Question 1

What is human resources management?

Accepted Answer

the process of hiring,developing,motivating,and evaluating employees to achieve organizational goals

Question 2

What are the basic types of compensation? Give an example of each.

Accepted Answer

Direct-salary and wages.Indirect-employees' benefits and services.

Question 3

Abed Mahomet works for a food service that provides prepared entrees to restaurants.The food service's workers are represented by a union,but Mahomet pays no dues to the union and is not a member.Mahomet works in which of the following type of shop?

Accepted Answer

A)  a closed shop 
B)  an agency shop 
C)  a mandated shop 
D)  an open shop 
A)  a closed shop 
B)  an agency shop 
C)  a mandated shop 
D)  an open shop D

Question 4

Pita Hodges works at a meat processing plant and earns an hourly ____________________ of $11.80.

Accepted Answer

The answer of Pita Hodges works at a meat processing...

Question 5

What is the first step in the performance appraisal and planning process?

Accepted Answer

The manager must est

Question 6

A national union is a union that has workers represented in all provinces and territories.

Accepted Answer

A) True 
 B)False

Question 7

In mediation,the third party or agency specialist uses compromise and does not render a binding decision.

Accepted Answer

A) True 
 B)False

Question 8

In which of the following shops does the worker not have to join the union but must pay dues to cover union expenses?

Accepted Answer

A)  a closed shop 
B)  an agency shop 
C)  a managed shop 
D)  an open shop 
A)  a closed shop 
B)  an agency shop 
C)  a managed shop 
D)  an open shop

Question 9

LaDonna Nilsson assembles electronic boards.She is paid $4 a board for the first ten boards,then $6 for each one over that.Nilsson is working on which of the following systems?

Accepted Answer

A)  commission 
B)  task-reward 
C)  piecework payment 
D)  comparable worth 
A)  commission 
B)  task-reward 
C)  piecework payment 
D)  comparable worth

Question 10

What is job rotation?

Accepted Answer

reassignment of workers to sev

Question 11

What is the first step in the typical grievance procedure?

Accepted Answer

The employee orally

Question 12

Which of the following is a study of the tasks required to do a particular job well?

Accepted Answer

A)  job analysis 
B)  task delineation 
C)  skill inventory 
D)  job forecast 
A)  job analysis 
B)  task delineation 
C)  skill inventory 
D)  job forecast

Question 13

The ____________________ has been set up to expand job opportunities for women and visible minorities.

Accepted Answer

Employment

Question 14

An arbitrator performs which of the following functions?

Accepted Answer

A)  He/she can make a nonbinding decision on management. 
B)  He/she makes a decision called an award. 
C)  He/she can make a nonbinding decision on the union. 
D)  He/she presents suggestion to persuade union and management to settle. 
A)  He/she can make a nonbinding decision on management. 
B)  He/she makes a decision called an award. 
C)  He/she can make a nonbinding decision on the union. 
D)  He/she presents suggestion to persuade union and management to settle.

Question 15

A training system that utilizes the operation of mock equipment by the trainee is called which of the following?

Accepted Answer

A)  enclosed 
B)  simulation 
C)  virtual 
D)  centralized 
A)  enclosed 
B)  simulation 
C)  virtual 
D)  centralized

Question 16

What are the two sources of job applicants?

Accepted Answer

the intern

Question 17

What is the first type of training and development a new employee will be exposed to?

Accepted Answer

A)  vestibule training 
B)  employee orientation 
C)  role-playing 
D)  mediation 
A)  vestibule training 
B)  employee orientation 
C)  role-playing 
D)  mediation

Question 18

The tactic most often used by employees who are unhappy with work conditions is the boycott.

Accepted Answer

A) True 
 B)False

Question 19

A study of the tasks required to do a job well is called a job analysis.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following factors are examples of internal influences on pay structure?

Accepted Answer

A)  the firm's financial condition 
B)  the level of labour competitiveness in the area 
C)  salary levels of competitors 
D)  wage and salary surveys 
A)  the firm's financial condition 
B)  the level of labour competitiveness in the area 
C)  salary levels of competitors 
D)  wage and salary surveys

What is human resources management?

What are the basic types of compensation? Give an example of each.

Abed Mahomet works for a food service that provides prepared entrees to restaurants.The food service's workers are represented by a union,but Mahomet pays no dues to the union and is not a member.Mahomet works in which of the following type of shop?

Pita Hodges works at a meat processing plant and earns an hourly ____________________ of $11.80.

What is the first step in the performance appraisal and planning process?

A national union is a union that has workers represented in all provinces and territories.

In mediation,the third party or agency specialist uses compromise and does not render a binding decision.

In which of the following shops does the worker not have to join the union but must pay dues to cover union expenses?

LaDonna Nilsson assembles electronic boards.She is paid $4 a board for the first ten boards,then $6 for each one over that.Nilsson is working on which of the following systems?

What is job rotation?

What is the first step in the typical grievance procedure?

Which of the following is a study of the tasks required to do a particular job well?

The ____________________ has been set up to expand job opportunities for women and visible minorities.

An arbitrator performs which of the following functions?

A training system that utilizes the operation of mock equipment by the trainee is called which of the following?

What are the two sources of job applicants?

What is the first type of training and development a new employee will be exposed to?

The tactic most often used by employees who are unhappy with work conditions is the boycott.

A study of the tasks required to do a job well is called a job analysis.

Which of the following factors are examples of internal influences on pay structure?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters

Exam 10: Managing Human Resources and Labour Relations

What is human resources management?

What are the basic types of compensation? Give an example of each.

Abed Mahomet works for a food service that provides prepared entrees to restaurants.The food service's workers are represented by a union,but Mahomet pays no dues to the union and is not a member.Mahomet works in which of the following type of shop?

Pita Hodges works at a meat processing plant and earns an hourly ____________________ of $11.80.

What is the first step in the performance appraisal and planning process?

A national union is a union that has workers represented in all provinces and territories.

In mediation,the third party or agency specialist uses compromise and does not render a binding decision.

In which of the following shops does the worker not have to join the union but must pay dues to cover union expenses?

LaDonna Nilsson assembles electronic boards.She is paid $4 a board for the first ten boards,then $6 for each one over that.Nilsson is working on which of the following systems?

What is job rotation?

What is the first step in the typical grievance procedure?

Which of the following is a study of the tasks required to do a particular job well?

The ____________________ has been set up to expand job opportunities for women and visible minorities.

An arbitrator performs which of the following functions?

A training system that utilizes the operation of mock equipment by the trainee is called which of the following?

What are the two sources of job applicants?

What is the first type of training and development a new employee will be exposed to?

The tactic most often used by employees who are unhappy with work conditions is the boycott.

A study of the tasks required to do a job well is called a job analysis.

Which of the following factors are examples of internal influences on pay structure?

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Motivating Employees

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters