Exam 7: Management, Leadership, and the Internal Organization

Free-rein leaders allow subordinates to make most of the decisions and communicate with employees frequently, as the situations warrants.

All of the following require nonprogrammed decisions EXCEPT _____.

Zara's job duties include such tasks as deciding whether or not to introduce a new product or enter a new foreign market. Zara is most likely a member of _____ management.

Saleem is a bank manager who believes his bank should expand nationally for greater profit and efficiency. Saleem is using his _____ skills.

In which of the following arrangements do employees specialize in certain jobs?

Reordering office supplies is an example of a nonprogrammed decision.

Daniel is working on a project where he needs to anticipate future events and conditions, as well as avoid costly mistakes. Daniel is engaged in the _____ managerial function.

The quality control team at an electronics manufacturing company selects and implements a strategy to reduce product defects after evaluating the possible alternatives. What is the next step it should take in the decision-making process?

A team leader of the customer service department in a retail chain store would part of supervisory management.

MATCHING Complete the following using the terms listed. -_____ is the business concept in which employees share authority, responsibility, and decision making with their managers.

A logistics company began moving trucks and supplies into position nearly a week before a hurricane hit the city, as specified in the company's _____ plan.

Janet is a manager who spends most of her time in day-to-day decisions assigning nonmanagerial employees to specific jobs. Janet is considered a _____ manager.

A finance company utilizes its extensive database to customize its credit card operation. The company is in the _____ phase of planning.

The basic purpose of directing is to evaluate the success of the planning function.

Joshua's job is to assess the success of the planning function and provide feedback for future rounds of planning. Joshua is engaged in the ______ managerial function.

Which of the following departments is an example of a line department?

Cameron sets the deadlines for an upcoming project. This depicts _____ planning.

"Lack of financial stability" would be identified in a company's SWOT analysis as a weakness.

Karl is a member of his firm's strategic planning team. He has identified several untapped markets that exist in other countries. In a SWOT analysis, his observation should be listed as a(n) _____.

Kamal runs a multi-national firm which manufactures hi-tech medical equipment. In addition to its normal product lines, the company occasionally produces special products that require the cooperation of a variety of personnel from many departments. What form of organizational structure is best suited for this type of organization?