Exam 5: Human Resource Planning and Retention

As HR manager for a building supply retailer,you are offering employees 16 hours of paid time off for them to work as a group on a Habitat for Humanity construction project.You hope to improve retention of these employees by

Herman is the newly-hired director of HR for a department store.Herman's major objective is to improve sales staff productivity.After careful observation,Herman has discovered that staffing levels in each department are maintained at the bare minimum in order to save labor costs.The store's competitive strategy is reflected in the motto "Quality Customer Service: Each Time,Every Time." Herman concludes that

A consumer market research firm has high turnover at its call center in suburban Minneapolis.It is paying competitive wages and benefits and the HR department has instituted the best turnover management practices available.But,the level of voluntary and uncontrollable turnover remains high.Nevertheless,the firm's productivity is one of the highest in the industry,and employee satisfaction level is at the industry average.The firm's HR manager needs to

All of the following should be included as replacement costs when calculating the cost of turnover for middle-management jobs EXCEPT

The extent to which an employee feels linked to organizational success is called

The forecast for openings for store managers in a retail chain must include all of the following EXCEPT

WesternBioLabs,Inc.,is in the process of laying off 10% of its shipping and receiving employees at the same time that it is hiring new hourly employees to staff a new night shift.WesternBioLabs is

Clement,the director of HR for an engineering firm,has noticed a high level of turnover by key engineers.In his investigation,he has found that they are moving to competing organizations for similar pay and benefits.Clement should

The U.S.Census was able to hire unusually highly-qualified workers for the temporary jobs in 2009 and 2010.This is likely due to the high unemployment rates during this time period.

What factors should be considered when estimating the cost of turnover to the organization?

Which of the following organizational events would NOT affect HR planning?

The key success measure of the HR planning function is the minimization of selection and retention costs.

What are the five main drivers of retention? Describe the HR-related activities which are related to each driver.

The executive committee of the firm is concerned with the high rate of turnover among their most promising engineers between 25 and 35 years old.They ask you,as the new director of HR,what suggestions you have for retaining these individuals.You suggest ____ as the most appropriate response to this retention problem.

As the director of HR for a major interstate trucking line,you realize that a non-discriminatory work environment is not a key factor in retention of truck drivers because the truck drivers usually work without direct supervision and on their own.

Statistical modeling has largely replaced the need for subjective judgment in HR forecasting.

In severe economic downturns,such as the Great Depression and the current recession,

Churn tends to have a negative impact on the remaining employees in the organization.

If the pay for a job is ____________________ the market rate for the job,it would be considered competitive pay.

The most common HR planning period is six months to one year.