Question 1

Compare the four types of organizational structures.

Accepted Answer

A line organization establishes a direct

Question 2

A _____ evaluates a firm's strengths and weaknesses and attempts to define the major opportunities and threats the firm is likely to face.

Accepted Answer

A)  mission statement 
B)  matrix 
C)  SWOT analysis 
D)  contingency plan 
A)  mission statement 
B)  matrix 
C)  SWOT analysis 
D)  contingency plan

Question 3

By implementing a regular flight schedule between two cities, Swift Airlines is using _____ planning to complete its goals.

Accepted Answer

A)  contingency 
B)  strategic 
C)  operational 
D)  exigency 
A)  contingency 
B)  strategic 
C)  operational 
D)  exigency

Question 4

Team leaders and section chiefs are typically part of middle management.

Accepted Answer

A) True 
 B)False

Question 5

_____ planning involves implementing the activities specified by strategic plans.

Accepted Answer

A)  Incident 
B)  Tactical 
C)  Exigency 
D)  Contingency 
A)  Incident 
B)  Tactical 
C)  Exigency 
D)  Contingency

Question 6

New employees at a clothing store learn during their training that they are referred to as team members rather than workers, and that customers are called guests. This is an example of preserving corporate culture.

Accepted Answer

A) True 
 B)False

Question 7

MATCHING
Complete the following using the terms listed.
-The _____ function evaluates an organization's performance against its objectives.

Accepted Answer

A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment 
A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment

Question 8

Explain what is meant by span of management. Describe the trend in determining span of management.

Accepted Answer

The span of management, or span of contr

Question 9

What is a mission statement? What are the qualities of an effective mission statement? Provide an example.

Accepted Answer

The first step in strategic planning is

Question 10

The first step in the organizing process is to group work activities into a logical pattern or structure.

Accepted Answer

A) True 
 B)False

Question 11

In practice, ethical decisions are clear-cut and easy to make.

Accepted Answer

A) True 
 B)False

Question 12

Elisa, the marketing manager of SourceAll, allows her subordinates to make most of the decisions in their department on their own. Elisa's leadership style can best be described as _____.

Accepted Answer

A)  free-rein 
B)  autocratic 
C)  democratic 
D)  persuasive 
A)  free-rein 
B)  autocratic 
C)  democratic 
D)  persuasive

Question 13

Fiona, president of Technicolor Graphics, is highly respected for her ability to analyze and interpret the trends in the rapidly changing graphics industry. Fiona has effective _____ skills.

Accepted Answer

A)  human relations 
B)  technical 
C)  conceptual 
D)  supervisory 
A)  human relations 
B)  technical 
C)  conceptual 
D)  supervisory

Question 14

_____ skills are interpersonal skills that enable managers to work effectively with and through people.

Accepted Answer

A)  Visionary 
B)  Human 
C)  Conceptual 
D)  Technical 
A)  Visionary 
B)  Human 
C)  Conceptual 
D)  Technical

Question 15

What is the first step in the organizing process?

Accepted Answer

A)  Assigning work to specific employees 
B)  Grouping work activities into a logical structure 
C)  Coordinating the work of different groups and employees within a firm 
D)  Determining the specific activities needed to implement plans 
A)  Assigning work to specific employees 
B)  Grouping work activities into a logical structure 
C)  Coordinating the work of different groups and employees within a firm 
D)  Determining the specific activities needed to implement plans

Question 16

MATCHING
Complete the following using the terms listed.
-_____ include the ability to communicate with, motivate, and lead employees to complete assigned activities.

Accepted Answer

A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment 
A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment

Question 17

A local bookstore uses an organizational structure in which authority and responsibility are jointly held by the entire group rather than by a single manager. This company is using a _____ organizational structure.

Accepted Answer

A)  line-and-staff 
B)  committee 
C)  matrix 
D)  functional 
A)  line-and-staff 
B)  committee 
C)  matrix 
D)  functional

Question 18

Which of the following statements is correct regarding a firm's corporate culture?

Accepted Answer

A)  The leadership style of managers, the way it communicates, and the overall work environment influence a firm's corporate culture. 
B)  Companies that grow quickly typically do not have time to create a corporate culture. 
C)  A company with a strong tradition should not alter its corporate culture. 
D)  Corporate culture is solely shaped by employees through the symbols, rituals, ceremonies, and stories they propagate throughout the firm. 
A)  The leadership style of managers, the way it communicates, and the overall work environment influence a firm's corporate culture. 
B)  Companies that grow quickly typically do not have time to create a corporate culture. 
C)  A company with a strong tradition should not alter its corporate culture. 
D)  Corporate culture is solely shaped by employees through the symbols, rituals, ceremonies, and stories they propagate throughout the firm.

Question 19

_____ planning guides the current and near-term activities required to implement overall strategies.

Accepted Answer

A)  Contingency 
B)  Tactical 
C)  Strategic 
D)  Operational 
A)  Contingency 
B)  Tactical 
C)  Strategic 
D)  Operational

Question 20

Valerie works directly with her subordinates. She allocates work to her team members and sets deadlines and targets for each member. She also conducts performance appraisal for her team members. Valerie is most likely to belong to _____.

Accepted Answer

A)  middle management 
B)  strategic management 
C)  top management 
D)  first-line management 
A)  middle management 
B)  strategic management 
C)  top management 
D)  first-line management

Compare the four types of organizational structures.

A _____ evaluates a firm's strengths and weaknesses and attempts to define the major opportunities and threats the firm is likely to face.

By implementing a regular flight schedule between two cities, Swift Airlines is using _____ planning to complete its goals.

Team leaders and section chiefs are typically part of middle management.

_____ planning involves implementing the activities specified by strategic plans.

New employees at a clothing store learn during their training that they are referred to as team members rather than workers, and that customers are called guests. This is an example of preserving corporate culture.

MATCHING Complete the following using the terms listed. -The _____ function evaluates an organization's performance against its objectives.

Explain what is meant by span of management. Describe the trend in determining span of management.

What is a mission statement? What are the qualities of an effective mission statement? Provide an example.

The first step in the organizing process is to group work activities into a logical pattern or structure.

In practice, ethical decisions are clear-cut and easy to make.

Elisa, the marketing manager of SourceAll, allows her subordinates to make most of the decisions in their department on their own. Elisa's leadership style can best be described as _____.

Fiona, president of Technicolor Graphics, is highly respected for her ability to analyze and interpret the trends in the rapidly changing graphics industry. Fiona has effective _____ skills.

_____ skills are interpersonal skills that enable managers to work effectively with and through people.

What is the first step in the organizing process?

MATCHING Complete the following using the terms listed. -_____ include the ability to communicate with, motivate, and lead employees to complete assigned activities.

A local bookstore uses an organizational structure in which authority and responsibility are jointly held by the entire group rather than by a single manager. This company is using a _____ organizational structure.

Which of the following statements is correct regarding a firm's corporate culture?

_____ planning guides the current and near-term activities required to implement overall strategies.

Valerie works directly with her subordinates. She allocates work to her team members and sets deadlines and targets for each member. She also conducts performance appraisal for her team members. Valerie is most likely to belong to _____.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labor Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 7: Management, Leadership, and the Internal Organization

Compare the four types of organizational structures.

A _____ evaluates a firm's strengths and weaknesses and attempts to define the major opportunities and threats the firm is likely to face.

By implementing a regular flight schedule between two cities, Swift Airlines is using _____ planning to complete its goals.

Team leaders and section chiefs are typically part of middle management.

_____ planning involves implementing the activities specified by strategic plans.

New employees at a clothing store learn during their training that they are referred to as team members rather than workers, and that customers are called guests. This is an example of preserving corporate culture.

MATCHING Complete the following using the terms listed. -The _____ function evaluates an organization's performance against its objectives.

Explain what is meant by span of management. Describe the trend in determining span of management.

What is a mission statement? What are the qualities of an effective mission statement? Provide an example.

The first step in the organizing process is to group work activities into a logical pattern or structure.

In practice, ethical decisions are clear-cut and easy to make.

Elisa, the marketing manager of SourceAll, allows her subordinates to make most of the decisions in their department on their own. Elisa's leadership style can best be described as _____.

Fiona, president of Technicolor Graphics, is highly respected for her ability to analyze and interpret the trends in the rapidly changing graphics industry. Fiona has effective _____ skills.

_____ skills are interpersonal skills that enable managers to work effectively with and through people.

What is the first step in the organizing process?

MATCHING Complete the following using the terms listed. -_____ include the ability to communicate with, motivate, and lead employees to complete assigned activities.

A local bookstore uses an organizational structure in which authority and responsibility are jointly held by the entire group rather than by a single manager. This company is using a _____ organizational structure.

Which of the following statements is correct regarding a firm's corporate culture?

_____ planning guides the current and near-term activities required to implement overall strategies.

Valerie works directly with her subordinates. She allocates work to her team members and sets deadlines and targets for each member. She also conducts performance appraisal for her team members. Valerie is most likely to belong to _____.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labor Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters