Exam 7: Business-To-Business B2bmarketing

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Zach is employed by Scott Paper Company and is a key account manager on the WalMart team based in Bentonville,AR so he can be near the corporate headquarters of WalMart.Zach was selected to lead the WalMart purchasing team for paper towels,toilet tissue and other paper products.He coordinates vendors,analyzes sales data,assists with plan-a-gram layouts,and is responsible for interacting with other suppliers in addition to the purchasing and logistics teams at WalMart.Zach's role at WalMart is known as a(n):

(Multiple Choice)
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Business marketers advertise primarily to announce new products and to attract potential customers.

(True/False)
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Institutions are a major component of the business market that:

(Multiple Choice)
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What are the potential problems associated with offshoring and outsourcing?

(Essay)
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Capital items are items that are consumed within short time periods.

(True/False)
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The role of an influencer in a buying center is to:

(Multiple Choice)
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If a company wants to concentrate its resources on its core business,it may be wise to outsource support functions.

(True/False)
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Adam,a purchasing agent for an automobile manufacturer,is making a list of payroll services suppliers available in the market.In which stage of the organizational buying process is Adam?

(Multiple Choice)
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Describe the influence of organizational factors on business buying behavior.

(Essay)
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General Services Administration is responsible for procuring goods and services for the U.S.government's Department of Defense.

(True/False)
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When the B2B market is segmented on the basis of product specifications issued by buyers,it is known as _____ segmentation.

(Multiple Choice)
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​You work for a uniform manufacturer that sells to police departments,supermarkets,and airlines.For segmentation purposes,its customers are grouped into three categories: government agencies (police),retailers (supermarkets),and service providers (airlines).This is segmentation by _______:

(Multiple Choice)
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Firms that practice sole sourcing tend to order from a large pool of suppliers to hedge the risk of failure of one supplier.

(True/False)
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Match each item with the correct statement below. -The _____ is the largest segment of the business market that includes all individuals and firms that acquire products to support the production of other goods and services.

(Multiple Choice)
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Depreciation is an accounting term that refers to charging a portion of an expense item's cost against the company's annual revenue for purposes of determining their net income.

(True/False)
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You recently raised your prices on the products you sell to your business customers.To your surprise,your customers did not change the number of units they purchase from you.It was as if the price increase did not matter to your customers.Which of the following types of business demand most accurately describes this situation?​

(Multiple Choice)
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When a business purchaser reorders a product that has performed satisfactorily in the past without assessing competing options,the buying situation is called:

(Multiple Choice)
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Discuss the role of merchandisers and category advisors in the business buying process.Give examples.

(Essay)
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Discuss the major categories of business market demand.

(Essay)
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Sales personnel must be well versed in the technical features of their products,to effectively address the concerns of all people involved in the buying decision.

(True/False)
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