Question 1

Job enrichment is a way of increasing employee empowerment.

Accepted Answer

A) True 
 B)False

Question 2

"The IT specialist is responsible for the smooth running of all staff computers" is most likely an excerpt from which of the following?

Accepted Answer

A) a job description 
B) a job specification 
C) a job analysis 
D) a job position 
A) a job description 
B) a job specification 
C) a job analysis 
D) a job position

Question 3

Job design should facilitate the achievement of organizational goals while recognizing the capabilities and needs of those who are to perform it.

Accepted Answer

A) True 
 B)False

Question 4

Empowerment encourages employees to become innovators and managers of their own work.

Accepted Answer

A) True 
 B)False

Question 5

What is a key expected benefit of reengineering and less bureaucracy in organizations?

Accepted Answer

A) improved access to government programs 
B) accelerated decision-making 
C) better access to markets 
D) better leadership 
A) improved access to government programs 
B) accelerated decision-making 
C) better access to markets 
D) better leadership

Question 6

Sally is interviewing an employee,asking him to describe his job,how it is performed,what work is done,and what tools and equipment are used.What style of job analysis is Sally performing?

Accepted Answer

A) the critical incidents style of job analysis 
B) the task analysis style of job analysis 
C) the PAQ style of job analysis 
D) the occupation classification style of job analysis 
A) the critical incidents style of job analysis 
B) the task analysis style of job analysis 
C) the PAQ style of job analysis 
D) the occupation classification style of job analysis

Question 7

Industrial engineering is a technique of job design that is concerned with efficiency and behavioural considerations of a job.

Accepted Answer

A) True 
 B)False

Question 8

Common methods of analyzing jobs include interviews,questionnaires,observation,and diaries.

Accepted Answer

A) True 
 B)False

Question 9

Company A is planning to set up a "virtual team" for a project.Which of the following is the best advice for this team to be successful?

Accepted Answer

A) Team members should be selected based on certain personal characteristics such as a collaborative mindset. 
B) All team members should understand advanced computer and telecommunications technology so that breakdowns in communication do not occur frequently. 
C) Team members should all have Skype accounts. 
D) Team members should NOT meet in person. 
A) Team members should be selected based on certain personal characteristics such as a collaborative mindset. 
B) All team members should understand advanced computer and telecommunications technology so that breakdowns in communication do not occur frequently. 
C) Team members should all have Skype accounts. 
D) Team members should NOT meet in person.

Question 10

Human resource information systems have limited potential to impact the job analysis process.

Accepted Answer

A) True 
 B)False

Question 11

Telecommuting is the use of personal computers,networks,and other communications technology to do work in the home that is traditionally done in the workplace.

Accepted Answer

A) True 
 B)False

Question 12

What is the main difference between job analysis and job design?

Accepted Answer

A) Job analysis looks at jobs as they currently are; job design is about reorganizing work. 
B) Job analysis is required to ensure that HR functions are based on sound and valid data; job design is focused on compensation and the financial worth of the work. 
C) Job analysis is a process; job design is a function. 
D) Job analysis is the study of jobs as currently performed; job design is concerned with changing job structures to improve efficiency. 
A) Job analysis looks at jobs as they currently are; job design is about reorganizing work. 
B) Job analysis is required to ensure that HR functions are based on sound and valid data; job design is focused on compensation and the financial worth of the work. 
C) Job analysis is a process; job design is a function. 
D) Job analysis is the study of jobs as currently performed; job design is concerned with changing job structures to improve efficiency.

Question 13

What is an important drawback of allowing employees to telecommute?

Accepted Answer

A) difficulty in developing appropriate performance standards 
B) less work?0?life balance 
C) increased work conflict 
D) increased absenteeism 
A) difficulty in developing appropriate performance standards 
B) less work?0?life balance 
C) increased work conflict 
D) increased absenteeism

Question 14

Which of the following job analysis methods utilize "interviews"?

Accepted Answer

A) critical incidents,PAQ,and competency-based analysis 
B) critical incidents and competency based analysis 
C) task analysis and competency-based analysis 
D) PAQ,task analysis,and critical incidents 
A) critical incidents,PAQ,and competency-based analysis 
B) critical incidents and competency based analysis 
C) task analysis and competency-based analysis 
D) PAQ,task analysis,and critical incidents

Question 15

What is a key objective of the National Occupational Classification compiled by the federal government?

Accepted Answer

A) It helps to speed up audits by the government. 
B) It allows for greater uniformity of job titles and job descriptions across the country. 
C) It serves as the base for the Job Classification Guide. 
D) It transforms career planning. 
A) It helps to speed up audits by the government. 
B) It allows for greater uniformity of job titles and job descriptions across the country. 
C) It serves as the base for the Job Classification Guide. 
D) It transforms career planning.

Question 16

Relying on generic job descriptions tends to reduce role ambiguity.

Accepted Answer

A) True 
 B)False

Question 17

What factors does Herzberg describe as key to enriching jobs?

Accepted Answer

A) pay,promotion,pension,purpose,and perks 
B) achievement,recognition,growth,responsibility,and performance of the whole job 
C) safety needs,social needs,self-esteem needs,and self-actualization 
D) skill variety,task identity,task significance,autonomy,and feedback 
A) pay,promotion,pension,purpose,and perks 
B) achievement,recognition,growth,responsibility,and performance of the whole job 
C) safety needs,social needs,self-esteem needs,and self-actualization 
D) skill variety,task identity,task significance,autonomy,and feedback

Question 18

What is a position?

Accepted Answer

A) a group of related activities and duties 
B) the different duties and responsibilities performed by one employee 
C) a statement of the knowledge,skills,and abilities required to perform work 
D) a statement of the tasks,duties,and responsibilities associated with work 
A) a group of related activities and duties 
B) the different duties and responsibilities performed by one employee 
C) a statement of the knowledge,skills,and abilities required to perform work 
D) a statement of the tasks,duties,and responsibilities associated with work

Question 19

Discrepancies between knowledge,skills,and abilities (KSAs)and job requirements provide clues to training needs.

Accepted Answer

A) True 
 B)False

Question 20

Most job descriptions include a job title,a job identification section,and a job duties section.

Accepted Answer

A) True 
 B)False

Job enrichment is a way of increasing employee empowerment.

"The IT specialist is responsible for the smooth running of all staff computers" is most likely an excerpt from which of the following?

Job design should facilitate the achievement of organizational goals while recognizing the capabilities and needs of those who are to perform it.

Empowerment encourages employees to become innovators and managers of their own work.

What is a key expected benefit of reengineering and less bureaucracy in organizations?

Sally is interviewing an employee,asking him to describe his job,how it is performed,what work is done,and what tools and equipment are used.What style of job analysis is Sally performing?

Industrial engineering is a technique of job design that is concerned with efficiency and behavioural considerations of a job.

Common methods of analyzing jobs include interviews,questionnaires,observation,and diaries.

Company A is planning to set up a "virtual team" for a project.Which of the following is the best advice for this team to be successful?

Human resource information systems have limited potential to impact the job analysis process.

Telecommuting is the use of personal computers,networks,and other communications technology to do work in the home that is traditionally done in the workplace.

What is the main difference between job analysis and job design?

What is an important drawback of allowing employees to telecommute?

Which of the following job analysis methods utilize "interviews"?

What is a key objective of the National Occupational Classification compiled by the federal government?

Relying on generic job descriptions tends to reduce role ambiguity.

What factors does Herzberg describe as key to enriching jobs?

What is a position?

Discrepancies between knowledge,skills,and abilities (KSAs)and job requirements provide clues to training needs.

Most job descriptions include a job title,a job identification section,and a job duties section.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 4: Job Analysis and Work Design

Job enrichment is a way of increasing employee empowerment.

"The IT specialist is responsible for the smooth running of all staff computers" is most likely an excerpt from which of the following?

Job design should facilitate the achievement of organizational goals while recognizing the capabilities and needs of those who are to perform it.

Empowerment encourages employees to become innovators and managers of their own work.

What is a key expected benefit of reengineering and less bureaucracy in organizations?

Sally is interviewing an employee,asking him to describe his job,how it is performed,what work is done,and what tools and equipment are used.What style of job analysis is Sally performing?

Industrial engineering is a technique of job design that is concerned with efficiency and behavioural considerations of a job.

Common methods of analyzing jobs include interviews,questionnaires,observation,and diaries.

Company A is planning to set up a "virtual team" for a project.Which of the following is the best advice for this team to be successful?

Human resource information systems have limited potential to impact the job analysis process.

Telecommuting is the use of personal computers,networks,and other communications technology to do work in the home that is traditionally done in the workplace.

What is the main difference between job analysis and job design?

What is an important drawback of allowing employees to telecommute?

Which of the following job analysis methods utilize "interviews"?

What is a key objective of the National Occupational Classification compiled by the federal government?

Relying on generic job descriptions tends to reduce role ambiguity.

What factors does Herzberg describe as key to enriching jobs?

What is a position?

Discrepancies between knowledge,skills,and abilities (KSAs)and job requirements provide clues to training needs.

Most job descriptions include a job title,a job identification section,and a job duties section.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters