Question 1

The file most important for ensuring validity of customer order inputs is the:

Accepted Answer

A)  customer master data 
B)  accounts receivable master data 
C)  marketing data 
D)  completed picking ticket data 
A)  customer master data 
B)  accounts receivable master data 
C)  marketing data 
D)  completed picking ticket data

Question 2

TB Figure 10.11 is the annotated systems flowchart for the order entry/sales process.TB Figure 10.12 is the related control matrix.Following the control matrix is a description of the first control plan,P-1.
Required:
Using the format shown for control plan P-1,write descriptions for control plans P-2,P-10,P-14,P-15,and M-1.

Accepted Answer

The answer of TB Figure 10.11 is the annotated systems...

Question 3

The OE/S process handles the processing and shipment of a customer order while another process actually bills the customer.With such a configuration,you would not expect the OE/S system to interface directly with the ____.

Accepted Answer

A)  billing/accounts receivable/cash receipts process 
B)  inventory process 
C)  general ledger process 
D)  human resource process 
A)  billing/accounts receivable/cash receipts process 
B)  inventory process 
C)  general ledger process 
D)  human resource process

Question 4

In an entity-relationship (E-R)diagram for the OE/S process,you would expect that the word trigger would appear in the diamond showing the relationship between which of the following pairs of entities?

Accepted Answer

A)  CUSTOMER and SALES ORDER 
B)  CUSTOMER and SHIPMENT 
C)  STOCK PICK and SHIPMENT 
D)  SALES INVOICE and SHIPMENT 
A)  CUSTOMER and SALES ORDER 
B)  CUSTOMER and SHIPMENT 
C)  STOCK PICK and SHIPMENT 
D)  SALES INVOICE and SHIPMENT

Question 5

For a typical OE/S process to check a customer's credit,all of the following data stores likely would be consulted except the:

Accepted Answer

A)  general ledger master data 
B)  customer master data 
C)  accounts receivable master data 
D)  sales order master data 
A)  general ledger master data 
B)  customer master data 
C)  accounts receivable master data 
D)  sales order master data

Question 6

One of the primary functions of the OE/S is to create information flows which support the repetitive work routines of the sales order department,credit department,and shipping department.

Accepted Answer

A) True 
 B)False

Question 7

______________________________ systems are designed to allow a company to market,sell,deliver,and service goods and services to customers throughout the world via the Internet.

Accepted Answer

The answer of ______________________________ systems are designed to allow a...

Question 8

When a transaction is terminated because of an error or other exception condition,such as when a customer refuses to accept a back order in the OE/S process,the transaction termination is shown on a DFD by a(n)______________________________ data flow.

Accepted Answer

The answer of When a transaction is terminated because of...

Question 9

A bill of lading is the document representing the contract between the shipping company and the common carrier.

Accepted Answer

A) True 
 B)False

Question 10

A picking ticket is affixed to the inventory package sent to the customer and identifies the customer and the contents of the package.

Accepted Answer

A) True 
 B)False

Question 11

CRM software is designed to manage all the data related to customers,such as marketing,field service,and contact management data.

Accepted Answer

A) True 
 B)False

Question 12

______________________________ master data contains a record of each item that is stocked in the warehouse or regularly ordered from a vendor.

Accepted Answer

The answer of ______________________________ master data contains a record of...

Question 13

____ applications can handle both B2B and B2C business transactions.

Accepted Answer

A)  Customer relationship management 
B)  Buy-side 
C)  Sell-side 
D)  E-business 
A)  Customer relationship management 
B)  Buy-side 
C)  Sell-side 
D)  E-business

Question 14

Online prompting in the OE/S process is a control plan that advises the customer service representative to check their data entries for accuracy before moving on.

Accepted Answer

A) True 
 B)False

Question 15

A customer acknowledgement is sent to the billing department to notify them of a pending shipment.

Accepted Answer

A) True 
 B)False

Question 16

The control plan confirm input acceptance helps to achieve the sales order input control goal of:

Accepted Answer

A)  sales order input validity 
B)  sales order input accuracy 
C)  sales order input completeness 
D)  shipping notice input accuracy 
A)  sales order input validity 
B)  sales order input accuracy 
C)  sales order input completeness 
D)  shipping notice input accuracy

Question 17

The ______________________________ master data normally contains standing data about each customer,such as name,address,and telephone number.

Accepted Answer

The answer of The ______________________________ master data normally contains standing...

Question 18

For companies using enterprise systems,customer relationship management (CRM)systems often share the same underlying ______________________________.

Accepted Answer

The answer of For companies using enterprise systems,customer relationship management...

Question 19

The primary function of the OE/S process is to create information flows that support:

Accepted Answer

A)  decision making of sales personnel 
B)  the key organizational features of the marketing function 
C)  producing financial statements 
D)  decision needs of those who manage various sales and marketing functions 
A)  decision making of sales personnel 
B)  the key organizational features of the marketing function 
C)  producing financial statements 
D)  decision needs of those who manage various sales and marketing functions

Question 20

Input devices that capture printed images or documents and convert them into electronic digital signals that can be stored in computer media are called ______________________________.

Accepted Answer

The answer of Input devices that capture printed images or...

The file most important for ensuring validity of customer order inputs is the:

The OE/S process handles the processing and shipment of a customer order while another process actually bills the customer.With such a configuration,you would not expect the OE/S system to interface directly with the ____.

In an entity-relationship (E-R)diagram for the OE/S process,you would expect that the word trigger would appear in the diamond showing the relationship between which of the following pairs of entities?

For a typical OE/S process to check a customer's credit,all of the following data stores likely would be consulted except the:

One of the primary functions of the OE/S is to create information flows which support the repetitive work routines of the sales order department,credit department,and shipping department.

______________________________ systems are designed to allow a company to market,sell,deliver,and service goods and services to customers throughout the world via the Internet.

When a transaction is terminated because of an error or other exception condition,such as when a customer refuses to accept a back order in the OE/S process,the transaction termination is shown on a DFD by a(n)______________________________ data flow.

A bill of lading is the document representing the contract between the shipping company and the common carrier.

A picking ticket is affixed to the inventory package sent to the customer and identifies the customer and the contents of the package.

CRM software is designed to manage all the data related to customers,such as marketing,field service,and contact management data.

______________________________ master data contains a record of each item that is stocked in the warehouse or regularly ordered from a vendor.

____ applications can handle both B2B and B2C business transactions.

Online prompting in the OE/S process is a control plan that advises the customer service representative to check their data entries for accuracy before moving on.

A customer acknowledgement is sent to the billing department to notify them of a pending shipment.

The control plan confirm input acceptance helps to achieve the sales order input control goal of:

The ______________________________ master data normally contains standing data about each customer,such as name,address,and telephone number.

For companies using enterprise systems,customer relationship management (CRM)systems often share the same underlying ______________________________.

The primary function of the OE/S process is to create information flows that support:

Input devices that capture printed images or documents and convert them into electronic digital signals that can be stored in computer media are called ______________________________.

Introduction to Accounting Information Systems

Enterprise Systems

Electronic Business E-Business-Systems

Documenting Information Systems

Database Management Systems

Relational Databases and SQL

Controlling Information Systems: Introduction to Enterprise Risk Management and Internal Control

Controlling Information Systems: Introduction to Pervasive Controls

Controlling Information Systems: Business Process and Application Controls

The Billingaccounts Receivablecash Receipts Barcrprocess

The Purchasing Process

The Accounts Payablecash Disbursements Apcdprocess

The Human Resources Process Hrmanagement and Payroll Processes

Integrated Production Processes IPP

The General Ledger and Business Reporting Glbrprocess

Acquiring and Implementing Accounting Information Systems

Filters

Exam 10: The Order Entrysales Oesprocess

The file most important for ensuring validity of customer order inputs is the:

The OE/S process handles the processing and shipment of a customer order while another process actually bills the customer.With such a configuration,you would not expect the OE/S system to interface directly with the ____.

In an entity-relationship (E-R)diagram for the OE/S process,you would expect that the word trigger would appear in the diamond showing the relationship between which of the following pairs of entities?

For a typical OE/S process to check a customer's credit,all of the following data stores likely would be consulted except the:

One of the primary functions of the OE/S is to create information flows which support the repetitive work routines of the sales order department,credit department,and shipping department.

______________________________ systems are designed to allow a company to market,sell,deliver,and service goods and services to customers throughout the world via the Internet.

When a transaction is terminated because of an error or other exception condition,such as when a customer refuses to accept a back order in the OE/S process,the transaction termination is shown on a DFD by a(n)______________________________ data flow.

A bill of lading is the document representing the contract between the shipping company and the common carrier.

A picking ticket is affixed to the inventory package sent to the customer and identifies the customer and the contents of the package.

CRM software is designed to manage all the data related to customers,such as marketing,field service,and contact management data.

______________________________ master data contains a record of each item that is stocked in the warehouse or regularly ordered from a vendor.

____ applications can handle both B2B and B2C business transactions.

Online prompting in the OE/S process is a control plan that advises the customer service representative to check their data entries for accuracy before moving on.

A customer acknowledgement is sent to the billing department to notify them of a pending shipment.

The control plan confirm input acceptance helps to achieve the sales order input control goal of:

The ______________________________ master data normally contains standing data about each customer,such as name,address,and telephone number.

For companies using enterprise systems,customer relationship management (CRM)systems often share the same underlying ______________________________.

The primary function of the OE/S process is to create information flows that support:

Input devices that capture printed images or documents and convert them into electronic digital signals that can be stored in computer media are called ______________________________.

Introduction to Accounting Information Systems

Enterprise Systems

Electronic Business E-Business-Systems

Documenting Information Systems

Database Management Systems

Relational Databases and SQL

Controlling Information Systems: Introduction to Enterprise Risk Management and Internal Control

Controlling Information Systems: Introduction to Pervasive Controls

Controlling Information Systems: Business Process and Application Controls

The Billingaccounts Receivablecash Receipts Barcrprocess

The Purchasing Process

The Accounts Payablecash Disbursements Apcdprocess

The Human Resources Process Hrmanagement and Payroll Processes

Integrated Production Processes IPP

The General Ledger and Business Reporting Glbrprocess

Acquiring and Implementing Accounting Information Systems

Filters