Question 1

Which of the following statements about the employee selection process is MOST accurate?

Accepted Answer

A)  During the initial job screening,the applicant usually completes an application form and has a brief interview of 30 minutes or less. 
B)  The tool most widely used in making hiring decisions is the general aptitude test. 
C)  Like recruitment,selection considers only those applicants in the external job pool. 
D)  General aptitude tests are seldom,if ever,used in job screening. 
A)  During the initial job screening,the applicant usually completes an application form and has a brief interview of 30 minutes or less. 
B)  The tool most widely used in making hiring decisions is the general aptitude test. 
C)  Like recruitment,selection considers only those applicants in the external job pool. 
D)  General aptitude tests are seldom,if ever,used in job screening.

Question 2

In a(n)____________________ shop,workers do not have to pay dues,and they do not have to join the union.

Accepted Answer

The answer of In a(n)____________________ shop,workers do not have to...

Question 3

What is the first step in human resource planning?

Accepted Answer

job analys

Question 4

What is the tactic most frequently used by unions to pressure employers into agreeing to a union's demands?

Accepted Answer

The answer of What is the tactic most frequently used...

Question 5

Reisner Inc.is a small company that manufacturers egg cartons.It has a sales force of 15 who sell all over Canada.Last year the company exceeded its predicted sales by almost $25,000.Forty percent of these added sales were divided equally among Reisner's salespeople.Reisner used which of the following methods to reward its salespeople?

Accepted Answer

A)  a bonus 
B)  a fringe benefit 
C)  an augmented commission 
D)  a profit-sharing plan 
A)  a bonus 
B)  a fringe benefit 
C)  an augmented commission 
D)  a profit-sharing plan

Question 6

Ethan Djuna is a territorial salesperson for Lennox heating and air conditioning systems.Every six months Djuna is given feedback by comparing his actual performance with his obectives and goals.What type of feedback is this?

Accepted Answer

A)  compensation appraisal 
B)  performance appraisal 
C)  projected appraisal 
D)  controlled appraisal 
A)  compensation appraisal 
B)  performance appraisal 
C)  projected appraisal 
D)  controlled appraisal

Question 7

Scott Pao was sitting in a stockholder meeting when a group of workers disrupted the meeting by standing up on the furniture and making claims about unfair working conditions.Since the company is unionized,Pao should recognize that what happened during the meeting was an example of which of the following?

Accepted Answer

A)  part of the grievance procedure 
B)  a corporate campaign 
C)  a union boycott 
D)  verbal picketing 
A)  part of the grievance procedure 
B)  a corporate campaign 
C)  a union boycott 
D)  verbal picketing

Question 8

Human resource management is the process of hiring,developing,motivating,and evaluating people in order to achieve organizational goals.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements about fringe benefits is MOST accurate?

Accepted Answer

A)  All fringe benefits are paid by the federal government. 
B)  Examples of fringe benefits include vacation and sick leave. 
C)  Fringe benefits are classified as a form of direct compensation. 
D)  Profit sharing is a form of fringe benefit. 
A)  All fringe benefits are paid by the federal government. 
B)  Examples of fringe benefits include vacation and sick leave. 
C)  Fringe benefits are classified as a form of direct compensation. 
D)  Profit sharing is a form of fringe benefit.

Question 10

Managerial and professional employees are usually paid a fixed amount biweekly or monthly.This is known as which of the following?

Accepted Answer

A)  a commission 
B)  a wage 
C)  a bonus 
D)  a salary 
A)  a commission 
B)  a wage 
C)  a bonus 
D)  a salary

Question 11

Which of the following is required by the Occupational Health and Safety Act?

Accepted Answer

A)  Employers must provide adequate fringe benefits. 
B)  Employees must pay for their own insurance. 
C)  Employers must provide extended health insurance. 
D)  Employers must provide a safe and healthful workplace. 
A)  Employers must provide adequate fringe benefits. 
B)  Employees must pay for their own insurance. 
C)  Employers must provide extended health insurance. 
D)  Employers must provide a safe and healthful workplace.

Question 12

The strike is the most powerful union tool,but it is typically used as a last resort.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following would occur during on-the-job-training?

Accepted Answer

A)  being coached about the operation of a new machine lathe 
B)  simulation 
C)  classroom role-play exercises 
D)  classroom lecture on fringe benefits 
A)  being coached about the operation of a new machine lathe 
B)  simulation 
C)  classroom role-play exercises 
D)  classroom lecture on fringe benefits

Which of the following statements about the employee selection process is MOST accurate?

In a(n)____________________ shop,workers do not have to pay dues,and they do not have to join the union.

What is the first step in human resource planning?

What is the tactic most frequently used by unions to pressure employers into agreeing to a union's demands?

Ethan Djuna is a territorial salesperson for Lennox heating and air conditioning systems.Every six months Djuna is given feedback by comparing his actual performance with his obectives and goals.What type of feedback is this?

Human resource management is the process of hiring,developing,motivating,and evaluating people in order to achieve organizational goals.

Which of the following statements about fringe benefits is MOST accurate?

Managerial and professional employees are usually paid a fixed amount biweekly or monthly.This is known as which of the following?

Which of the following is required by the Occupational Health and Safety Act?

The strike is the most powerful union tool,but it is typically used as a last resort.

Which of the following would occur during on-the-job-training?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

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Exam 10: Managing Human Resources and Labour Relations

Which of the following statements about the employee selection process is MOST accurate?

In a(n)____________________ shop,workers do not have to pay dues,and they do not have to join the union.

What is the first step in human resource planning?

What is the tactic most frequently used by unions to pressure employers into agreeing to a union's demands?

Ethan Djuna is a territorial salesperson for Lennox heating and air conditioning systems.Every six months Djuna is given feedback by comparing his actual performance with his obectives and goals.What type of feedback is this?

Human resource management is the process of hiring,developing,motivating,and evaluating people in order to achieve organizational goals.

Which of the following statements about fringe benefits is MOST accurate?

Managerial and professional employees are usually paid a fixed amount biweekly or monthly.This is known as which of the following?

Which of the following is required by the Occupational Health and Safety Act?

The strike is the most powerful union tool,but it is typically used as a last resort.

Which of the following would occur during on-the-job-training?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters