Exam 7: Management, Leadership, and the Internal Organization

Tidal Corp. has a policy of allowing employees at its hotels to immediately respond to customers' problems without having to obtain prior approval from senior managers. This type of leadership policy is best described as _____.

Taking an ethical stand always ensures that a company reaps profit.

A company that emphasizes centralization:

Conceptual skills are especially important for supervisors since they develop long-range plans for the future direction of their organizations.

Describe leadership and power. From which sources do managers generate their power?

Who are most likely to make decisions regarding the purchase of other companies?

Managers at Pinnacle Corp. encourage employees to make most of their own decisions. This is an example of free-rein leadership.

A SWOT analysis is set in stone and serves as a constant reminder of a company's strengths and continuing threats.

Distinguish among autocratic, democratic, and free-rein leadership.

_____ is the ability to direct or inspire people to attain certain goals.

Henrietta classifies and divides work into manageable units by determining the specific tasks necessary to introduce a new product. Henrietta is involved in the _____ managerial function.

Innova Corp., a computer hardware firm, is subdivided by its different lines (such as laptops, desktops, mobile devices, printers, and servers). Innova is departmentalized by _____.

The ethical tone that a top management team establishes can reap only nonmonetary rewards.

MATCHING Complete the following using the terms listed. -A company that emphasizes _____ locates decision making at lower levels.

MATCHING Complete the following using the terms listed. -_____ allows a firm to resume operations quickly and smoothly after a crisis while openly communicating with the public about what happened.

Which of the following types of organizations is most likely to define a simple and a clear chain of command?

Miguel is the manager of a local electronics store.. He reorders products from a local supplier once every three months. This is an example of _____.

Which of the following statements is true of leadership styles?

_____ departmentalization organizes work units based on the goods and services a company offers.

Not-for-profit organizations generally avoid organizing through formal structures.