Question 1

Which of the listening barriers do you experience most frequently? Provide examples of these barriers and explain how you might overcome them.

Accepted Answer

Answers will vary but should show a thor

Question 2

When your partner responds with a comment that has nothing to do with what you said in the first place,the disconfirming response is called

Accepted Answer

A)  an incongruous response. 
B)  a tangential response. 
C)  an incoherent response. 
D)  an irrelevant response. 
A)  an incongruous response. 
B)  a tangential response. 
C)  an incoherent response. 
D)  an irrelevant response.

Question 3

The JIT approach to feedback suggests that you

Accepted Answer

A)  provide feedback just before the person might make another mistake. 
B)  provide feedback just after the person makes another mistake. 
C)  provide feedback immediately. 
D)  do not provide feedback until after the task has been completed. 
A)  provide feedback just before the person might make another mistake. 
B)  provide feedback just after the person makes another mistake. 
C)  provide feedback immediately. 
D)  do not provide feedback until after the task has been completed.

Question 4

When you verbally summarize the content of your partner's message,you are

Accepted Answer

A)  hearing. 
B)  remembering. 
C)  paraphrasing. 
D)  selecting. 
A)  hearing. 
B)  remembering. 
C)  paraphrasing. 
D)  selecting.

Question 5

Listening to entertaining material may NOT be helpful when

Accepted Answer

A)  determining listening goals. 
B)  transforming listening barriers. 
C)  desiring to respond actively. 
D)  trying to sharpen your listening skills. 
A)  determining listening goals. 
B)  transforming listening barriers. 
C)  desiring to respond actively. 
D)  trying to sharpen your listening skills.

Question 6

When we remember,we are

Accepted Answer

A)  assigning meaning to messages. 
B)  recalling information. 
C)  sorting through competing sounds. 
D)  confirming we understand the message. 
A)  assigning meaning to messages. 
B)  recalling information. 
C)  sorting through competing sounds. 
D)  confirming we understand the message.

Question 7

When we are attending,we are

Accepted Answer

A)  sorting through all the various sounds competing for our attention. 
B)  focusing on a particular sound or message. 
C)  assigning meaning to messages. 
D)  recalling information that has been communicated. 
A)  sorting through all the various sounds competing for our attention. 
B)  focusing on a particular sound or message. 
C)  assigning meaning to messages. 
D)  recalling information that has been communicated.

Question 8

David and Tina have some serious disagreements over how to use their money.David wants to put as much money as they possible can into savings and investments.Tina wants to use some money to fix up the house,get a new car,and take a vacation.Explain how they might use some empathic listening and responding skills when they discuss this issue.

Accepted Answer

* Both David and Tina need to become mor

Question 9

You cannot follow the theory of supply and demand until your economics professor relates it to the price of diamond rings.Which part of the listening process has occurred?

Accepted Answer

A)  attending 
B)  selecting 
C)  understanding 
D)  responding 
A)  attending 
B)  selecting 
C)  understanding 
D)  responding

Question 10

Match the listening barriers below to the correct method for overcoming the barrier. All listening barriers are used at least once.
Is okay that the matching section is in the middle of the multiple-choice section? Leave it here and I'll find out and move it if needed.
-Consciously become aware of your self-focus and shift attention.

Accepted Answer

A) Information overload 
B) Criticizing the speaker 
C) External noise 
D) Being self-absorbed 
E) Unchecked emotions
F)Differing speech rate and thought rate 
A) Information overload 
B) Criticizing the speaker 
C) External noise 
D) Being self-absorbed 
E) Unchecked emotions
F)Differing speech rate and thought rate

Question 11

Sharing the expression of another's positive feelings

Accepted Answer

A)  seeks greater understanding of the person's message. 
B)  confirms the person's evaluation of something. 
C)  acknowledges what the person says. 
D)  confirms that you agree with the person's expression of joy or excitement. 
A)  seeks greater understanding of the person's message. 
B)  confirms the person's evaluation of something. 
C)  acknowledges what the person says. 
D)  confirms that you agree with the person's expression of joy or excitement.

Question 12

If individuals can relate what they are hearing to something with which they are familiar,and if there is similarity between the individuals who are communicating,the chances are greater that which part of the listening process will occur?

Accepted Answer

A)  attending 
B)  selecting 
C)  remembering 
D)  understanding 
A)  attending 
B)  selecting 
C)  remembering 
D)  understanding

Question 13

Distractions,such as newspapers and television,that take your focus away from the message are called

Accepted Answer

A)  external noise. 
B)  information overload. 
C)  personal agenda. 
D)  emotional noise. 
A)  external noise. 
B)  information overload. 
C)  personal agenda. 
D)  emotional noise.

Question 14

An agreement about another person's judgments

Accepted Answer

A)  acknowledges the person is important. 
B)  confirms the person's right to his or her feelings. 
C)  encourages the other person to explore his or her feelings. 
D)  affirms the other person's sense of taste and judgment. 
A)  acknowledges the person is important. 
B)  confirms the person's right to his or her feelings. 
C)  encourages the other person to explore his or her feelings. 
D)  affirms the other person's sense of taste and judgment.

Question 15

Match the listening barriers below to the correct method for overcoming the barrier. All listening barriers are used at least once.
Is okay that the matching section is in the middle of the multiple-choice section? Leave it here and I'll find out and move it if needed.
-Focus on the message,not the messenger.

Accepted Answer

A) Information overload 
B) Criticizing the speaker 
C) External noise 
D) Being self-absorbed 
E) Unchecked emotions
F)Differing speech rate and thought rate 
A) Information overload 
B) Criticizing the speaker 
C) External noise 
D) Being self-absorbed 
E) Unchecked emotions
F)Differing speech rate and thought rate

Question 16

Carol is excited about her new job and is telling Karla about it.How can Karla respond to Carol in ways that confirm Carol?

Accepted Answer

Answers should refer to the types of con

Question 17

When you receive an incongruous response,what are you likely to believe?

Accepted Answer

A)  the verbal message 
B)  the encoded message 
C)  the nonverbal message 
D)  the decoded message 
A)  the verbal message 
B)  the encoded message 
C)  the nonverbal message 
D)  the decoded message

Question 18

You are sitting in Professor McLean's class listening to a lecture,when you hear the student behind you talking to her friend about the party to be held at Jake's this Friday.As you sit there taking in details about the party,you are drawn back to Professor McLean when you hear,"And that is what will be on the test Friday." Which stage of the listening process is reflected at the point where you return to hearing what the professor is saying?

Accepted Answer

A)  selecting 
B)  attending 
C)  remembering 
D)  responding 
A)  selecting 
B)  attending 
C)  remembering 
D)  responding

Question 19

When providing useful information to one's partner,it is important to

Accepted Answer

A)  consider the place and time. 
B)  consider the other person's feelings. 
C)  include as many details as possible. 
D)  focus on behaviour. 
A)  consider the place and time. 
B)  consider the other person's feelings. 
C)  include as many details as possible. 
D)  focus on behaviour.

Question 20

Overusing paraphrasing can result in

Accepted Answer

A)  greater trust between speaker and listener. 
B)  an increase in the speaker's understanding of the message. 
C)  a decrease in empathy. 
D)  discomfort and irritation for the speaker. 
A)  greater trust between speaker and listener. 
B)  an increase in the speaker's understanding of the message. 
C)  a decrease in empathy. 
D)  discomfort and irritation for the speaker.

Which of the listening barriers do you experience most frequently? Provide examples of these barriers and explain how you might overcome them.

When your partner responds with a comment that has nothing to do with what you said in the first place,the disconfirming response is called

The JIT approach to feedback suggests that you

When you verbally summarize the content of your partner's message,you are

Listening to entertaining material may NOT be helpful when

When we remember,we are

When we are attending,we are

You cannot follow the theory of supply and demand until your economics professor relates it to the price of diamond rings.Which part of the listening process has occurred?

Sharing the expression of another's positive feelings

If individuals can relate what they are hearing to something with which they are familiar,and if there is similarity between the individuals who are communicating,the chances are greater that which part of the listening process will occur?

Distractions,such as newspapers and television,that take your focus away from the message are called

An agreement about another person's judgments

Carol is excited about her new job and is telling Karla about it.How can Karla respond to Carol in ways that confirm Carol?

When you receive an incongruous response,what are you likely to believe?

When providing useful information to one's partner,it is important to

Overusing paraphrasing can result in

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Verbal Communication Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Interpersonal Relationships at Home and at Work

Filters

Exam 5: Listening and Responding Skills

Which of the listening barriers do you experience most frequently? Provide examples of these barriers and explain how you might overcome them.

When your partner responds with a comment that has nothing to do with what you said in the first place,the disconfirming response is called

The JIT approach to feedback suggests that you

When you verbally summarize the content of your partner's message,you are

Listening to entertaining material may NOT be helpful when

When we remember,we are

When we are attending,we are

You cannot follow the theory of supply and demand until your economics professor relates it to the price of diamond rings.Which part of the listening process has occurred?

Sharing the expression of another's positive feelings

If individuals can relate what they are hearing to something with which they are familiar,and if there is similarity between the individuals who are communicating,the chances are greater that which part of the listening process will occur?

Distractions,such as newspapers and television,that take your focus away from the message are called

An agreement about another person's judgments

Carol is excited about her new job and is telling Karla about it.How can Karla respond to Carol in ways that confirm Carol?

When you receive an incongruous response,what are you likely to believe?

When providing useful information to one's partner,it is important to

Overusing paraphrasing can result in

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Verbal Communication Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Interpersonal Relationships at Home and at Work

Filters