Exam 1: Human Resource Management in Organizations

From an HR perspective,the most compelling reason given below for an organization to have a reputation for social responsibility is to

Considering the trends in HR,current HR departments compared to departments of twenty years ago would

The roles played by HR management in the firm are being affected by all of the following EXCEPT

Flexible hours,job-sharing,child-care referral services,and flexible leave programs are all examples of

As Director of HR,you are designing an ethics program for your organization.You plan to develop a written code of ethics,training for all organizational members,and means for organizational members to obtain advice on ethical situations.What critical element is missing from your plan?

Which of the following activities would NOT fall into the risk management function of HR?

Identify the key competencies needed by all HR professionals,and the additional competencies needed by senior HR leaders.

Due to an urgent need to cut costs,Rotary Dial,Inc.,has decided to eliminate its quarterly off-site training conference for managers at all four of its locations with video conferencing.This reduces travel costs significantly and allows the company to lay off two training staff.This is an example of

What challenges face HR managers with regard to workforce availability and quality? What are potential solutions?

Employee self-service in an HRMS means that employees can handle all their interactions with HR electronically without ever needing to interact face-to-face with an HR professional.

Ensuring fair and equitable treatment for employees regardless of their personal background or circumstances is associated with the ____ role of HR.

When EconoPharmCo acquired a competing chain of discount drug stores,the vice president of HR was brought in to the executive committee for his input after the decision to acquire was made.The executive committee wanted the HR vice president to make plans for workforce changes.This is an example of HR as a strategic partner.

The most common area for HR specialization is

HR staff members are protected by whistle-blower statutes,so typically HR employees have no fears of reporting ethical violations they observe.

Typical operational HR functions include legal compliance,processing applications,training supervisors,and answering questions about wages and salaries.

The customer service department of the cell phone company serving a 10-state region in the Southwest,has a reputation of being unhelpful to customers and sometimes customer service representatives are considered surly and rude to customers,especially to technologically- challenged callers.The cause of this behavior by the customer-relations is most likely to be

Arnold is the HR manager for a mid-sized engineering consulting firm.The types of ethical misconduct he is most likely to encounter in his daily work as an HR manager include all of the following EXCEPT

Whether employees and managers of an organization behave ethically is fundamentally a function of

Contingent workers have less legal protection regarding selection,discrimination,benefits,discipline and termination than do regular employees.

According to the Sarbanes-Oxley Act,,publicly traded companies are required to establish codes of ethics.