Question 1

What are the advantages and disadvantages of flextime or flexible working hours?

Accepted Answer

Advantages of flextime or flexible worki

Question 2

Job design considers organizational objectives,industrial engineering considerations,ergonomic concerns,and job descriptions.

Accepted Answer

A) True 
 B)False

Question 3

Job analysis is now considered outdated because it can't keep up with the current state of change in today's fast-paced work world.

Accepted Answer

A) True 
 B)False

Question 4

What is the concept called when "the interaction and outcome of team members are greater than the sum of their individual efforts"?

Accepted Answer

A) optimal performance 
B) positive culture 
C) energy 
D) synergy 
A) optimal performance 
B) positive culture 
C) energy 
D) synergy

Question 5

Employee involvement groups (EIs)are groups of highly trained individuals using consensus decision making to perform independent job tasks and solve problems.

Accepted Answer

A) True 
 B)False

Question 6

When writing a job description,it is essential to use statements that are terse,direct,and simply worded.

Accepted Answer

A) True 
 B)False

Question 7

What is the ultimate purpose of job analysis?

Accepted Answer

A) to make sure that societal decisions are fair 
B) to increase performance and productivity of the organization 
C) to have a sense of what employees should be or are doing in their jobs 
D) to organize work in a meaningful way 
A) to make sure that societal decisions are fair 
B) to increase performance and productivity of the organization 
C) to have a sense of what employees should be or are doing in their jobs 
D) to organize work in a meaningful way

Question 8

Inherent in the concept of work teams is that employees,not managers,are in the best position to contribute to work performance.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is an example of a job specification?

Accepted Answer

A) To be a grocery store cashier,you need to know how to work a cash register,know the rules of the store,and know basic math. 
B) To be a grocery store cashier,you have to deal with the public and be able to stand on your feet for long hours. 
C) A grocery store cashier assists customers in paying for their grocery items and answering questions about products. 
D) A grocery store cashier is responsible for making sure items are bagged or tagged,and that all customers pay for their items. 
A) To be a grocery store cashier,you need to know how to work a cash register,know the rules of the store,and know basic math. 
B) To be a grocery store cashier,you have to deal with the public and be able to stand on your feet for long hours. 
C) A grocery store cashier assists customers in paying for their grocery items and answering questions about products. 
D) A grocery store cashier is responsible for making sure items are bagged or tagged,and that all customers pay for their items.

Question 10

What is a job specification?

Accepted Answer

A) a statement of the knowledge,skills,and abilities required to perform the job 
B) a statement of the tasks,duties,and responsibilities associated with the job 
C) a group of related activities and duties 
D) the different duties and responsibilities performed by one employee 
A) a statement of the knowledge,skills,and abilities required to perform the job 
B) a statement of the tasks,duties,and responsibilities associated with the job 
C) a group of related activities and duties 
D) the different duties and responsibilities performed by one employee

Question 11

Adjustments in work schedules are considered to be a part of job analysis and job design.

Accepted Answer

A) True 
 B)False

Question 12

If the criteria used to evaluate employee performance are vague and not job related,what is the most likely result?

Accepted Answer

A) The organization can be charged with unfair discrimination. 
B) The organization can suffer productivity losses. 
C) The organization can suffer from bad publicity. 
D) The organization can suffer from lack of trust and commitment from employees. 
A) The organization can be charged with unfair discrimination. 
B) The organization can suffer productivity losses. 
C) The organization can suffer from bad publicity. 
D) The organization can suffer from lack of trust and commitment from employees.

Question 13

Which of the following is NOT a synergistic team characteristic?

Accepted Answer

A) support 
B) consensus 
C) acceptance 
D) agreement 
A) support 
B) consensus 
C) acceptance 
D) agreement

Question 14

Job enrichment can improve employee performance in cases of dissatisfaction with pay and benefits.

Accepted Answer

A) True 
 B)False

Question 15

An owner of a mall-based retail shop chain has asked front-line sales associates to attend a twice-yearly all-day meeting where they share ideas about possible new products,innovations,and ideas about improving work flow.What is the owner most likely attempting to implement?

Accepted Answer

A) job involvement 
B) job enrichment 
C) brainstorming 
D) a culture audit 
A) job involvement 
B) job enrichment 
C) brainstorming 
D) a culture audit

Question 16

The job characteristics model suggests that the motivated,satisfied,and productive employee is one who (1)experiences meaningful work; (2)experiences responsibility for work outcomes; and (3)has knowledge of the results of his or her work activities.

Accepted Answer

A) True 
 B)False

Question 17

What do we call the type of work schedule in which employees can adjust their daily starting and quitting times,provided that they work a certain number of hours per day or week?

Accepted Answer

A) a compressed workweek 
B) a shorter workweek 
C) a flextime arrangement 
D) an adaptable schedule 
A) a compressed workweek 
B) a shorter workweek 
C) a flextime arrangement 
D) an adaptable schedule

Question 18

What is a key advantage of division of labour in organizations?

Accepted Answer

A) improved efficiency 
B) less need for managers 
C) greater creativity 
D) increased employee autonomy 
A) improved efficiency 
B) less need for managers 
C) greater creativity 
D) increased employee autonomy

Question 19

Team synergy is heightened when team members engage in behaviours such as support,active listening,consensus decision making,and which of the following?

Accepted Answer

A) disagreement 
B) prioritizing options 
C) charismatic leadership 
D) unanimity 
A) disagreement 
B) prioritizing options 
C) charismatic leadership 
D) unanimity

Question 20

Behavioural-based job design studies focus on two key simultaneous outcomes.What are these?

Accepted Answer

A) organizational efficiency and employee job satisfaction 
B) organizational efficiency and effectiveness 
C) organizational restructuring and job design 
D) employee autonomy and job design 
A) organizational efficiency and employee job satisfaction 
B) organizational efficiency and effectiveness 
C) organizational restructuring and job design 
D) employee autonomy and job design

What are the advantages and disadvantages of flextime or flexible working hours?

Job design considers organizational objectives,industrial engineering considerations,ergonomic concerns,and job descriptions.

Job analysis is now considered outdated because it can't keep up with the current state of change in today's fast-paced work world.

What is the concept called when "the interaction and outcome of team members are greater than the sum of their individual efforts"?

Employee involvement groups (EIs)are groups of highly trained individuals using consensus decision making to perform independent job tasks and solve problems.

When writing a job description,it is essential to use statements that are terse,direct,and simply worded.

What is the ultimate purpose of job analysis?

Inherent in the concept of work teams is that employees,not managers,are in the best position to contribute to work performance.

Which of the following is an example of a job specification?

What is a job specification?

Adjustments in work schedules are considered to be a part of job analysis and job design.

If the criteria used to evaluate employee performance are vague and not job related,what is the most likely result?

Which of the following is NOT a synergistic team characteristic?

Job enrichment can improve employee performance in cases of dissatisfaction with pay and benefits.

An owner of a mall-based retail shop chain has asked front-line sales associates to attend a twice-yearly all-day meeting where they share ideas about possible new products,innovations,and ideas about improving work flow.What is the owner most likely attempting to implement?

The job characteristics model suggests that the motivated,satisfied,and productive employee is one who (1)experiences meaningful work; (2)experiences responsibility for work outcomes; and (3)has knowledge of the results of his or her work activities.

What do we call the type of work schedule in which employees can adjust their daily starting and quitting times,provided that they work a certain number of hours per day or week?

What is a key advantage of division of labour in organizations?

Team synergy is heightened when team members engage in behaviours such as support,active listening,consensus decision making,and which of the following?

Behavioural-based job design studies focus on two key simultaneous outcomes.What are these?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 4: Job Analysis and Work Design

What are the advantages and disadvantages of flextime or flexible working hours?

Job design considers organizational objectives,industrial engineering considerations,ergonomic concerns,and job descriptions.

Job analysis is now considered outdated because it can't keep up with the current state of change in today's fast-paced work world.

What is the concept called when "the interaction and outcome of team members are greater than the sum of their individual efforts"?

Employee involvement groups (EIs)are groups of highly trained individuals using consensus decision making to perform independent job tasks and solve problems.

When writing a job description,it is essential to use statements that are terse,direct,and simply worded.

What is the ultimate purpose of job analysis?

Inherent in the concept of work teams is that employees,not managers,are in the best position to contribute to work performance.

Which of the following is an example of a job specification?

What is a job specification?

Adjustments in work schedules are considered to be a part of job analysis and job design.

If the criteria used to evaluate employee performance are vague and not job related,what is the most likely result?

Which of the following is NOT a synergistic team characteristic?

Job enrichment can improve employee performance in cases of dissatisfaction with pay and benefits.

An owner of a mall-based retail shop chain has asked front-line sales associates to attend a twice-yearly all-day meeting where they share ideas about possible new products,innovations,and ideas about improving work flow.What is the owner most likely attempting to implement?

The job characteristics model suggests that the motivated,satisfied,and productive employee is one who (1)experiences meaningful work; (2)experiences responsibility for work outcomes; and (3)has knowledge of the results of his or her work activities.

What do we call the type of work schedule in which employees can adjust their daily starting and quitting times,provided that they work a certain number of hours per day or week?

What is a key advantage of division of labour in organizations?

Team synergy is heightened when team members engage in behaviours such as support,active listening,consensus decision making,and which of the following?

Behavioural-based job design studies focus on two key simultaneous outcomes.What are these?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters