Exam 5: Human Resource Planning and Retention

The high school principal sighs as she examines the list of resignations for the upcoming school year.She says,"I guess there's no way we can keep good people from leaving for other schools if we can't pay top salaries.We have competitive pay,but that's just not enough." As director of HR for the school district,you tell the principal

Anthony's performance has been lower in the last six months than his average in the previous three years.Anthony's supervisor wants to understand if there are reasons within the organization's control that are causing Anthony's performance to slide.Anthony's job assignment has not changed,so the supervisor must consider all of the following factors EXCEPT

The psychological contract between employers and employees is similar across cultures,thus allowing HR policies to be fairly consistent from one geographic location to the next.

Mark was terminated because his poor client relations skills resulted in a major client leaving the firm for a competitor.This is an example of

Tina,the director of HR,is disturbed at the high level of turnover at her company.From exit interviews,she suspects that certain supervisors have higher dysfunctional turnover rates among their subordinates than others.In order to verify this hunch,Tina should analyze turnover by department and by

Family-owned firms usually decline when outsiders are brought into the succession plan.

Why should employers use attitude surveys?

One of the top challenges faced by family-owned firms is

Which of the following statements are TRUE?

Traditionally,employee loyalty and long service with one employer were the norm.How has this changed? Why? Discuss this issue in terms of the psychological contract.

What is meant by job satisfaction and organizational commitment? What are the advantages of a satisfied and committed workforce? How does the concept of employee engagement apply to turnover?

All of the issues below are drivers of retention to which organizations can affect EXCEPT

Your organization,a national restaurant chain,rewards managers who are able to retain high-performing employees.As a store manager,which of the following actions or behaviors would be most likely to be in your control that would improve retention of your high-performing hourly employees?

HR planners must assess the internal supply of labor in the firm.What steps are involved in assessing the internal workforce and what factors affect the internal supply of labor?