Exam 2: Collaboration Information Systems

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A project manager has to manage tasks and identify schedule problems during the ________ phase of project management.

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C

Which of the following is the most important trait that an effective collaborator should have?

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C

Project data and project metadata are subject to iteration and feedback.

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True

Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent employee ratings. Andrea discusses with Bryan a few ways to improve his productivity. Bryan feels that Andrea is overreacting. Which of the following is a valid observation of this scenario?

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Project plan and budget are prepared during the finalizing phase of project management.

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Using a file server to exchange documents is superior to using Google Drive.

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An organization uses a formula to compute the reorder quantity of an item in inventory. This is an example of a(n)________ decision process.

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One of the procedures of a collaboration project is documenting and reporting progress. This is performed in the ________ phase of the project.

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Determining the best mix of products that a company should sell is an example of an unstructured decision.

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Collaboration is defined as a group of people ________.

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Which of the following statements is true of managing tasks?

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Why is version control important for shared content?

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A webinar is a tool used to facilitate asynchronous communication.

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The facility manager of an insurance company makes decisions on the monthly purchase of office supplies. This is an example of an operational decision.

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Identify a key difference between managerial decisions and operational decisions.

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Define the three levels of decision making with examples.

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Collaboration tools that provide workflow control manage the activities in a process pre-defined by the group.

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Which of the following decisions is least likely to involve collaboration?

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Are most strategic decisions unstructured? Give an example of an unstructured strategic decision.

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Which of the following is an example of project data?

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