Exam 7: Management, Leadership, and the Internal Organization

Zenith Corp. is in the process of creating a new product. The CEO places authority and responsibility jointly in the hands of the marketing manager, the production manager, and the financial manager. They tend to make decisions based on consensus. What type organizational structure is evident in this scenario?

Woodpecker Corp.'s departments include cutting, staining, varnishing, drilling, shaping, and assembling units. This type of departmentalization is based on _____.

Contingency planning is primarily the responsibility of supervisory management.

Most top executives started out as:

MATCHING Complete the following using the terms listed. -A(n) _____ involves a complex and unique problem or opportunity with important consequences for an organization.

A single company will follow only one departmentalization scheme.

_____ set guideposts by which managers define an organization's desired performance.

MATCHING Complete the following using the terms listed. -An organization's system of principles, beliefs, and values is called _____.

Which of the following is true of autocratic leadership?

A business begins with a _____, which serves as the target for a firm's actions, helping direct the company toward opportunities and differentiating it from its competitors.

Empowerment is an important part of democratic leadership.

Autocratic leaders:

Jeremy is faced with making a decision about selecting a local supplier. He has researched the advantages and disadvantages of three local suppliers. What should Jeremy do next?

In a line-and-staff organization, line departments participate directly in decision making while staff departments provide technical support.

An auto parts store establishes a policy requiring that customer service representatives respond to e-mails within three business days. This policy is a result of the company's operational planning.

A firm can differentiate itself by being the first to introduce a service.

Tactical planning is primarily the responsibility of _____.

Define SWOT analysis and explain its purpose in the strategic planning process.

Simone reviews the applications received for a new position in finance. This is an example of _____ planning.

A company's vision should include flexibility.