Exam 11: Producing Goods and Services

Joe is working with a system that reduces the number of goods in process and keeps the production process flowing smoothly with a bare minimum of inventory.The system is most likely

Identify and briefly discuss the three types of layout planning.

Cheque processing at your local bank is an example of a(n)________ system.

Top managers at Keep It Clean Inc.,which produces and sells home-care cleaning products,are looking for ways to improve the supply chain.One idea that has been mentioned by several managers is a just-in-time logistics system.If the following facts were known,which one would weaken the argument for the shift to a just-in-time logistics system?

Service processes are classified according to the extent of the customer contact.

Capacity planning means ensuring that a firm's capacity ________ the normal demand for a product.

Soo works on the "bacon line" in a meat-packing plant.She is involved in an analytic production process.

Once plans identify needed resources and how they will be used to reach a firm's goals,managers must develop timetables for acquiring resources for production.This aspect of operations is called

Place utility refers to the location where a product is made.

The goal of flexible manufacturing systems is to help produce sufficient numbers of products that are in high demand,while avoiding overproduction of products that are not in as high demand.

Top managers at Keep It Clean Inc.,which produces and sells home-care cleaning products,are looking for ways to improve the supply chain.One idea that has been mentioned by several managers is a just-in-time logistics system.If the following facts were known,which one would strengthen the argument for the shift to a just-in-time logistics system?

John's job responsibilities include the acquisition of all the raw materials and services that the company needs to produce its products.He is most likely in the ________ function.

By showing the flow of processes that make up a given service,________ helps managers decide whether every process is needed.

A(n)________ chart is a production schedule diagramming the steps in a project and specifying the time required for each.

Of the following products/services,which is the most tangible?

Steve manages people who take various raw materials and pre-made assemblies and transform them into a unique product that is sold to retail stores.Steve is involved in

A production system that allows a single factory to produce a wide variety of products is called a(n)

Which type of decision is most influenced by the development of industrial parks?

When a company uses an intensive distribution strategy,it is facilitating _________ utility.

Identify the primary factor influencing the location of high-contact services.