Question 1

Each day,Carmela rides the bus to work.She is part of a low-contact system.

Accepted Answer

A) True 
 B)False

Question 2

The product layout is an efficient way to manage the manufacturing of multiple product lines because of its inherent structural simplicity.

Accepted Answer

A) True 
 B)False

Question 3

When your favorite restaurant prepares a meal for you,they are creating

Accepted Answer

A)  form utility. 
B)  price utility. 
C)  time utility. 
D)  place utility. 
E)  ownership utility. 
A)  form utility. 
B)  price utility. 
C)  time utility. 
D)  place utility. 
E)  ownership utility.

Question 4

The conversion of meat on the hoof into T-bone steaks is a(n)

Accepted Answer

A)  continuous process. 
B)  synthetic process. 
C)  assembly process. 
D)  analytic process. 
E)  chemical process. 
A)  continuous process. 
B)  synthetic process. 
C)  assembly process. 
D)  analytic process. 
E)  chemical process.

Question 5

Service flow analysis is

Accepted Answer

A)  a spatial arrangement of production facilities designed to move families of products through similar flow paths. 
B)  a spatial arrangement of production activities designed to make one type of product in a fixed sequence. 
C)  a production system in which a single factory uses automation to produce a wide variety of products. 
D)  a spatial arrangement of production activities that groups equipment and people according to function. 
E)  a method for analyzing a service by showing the flow of processes that constitutes it. 
A)  a spatial arrangement of production facilities designed to move families of products through similar flow paths. 
B)  a spatial arrangement of production activities designed to make one type of product in a fixed sequence. 
C)  a production system in which a single factory uses automation to produce a wide variety of products. 
D)  a spatial arrangement of production activities that groups equipment and people according to function. 
E)  a method for analyzing a service by showing the flow of processes that constitutes it.

Question 6

How does an analytic production process work?

Accepted Answer

A)  It breaks down the basic resources into components. 
B)  A cost analysis is made to determine the best way to ship the product to another location. 
C)  It combines a number of raw materials into a finished product. 
D)  It puts together several components. 
E)  Raw materials are chemically altered. 
A)  It breaks down the basic resources into components. 
B)  A cost analysis is made to determine the best way to ship the product to another location. 
C)  It combines a number of raw materials into a finished product. 
D)  It puts together several components. 
E)  Raw materials are chemically altered.

Question 7

Because FedEx emphasizes __________,its operations capabilities emphasize ______________.

Accepted Answer

A)  quality; quality control procedures 
B)  dependability; wireless information system to track packages 
C)  low prices; cost control 
D)  flexibility; excess production capacity 
E)  dependability; quality control procedures 
A)  quality; quality control procedures 
B)  dependability; wireless information system to track packages 
C)  low prices; cost control 
D)  flexibility; excess production capacity 
E)  dependability; quality control procedures

Question 8

What is the difference between production and operations?

Accepted Answer

The term production historically meant t

Question 9

Give an example of a product that is produced through an analytic process.

Accepted Answer

(Answers will vary.)

Question 10

One of the key differences between service and manufacturing operations is that

Accepted Answer

A)  manufacturing products are characterized by intangibility and customization. 
B)  manufacturing operations feature a unique link between process and outcome. 
C)  manufacturing operations are less storable. 
D)  services are performed,but goods are produced. 
E)  services focus on the outcome of the production process. 
A)  manufacturing products are characterized by intangibility and customization. 
B)  manufacturing operations feature a unique link between process and outcome. 
C)  manufacturing operations are less storable. 
D)  services are performed,but goods are produced. 
E)  services focus on the outcome of the production process.

Question 11

With respect to purchasing,what is lead time?

Accepted Answer

Lead time is the gap between t

Question 12

What is a flexible manufacturing system?

Accepted Answer

A flexible manufacturing syste

Question 13

Inventory control and materials management have basically the same meaning and are used interchangeably.

Accepted Answer

A) True 
 B)False

Question 14

Marvin works in a machine shop.It is likely that the shop uses a process layout.

Accepted Answer

A) True 
 B)False

Question 15

Operations control requires production managers to monitor production performance by comparing results with detailed plans and schedules.

Accepted Answer

A) True 
 B)False

Question 16

What is the first step in the operations planning and control process?

Accepted Answer

Business p

Question 17

This ______ transformation process combines data on such items as employee absences,machine breakdowns,and inventory reports.It is the

Accepted Answer

A)  assembly 
B)  fabrication 
C)  chemical 
D)  transport 
E)  clerical 
A)  assembly 
B)  fabrication 
C)  chemical 
D)  transport 
E)  clerical

Question 18

What is a cellular layout?

Accepted Answer

A cellular layout is a spatial

Question 19

Identify the four major areas of materials management.

Accepted Answer

Transportation,wareh

Question 20

What is a PERT chart?

Accepted Answer

A PERT chart is a production s

Each day,Carmela rides the bus to work.She is part of a low-contact system.

The product layout is an efficient way to manage the manufacturing of multiple product lines because of its inherent structural simplicity.

When your favorite restaurant prepares a meal for you,they are creating

The conversion of meat on the hoof into T-bone steaks is a(n)

Service flow analysis is

How does an analytic production process work?

Because FedEx emphasizes ,its operations capabilities emphasize ____.

What is the difference between production and operations?

Give an example of a product that is produced through an analytic process.

One of the key differences between service and manufacturing operations is that

With respect to purchasing,what is lead time?

What is a flexible manufacturing system?

Inventory control and materials management have basically the same meaning and are used interchangeably.

Marvin works in a machine shop.It is likely that the shop uses a process layout.

Operations control requires production managers to monitor production performance by comparing results with detailed plans and schedules.

What is the first step in the operations planning and control process?

This ______ transformation process combines data on such items as employee absences,machine breakdowns,and inventory reports.It is the

What is a cellular layout?

Identify the four major areas of materials management.

What is a PERT chart?

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Motivating and Leading Employees

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 11: Producing Goods and Services

Each day,Carmela rides the bus to work.She is part of a low-contact system.

The product layout is an efficient way to manage the manufacturing of multiple product lines because of its inherent structural simplicity.

When your favorite restaurant prepares a meal for you,they are creating

The conversion of meat on the hoof into T-bone steaks is a(n)

Service flow analysis is

How does an analytic production process work?

Because FedEx emphasizes __________,its operations capabilities emphasize ______________.

What is the difference between production and operations?

Give an example of a product that is produced through an analytic process.

One of the key differences between service and manufacturing operations is that

With respect to purchasing,what is lead time?

What is a flexible manufacturing system?

Inventory control and materials management have basically the same meaning and are used interchangeably.

Marvin works in a machine shop.It is likely that the shop uses a process layout.

Operations control requires production managers to monitor production performance by comparing results with detailed plans and schedules.

What is the first step in the operations planning and control process?

This ______ transformation process combines data on such items as employee absences,machine breakdowns,and inventory reports.It is the

What is a cellular layout?

Identify the four major areas of materials management.

What is a PERT chart?

Understanding the Canadian Business System

Understanding the Environments of Business

Conducting Business Ethically and Responsibly

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Motivating and Leading Employees

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Because FedEx emphasizes ,its operations capabilities emphasize ____.