Exam 4: Job Analysis and Work Design

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Which of the following would be a useful approach for organizations to use in addressing discrepancies between the knowledge,skills,and abilities of the jobholder and the KSAs required for the job?

(Multiple Choice)
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Adding more meaningful tasks to an employee's job in an effort to make it more rewarding is an example of job enrichment.

(True/False)
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At Eastman Kodak Company,teams are responsible for manufacturing entire product lines.This type of team is referred to as a "task force."

(True/False)
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Job enrichment incorporates the behavioural needs of employees into their jobs.

(True/False)
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Job specifications usually cover two areas: (1)the skill required to perform the job and (2)the level of autonomy inherent in the position.

(True/False)
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As a manager,if you designed a job so that an employee could perform the job from beginning to end according to the job characteristics model,you would be creating task identity.

(True/False)
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Job analysis is an important step toward ensuring an organization's HR practices are valid and job-related.

(True/False)
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The critical incident method focuses on employee behaviours critical to job success.

(True/False)
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The real advantage of job enrichment is that it applies to all employees.

(True/False)
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Employee empowerment is a technique of involving employees in their work through which of the following processes?

(Multiple Choice)
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What are the four phases in team development?

(Multiple Choice)
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Which of the following is most likely to result in a successful telecommuting situation?

(Multiple Choice)
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As part of its restructuring efforts,XYZ Company is redesigning its jobs.What should be a basic consideration in this process?

(Multiple Choice)
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Job design is concerned with changing,modifying,and enriching jobs in order to capture the talents of employees while improving performance.

(True/False)
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What is the typical method used by organizations to design compressed work weeks?

(Multiple Choice)
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Employee empowerment grows in an organizational culture that promotes satisfaction,support,and recognition.

(True/False)
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What do we call an analysis in which the emphasis is placed on characteristics of successful performers rather than standard duties?

(Multiple Choice)
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What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the textbook?

(Multiple Choice)
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Which of the following is an example of an employee involvement group?

(Multiple Choice)
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What two characteristics do group/team techniques have in common?

(Multiple Choice)
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