Question 1

Organizational objectives identify a company's overall goals.

Accepted Answer

A) True 
 B)False

Question 2

Conceptual skills are especially important for _____, who must develop long-range plans for the future direction of their organizations.

Accepted Answer

A)  first-line managers 
B)  middle managers 
C)  top-level managers 
D)  supervisory managers 
A)  first-line managers 
B)  middle managers 
C)  top-level managers 
D)  supervisory managers

Question 3

Provide an example of a programmed decision and a nonprogrammed decision.

Accepted Answer

Examples of programmed decisions include

Question 4

SWOT is an acronym for strategies, weaknesses, opponents, and teamwork.

Accepted Answer

A) True 
 B)False

Question 5

Autocratic leadership includes subordinates in the decision-making process.

Accepted Answer

A) True 
 B)False

Question 6

MATCHING
Complete the following using the terms listed.
-_____ includes positions such as CEO and CFO; devotes most of its time to developing long-range plans.

Accepted Answer

A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment 
A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment

Question 7

Decisions involving simple, common, frequently occurring problems for which solutions have already been determined are _____ decisions.

Accepted Answer

A)  nonprogrammed 
B)  programmed 
C)  creative 
D)  strategic 
A)  nonprogrammed 
B)  programmed 
C)  creative 
D)  strategic

Question 8

Organizing involves classifying and dividing work into manageable units with a logical structure.

Accepted Answer

A) True 
 B)False

Question 9

MATCHING
Complete the following using the terms listed.
-A(n) _____ systematically evaluates a company's strengths, weaknesses, opportunities, and threats.

Accepted Answer

A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment 
A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment

Question 10

One purpose of a company's vision is to differentiate it from its competitors.

Accepted Answer

A) True 
 B)False

Question 11

Which leadership style would allow sales personnel to participate in setting sales quotas along with the managers?

Accepted Answer

A)  Free-rein 
B)  Judgmental 
C)  Democratic 
D)  Autocratic 
A)  Free-rein 
B)  Judgmental 
C)  Democratic 
D)  Autocratic

Question 12

Vaida, a manager, sets up delivery schedules for the logistic team for the orders received online, as part of their new e-Commerce strategies. In this scenario, Vaida is most likely to be involved in _____ planning.

Accepted Answer

A)  incident 
B)  tactical 
C)  operational 
D)  contingency 
A)  incident 
B)  tactical 
C)  operational 
D)  contingency

Question 13

A home furnishing store issued a recall notice for a defective appliance. Before the notice was publicly issued, the company had assembled a crisis management team to enact a(n) _____ plan.

Accepted Answer

A)  tactical 
B)  operational 
C)  contingency 
D)  strategic 
A)  tactical 
B)  operational 
C)  contingency 
D)  strategic

Question 14

In the strategic planning process, before developing a mission statement, a company must determine their current or potential position in the marketplace.

Accepted Answer

A) True 
 B)False

Question 15

First-line managers belong to the second tier or middle management.

Accepted Answer

A) True 
 B)False

Question 16

MATCHING
Complete the following using the terms listed.
-People who make decisions on their own without consulting their subordinates are _____.

Accepted Answer

A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment 
A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment

Question 17

MATCHING
Complete the following using the terms listed.
-The managerial process of assigning work to subordinates is called _____.

Accepted Answer

A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment 
A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment

Question 18

MATCHING
Complete the following using the terms listed.
-A(n) _____ is a structured group of people working together to achieve common goals.

Accepted Answer

A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment 
A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment

Question 19

What happens to a company's organizational structure when the company grows?

Accepted Answer

A)  It increases in complexity. 
B)  It decreases in size. 
C)  It becomes easier to understand. 
D)  It becomes more generic and flexible. 
A)  It increases in complexity. 
B)  It decreases in size. 
C)  It becomes easier to understand. 
D)  It becomes more generic and flexible.

Question 20

The major benefits of the matrix structure come from its flexibility in adapting quickly to rapid changes in the environment and its capability of focusing resources on major problems or products.

Accepted Answer

A) True 
 B)False

Organizational objectives identify a company's overall goals.

Conceptual skills are especially important for _____, who must develop long-range plans for the future direction of their organizations.

Provide an example of a programmed decision and a nonprogrammed decision.

SWOT is an acronym for strategies, weaknesses, opponents, and teamwork.

Autocratic leadership includes subordinates in the decision-making process.

MATCHING Complete the following using the terms listed. -_____ includes positions such as CEO and CFO; devotes most of its time to developing long-range plans.

Decisions involving simple, common, frequently occurring problems for which solutions have already been determined are _____ decisions.

Organizing involves classifying and dividing work into manageable units with a logical structure.

MATCHING Complete the following using the terms listed. -A(n) _____ systematically evaluates a company's strengths, weaknesses, opportunities, and threats.

One purpose of a company's vision is to differentiate it from its competitors.

Which leadership style would allow sales personnel to participate in setting sales quotas along with the managers?

Vaida, a manager, sets up delivery schedules for the logistic team for the orders received online, as part of their new e-Commerce strategies. In this scenario, Vaida is most likely to be involved in _____ planning.

A home furnishing store issued a recall notice for a defective appliance. Before the notice was publicly issued, the company had assembled a crisis management team to enact a(n) _____ plan.

In the strategic planning process, before developing a mission statement, a company must determine their current or potential position in the marketplace.

First-line managers belong to the second tier or middle management.

MATCHING Complete the following using the terms listed. -People who make decisions on their own without consulting their subordinates are _____.

MATCHING Complete the following using the terms listed. -The managerial process of assigning work to subordinates is called _____.

MATCHING Complete the following using the terms listed. -A(n) _____ is a structured group of people working together to achieve common goals.

What happens to a company's organizational structure when the company grows?

The major benefits of the matrix structure come from its flexibility in adapting quickly to rapid changes in the environment and its capability of focusing resources on major problems or products.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labor Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 7: Management, Leadership, and the Internal Organization

Organizational objectives identify a company's overall goals.

Conceptual skills are especially important for _____, who must develop long-range plans for the future direction of their organizations.

Provide an example of a programmed decision and a nonprogrammed decision.

SWOT is an acronym for strategies, weaknesses, opponents, and teamwork.

Autocratic leadership includes subordinates in the decision-making process.

MATCHING Complete the following using the terms listed. -_____ includes positions such as CEO and CFO; devotes most of its time to developing long-range plans.

Decisions involving simple, common, frequently occurring problems for which solutions have already been determined are _____ decisions.

Organizing involves classifying and dividing work into manageable units with a logical structure.

MATCHING Complete the following using the terms listed. -A(n) _____ systematically evaluates a company's strengths, weaknesses, opportunities, and threats.

One purpose of a company's vision is to differentiate it from its competitors.

Which leadership style would allow sales personnel to participate in setting sales quotas along with the managers?

Vaida, a manager, sets up delivery schedules for the logistic team for the orders received online, as part of their new e-Commerce strategies. In this scenario, Vaida is most likely to be involved in _____ planning.

A home furnishing store issued a recall notice for a defective appliance. Before the notice was publicly issued, the company had assembled a crisis management team to enact a(n) _____ plan.

In the strategic planning process, before developing a mission statement, a company must determine their current or potential position in the marketplace.

First-line managers belong to the second tier or middle management.

MATCHING Complete the following using the terms listed. -People who make decisions on their own without consulting their subordinates are _____.

MATCHING Complete the following using the terms listed. -The managerial process of assigning work to subordinates is called _____.

MATCHING Complete the following using the terms listed. -A(n) _____ is a structured group of people working together to achieve common goals.

What happens to a company's organizational structure when the company grows?

The major benefits of the matrix structure come from its flexibility in adapting quickly to rapid changes in the environment and its capability of focusing resources on major problems or products.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labor Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters