Exam 8: Social Media Information Systems

Social media is static in nature, and its process flow can be designed initially by the organizations.

Metrics that don't improve one's decision-making skills are commonly referred to as ________ metrics.

The distributed revenue model offers users a basic service for free, and then charges a premium for upgrades or advanced features.

One of the major sources of user-generated content (UGC)problems is inappropriate content.

To an organization, the ________ is the likelihood that an entity in a relationship will do something that benefits the organization.

Social ________ provide platforms that enable the creation of social networks, or social relationships among people with common interests.

The more technical an organization, the ________ the social policies.

Social media (SM)providers host the SM presence using ________ in the cloud.

The primary risk of peer-to-peer support is loss of control.

Responding to problematic content on social networking sites is best reserved for when the problematic content ________.

A ________ is content structure that has emerged from the processing of many user tags in social media.

Which of the following observations regarding the value of social capital is true?

The term ________ means the more people use a site, the more value it has, and the more people will visit.

Which of the following components of McAfee's Enterprise 2.0 Model involves the creation of enterprise content via blogs, wikis, discussion groups, presentations, and other social media platforms?

Social media has been widely used in businesses-to-consumer (B2C)relationships to market product to end users.

________ metrics keep track of goals achieved by an organization.

Explain the advantage of using social networks to connect to those with more resources.

Social media (SM)communities differ from communities in the past because SM communities are ________.

Social CRM supports those customers who are likely to generate the most business.

Enterprise 2.0 workers want applications to enable them to rate tagged content and to use the tags to predict content that will be of interest to them, a process McAfee refers to as ________.