Exam 5: Human Resource Planning and Retention

Clement,the director of HR for a large advertising and public relations firm with multiple global locations,is facing all of the following situations.All of these situations will decrease the accuracy of his estimate of the internal supply of labor for various jobs at the firm EXCEPT

Erin,the director of HR for a large insurance company,is evaluating locations in different states for appropriateness of relocating the company's headquarters.The external supply of potential workers plays a dominant role in the decision.Erin needs to analyze all of the following factors regarding the external supply of labor EXCEPT

Which of the following statement is TRUE regarding forecasting methods?

The simplified turnover costing model for a particular job requires the following data: the typical annual pay for the job,percentage of pay for benefits multiplied by the annual pay,the number of voluntary quits in the last year and ____ as well as other information.

A top research scientist at a major university is hired away by a private pharmaceutical firm.This is an example of the truism that if solid performers want to leave,the organization cannot hold them.

Which of the following types of data should be included in an inventory of employee skills and capabilities?

Herbert,the executive vice president of HR for an international bank,has learned that a high-level market specialist has resigned unexpectedly.This specialist makes $250,000 per year in salary.Herbert wonders how he will manage to absorb the cost of this turnover into this year's budget.He estimates using a common rule of thumb,that it will cost the bank as much as ____ to replace this individual.

Alicia is an assistant HR manager for one of the largest law firms in the state.She has been assigned to estimate and categorize the outflows from the law firm's ranks of paralegals.All of the following types of organizational turnover would be considered controllable turnover EXCEPT

Alice,a chronically tardy server at a moderately-priced family restaurant,who consistently gets the lowest tips from customers,has announced that she is quitting to take another job at a newly-opened casino.This could be categorized as ____ turnover.

If an organization decides to implement changes in organizational practices to improve retention of valued employees,the changes should be

Which of the following best describes the responsibility for HR planning?

In a/an ____ interview,individuals are asked to identify their reasons for leaving the organization.

HR planners can gain all the following data from governmental sources,such as state or regional economic development offices EXCEPT

With regard to exit interviews,which of the following statements is FALSE?

You have been hired to be the retention officer for a large software design firm.The firm wishes to reduce the number of acceptably performing designers who leave their jobs.Your main focus should be on ____ turnover among the designers.

As the unemployment rate rises

A retail pharmacy chain is experiencing low profitability.It is looking into ways to cut costs.One of the members of the executive committee suggests reducing the number of pharmacists on staff,since they are the most highly-paid of the store employees.As director of HR,you are most concerned whether this move would

HR planning audits of current employees and their capabilities tend to be disruptive to the organization because of the extensive interviewing that must be done.

The CEO of Glenorra Home Products has proposed bringing in a nationally-recognized motivational speaker to address the employees.Although this will cost $15,000,the CEO says this speaker is "dynamite" and "energizing." The CEO wants you,as director of HR,to pay for this speaker out of your limited employee retention budget.You decline because you prefer to spend your budget on interventions more likely to improve employee retention.

The director of HR for Lime Mountain Hospital contends with a tight labor market for intensive care nurses.Lime Mountain pays competitive salaries,so the director realizes that in order to reduce the turnover of these nurses,she must address any dissatisfaction the nurses have with hospital management practices.