiency?

Accepted Answer

A)  A firm is effective when it uses its resources in the best possible way. 
B)  A firm with excellent goals cannot fail. 
C)  A firm is ineffective when it hires the wrong people. 
D)  A firm is efficient when it does things right and effective when it does the right thing. 
A)  A firm is effective when it uses its resources in the best possible way. 
B)  A firm with excellent goals cannot fail. 
C)  A firm is ineffective when it hires the wrong people. 
D)  A firm is efficient when it does things right and effective when it does the right thing.

Question 18

Unity of command suggests that

Accepted Answer

A)  employees' efforts should be focused on achieving organizational objectives. 
B)  each employee should be assigned to only one supervisor. 
C)  the chain of command should follow a top-down direction. 
D)  workers must minimize deviations from standard procedures. 
A)  employees' efforts should be focused on achieving organizational objectives. 
B)  each employee should be assigned to only one supervisor. 
C)  the chain of command should follow a top-down direction. 
D)  workers must minimize deviations from standard procedures.

Question 19

Which of the following is not a key element of the TQM approach?

Accepted Answer

A)  Focus on the customer 
B)  Continuous improvement 
C)  Employee involvement 
D)  Scientifically study each part of a task and develop the best method of performing the task 
A)  Focus on the customer 
B)  Continuous improvement 
C)  Employee involvement 
D)  Scientifically study each part of a task and develop the best method of performing the task

Question 20

In which type of organization are Fayol's administrative principles most likely to still be applicable?

Accepted Answer

A)  Apple 
B)  Microsoft 
C)  Toys R Us 
D)  The US Army 
A)  Apple 
B)  Microsoft 
C)  Toys R Us 
D)  The US Army

Which of the following is not identified as one of the most common career tracks in management?

What is the difference between efficiency and effectiveness?

Which of the following statements about TQM is true?

Microsoft's compatibility of business applications software with the Windows operating system drives software sales. This is an example of

Building quality into the product rather than relying on quality inspections after the product has already been made reflects a principle of

An organizational team comprised of representatives from marketing, accounting, operations, engineering, and human resources would be considered a cross-functional team.

Which type of team is comprised of members with diverse backgrounds?

The trend to using machines for routine tasks in factories to free up workers to use more of their abilities is reflected in which of the following organizations?

Which of the following statements is true concerning contingency theory?

To be successful as a manager requires that you learn how to be flexible and adaptable.

The employee handbook today is an example of the use of impersonal rules and procedures to provide a fair and consistent way of dealing with employees. This is a positive contribution made by which approach to management?

Weber's principle of specialization builds on the earlier work of

What are the three issues strongly influencing business in the twenty-first century?

Who first observed that the division of labor was responsible for revolutionary gains in factory output?

What is contingency theory?

In scientific management, the role of management is to

Which of the following is true concerning organizational effectiveness and efficiency?

Unity of command suggests that

Which of the following is not a key element of the TQM approach?

In which type of organization are Fayol's administrative principles most likely to still be applicable?

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters

Exam 1: Management and Its Evolution

Which of the following is not identified as one of the most common career tracks in management?

What is the difference between efficiency and effectiveness?

Which of the following statements about TQM is true?

Microsoft's compatibility of business applications software with the Windows operating system drives software sales. This is an example of

Building quality into the product rather than relying on quality inspections after the product has already been made reflects a principle of

An organizational team comprised of representatives from marketing, accounting, operations, engineering, and human resources would be considered a cross-functional team.

Which type of team is comprised of members with diverse backgrounds?

The trend to using machines for routine tasks in factories to free up workers to use more of their abilities is reflected in which of the following organizations?

Which of the following statements is true concerning contingency theory?

To be successful as a manager requires that you learn how to be flexible and adaptable.

The employee handbook today is an example of the use of impersonal rules and procedures to provide a fair and consistent way of dealing with employees. This is a positive contribution made by which approach to management?

Weber's principle of specialization builds on the earlier work of

What are the three issues strongly influencing business in the twenty-first century?

Who first observed that the division of labor was responsible for revolutionary gains in factory output?

What is contingency theory?

In scientific management, the role of management is to

Which of the following is true concerning organizational effectiveness and efficiency?

Unity of command suggests that

Which of the following is not a key element of the TQM approach?

In which type of organization are Fayol's administrative principles most likely to still be applicable?

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Teams

Managing Communication

Operation and Information System Management

Filters