Exam 7: Consumer attitudes—attitude development and change
Exam 1: The foundations of consumer behaviour87 Questions
Exam 2: Market segmentation: segmenting, targeting and positioning for diverse83 Questions
Exam 3: Consumer needs and motivation148 Questions
Exam 4: Personality and self-concept119 Questions
Exam 5: Consumer perception129 Questions
Exam 6: Consumer learning and involvement131 Questions
Exam 7: Consumer attitudes—attitude development and change125 Questions
Exam 8: Social influences on consumer behaviour145 Questions
Exam 9: The family95 Questions
Exam 10: Social class and consumer behaviour119 Questions
Exam 11: The influence of culture on consumer behaviour115 Questions
Exam 12: Subcultural aspects of consumer behaviour92 Questions
Exam 13: Cross-cultural consumer behaviour: An international perspective81 Questions
Exam 14: Decision making146 Questions
Exam 15: Consumer influence and diffusion of innovations92 Questions
Exam 16: Public policy and consumer protection82 Questions
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Which of the following is not a reason why the attitude-toward-behaviour model may be more useful to marketers than the attitude-toward-object model?
Free
(Multiple Choice)
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Correct Answer:
B
When consumer behaviour researchers examine the affective component of the tricomponent model they are examining how consumers feel about the brand and their resulting beliefs.
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(True/False)
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Correct Answer:
True
The formation of attitudes is most strongly influenced by family.
Free
(True/False)
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Correct Answer:
False
In addition to attitude towards behaviour and subjective norm, the theory of planned behaviour also includes which of the following?
(Multiple Choice)
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An attitude is a learned predisposition to behave in a consistently favourable or unfavourable way with respect to a given object.
(True/False)
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Explain what a multi-attribute model is and describe two of the four outlined in the text.
(Essay)
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According to the attitude-towards-object model, the consumer's attitude towards a product or specific brands of a product is a function of the presence (or absence) and evaluation of certain product-specific beliefs and/or attributes.
(True/False)
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The tricomponent model consists of three major components; which of the following is not one of them?
(Multiple Choice)
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A person who has positive attitudes towards BMWs will positively purchase a BMW.
(True/False)
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If Yoplait decides to point out that their yogurt has more potassium than a banana, which strategy of attitude change are they using?
(Multiple Choice)
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The primary means by which attitudes towards goods and services are formed is through consumers' exposure to mass media.
(True/False)
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What strategies can marketers use to persuade regular cola drinkers to become diet cola drinkers?
(Essay)
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If a young Macquarie Street banker observes that she always purchases the Australian Financial Review on her way to work, she is apt to conclude that she likes the Australian Financial Review. This is an example of how the _____ helps make inferences about one's behaviour.
(Multiple Choice)
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The component of the tricomponent attitude model that is evaluative in nature is the:
(Multiple Choice)
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The formation of attitudes is strongly influenced by all the following except:
(Multiple Choice)
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The product component is one of the three components in the tricomponent attitude model.
(True/False)
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According to the attitude-toward-object model, the consumer's attitude toward a product is a function of:
(Multiple Choice)
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Direct marketing has a good chance of favourably influencing target consumer's attitudes because:
(Multiple Choice)
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In recent years, niche marketing (or, micromarketing) has lost its popularity amongst marketers.
(True/False)
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Benjamin strongly prefers German Cars over Japanese cars and it is thus expected that when buying a car he will purchase a German car. However, due to financial constraints he is not able to afford a German car and thus purchases a Japanese car despite his attitudes. This is because:
(Multiple Choice)
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