Exam 10: Managing Human Resources and Labour Relations

When companies in an industry pool their financial resources to help cover the costs of a member company whose workers go on strike,the effort is called which of the following?

(Multiple Choice)

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Question 21

Lower-level workers,such as machinists and assembly-line workers,are usually paid salaries.

(True/False)

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Question 22

Which of the following is the process of hiring,developing,motivating,and evaluating people in order to achieve organizational goals?

(Multiple Choice)

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Question 23

What is the first step in the employee selection process?

(Short Answer)

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Question 24

Which of the following BEST describes programmed instruction?

(Multiple Choice)

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Question 25

What is the first step in performance planning and appraisal?

(Multiple Choice)

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Question 26

When union members carry signs and parade back and forth in front of the employer's site,they are engaging in which of the following?

(Multiple Choice)

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Question 27

Which of the following is an organization of employees formed to represent workers in their disputes with management over wages,hours,and working conditions?

(Multiple Choice)

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Question 28

____________________ is the attempt to find and attract qualified applicants in the external labour market.

(Short Answer)

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Question 29

Which of the following is the assignment of various functions-such as human resource management,accounting,or legal work-to outside firms?

(Multiple Choice)

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Question 30

When Tyree Elliott was hired as a public relations advisor to the CEO of a Fortune 500 company,he welcomed the help he received from Rae Rogers,a senior manager.Rogers was able to show Elliott the places where trouble was likely to occur,the likes and dislikes of the CEO,and how to do the best job possible.Which of the following statements describes what was going on in this situation?

(Multiple Choice)

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Question 31

Which of the following describes an apprenticeship?

(Multiple Choice)

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Question 32

Alex Kajel sells refrigeration units to supermarkets,delicatessens,florists,and other companies that need to keep their merchandise cold.Kajel's company pays him $100 every time he gets an order from a new customer.This $100 is known as which of the following?

(Multiple Choice)

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Question 33

Which of the following is a type of off-the-job training?

(Multiple Choice)

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Question 34

Herriott & Haynes Fabrication Company uses which of the following methods to systematically compare the actual work accomplishment of each employee with his or her expected performance?

(Multiple Choice)

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Question 35

____________________ represent union members to management when workers have complaints.

(Short Answer)

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Question 36

When companies such as Sony offer rebates in their advertising,customers' requests for the rebates are processed by another company hired by Sony for this purpose.What is the term for this practice of hiring outside help?

(Short Answer)

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Question 37

Hanson Aquatics manufactures navigational equipment.As a new Hanson employee,Peter Nkata was told that even if he decides not to join the union that represents the company's employees,he must pay the dues.Hanson has which of the following type of shop?

(Multiple Choice)

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Question 38

The selection interview is designed to test an applicant's communication ability and motivation.

(True/False)

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Question 39

In a union,the shop steward performs which of the following duties?

(Multiple Choice)

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Question 40

Showing 21 - 40 of 133

When companies in an industry pool their financial resources to help cover the costs of a member company whose workers go on strike,the effort is called which of the following?

Lower-level workers,such as machinists and assembly-line workers,are usually paid salaries.

Which of the following is the process of hiring,developing,motivating,and evaluating people in order to achieve organizational goals?

What is the first step in the employee selection process?

Which of the following BEST describes programmed instruction?

What is the first step in performance planning and appraisal?

When union members carry signs and parade back and forth in front of the employer's site,they are engaging in which of the following?

Which of the following is an organization of employees formed to represent workers in their disputes with management over wages,hours,and working conditions?

____________________ is the attempt to find and attract qualified applicants in the external labour market.

Which of the following is the assignment of various functions-such as human resource management,accounting,or legal work-to outside firms?

Which of the following describes an apprenticeship?

Alex Kajel sells refrigeration units to supermarkets,delicatessens,florists,and other companies that need to keep their merchandise cold.Kajel's company pays him $100 every time he gets an order from a new customer.This $100 is known as which of the following?

Which of the following is a type of off-the-job training?

Herriott & Haynes Fabrication Company uses which of the following methods to systematically compare the actual work accomplishment of each employee with his or her expected performance?

____________________ represent union members to management when workers have complaints.

When companies such as Sony offer rebates in their advertising,customers' requests for the rebates are processed by another company hired by Sony for this purpose.What is the term for this practice of hiring outside help?

Hanson Aquatics manufactures navigational equipment.As a new Hanson employee,Peter Nkata was told that even if he decides not to join the union that represents the company's employees,he must pay the dues.Hanson has which of the following type of shop?

The selection interview is designed to test an applicant's communication ability and motivation.

In a union,the shop steward performs which of the following duties?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

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