Exam 18: Managing Work Groups and Teams

Match the following.You may use a response once,more than once,or not at all. -Group members begin to accept their roles and those of others

The final stage of group or team development is ____________________.

Honda Motor Company's plant outside Columbus,Ohio,manufactures cars as small as the Civic and as large as the Element,all on the same assembly line.This flexible manufacturing development allows automakers to rapidly change to consumers' desires.It should also decrease ____ between marketing and production.

Match the following.You may use a response once,more than once,or not at all. -They coordinate work among other teams

Kraft brought together representatives from operations,marketing,and finance to assess the likely success of a new product.Kraft has created a(n)____ group.

A receptionist at Lawrence Orthopedics is a member of a(n)

When a class is divided into small groups,each group will have the same norms.

Mona joined the UAW because she thinks it will negotiate a pay increase.She wants to make more money doing the same job.She joined because of

Special Exercises ? ? An Executive Masters in Business Administration class has the responsibility to design,produce,and evaluate marketing campaigns.There are six groups,each with five students.Group A has an IT manager who grew up in India and now works for Gartner,a PR president from Siemens who served in the German Army,a logistics director from Iron Mountain who retired from the U.S.Navy,an operations director for Cintas,and a management consultant from Right Management Consultants.? ? Use this information and what you have learned in the chapter on managing work groups and teams to mark whether the following statements are True or False. -Since this is a group full of executive professionals,their egos will get in the way and it will never reach the performing stage.

Match the following.You may use a response once,more than once,or not at all. -Group success and praise

Special Exercises ? ? An Executive Masters in Business Administration class has the responsibility to design,produce,and evaluate marketing campaigns.There are six groups,each with five students.Group A has an IT manager who grew up in India and now works for Gartner,a PR president from Siemens who served in the German Army,a logistics director from Iron Mountain who retired from the U.S.Navy,an operations director for Cintas,and a management consultant from Right Management Consultants.? ? Use this information and what you have learned in the chapter on managing work groups and teams to mark whether the following statements are True or False. -Role overload will occur if the IT manager tries to do the whole project himself.

Informal leaders are not powerful because they draw only from referent power.

Which of the following is a primary factor in distinguishing among different types of groups?

Natalie's boss wants her to write a memo telling employees to back into parking spaces at work.Natalie's subordinates heard about the demand and think it is ridiculous.They want her to convince her boss to change his mind.Natalie is experiencing ____ conflict.

Siemens reorganized its structure.Planning the change were members from HR,strategic planning,communications,operations and the new cluster president.After the change was implemented,the group stopped meeting.This was a(n)

Sunil just joined the Sierra Club because the people in the group shared his feelings on the subject of resource conservation.Sunil joined the group because of ____________________.

Personal attraction enhances cohesiveness.

____ conflict occurs when two or more people send conflicting messages to a person in the same role.

Interest groups

An informal leader is likely to be a person capable of carrying out both the task specialist and socioemotional roles within groups effectively.