Question 1

In the E-R diagram for OE/S,STOCK_PICK triggers the SALES_INVOICES.

Accepted Answer

A) True 
 B)False  False

Question 2

Confirm input acceptance in the OE/S process is a control plan that tells the customer service representative that the order has been accepted.

Accepted Answer

A) True 
 B)False  True

Question 3

The OE/S process addresses the decision needs of managers of various sales and marketing functions through the use of:

Accepted Answer

A)  vertical information flows 
B)  horizontal information flows 
C)  both vertical and horizontal information flows 
D)  neither vertical nor horizontal information flows 
A)  vertical information flows 
B)  horizontal information flows 
C)  both vertical and horizontal information flows 
D)  neither vertical nor horizontal information flows C

Question 4

A document that is used when filling a sales order to authorize the movement of goods from a warehouse to shipping is called a:

Accepted Answer

A)  shipping order 
B)  packing slip 
C)  picking ticket 
D)  blind authorization 
A)  shipping order 
B)  packing slip 
C)  picking ticket 
D)  blind authorization

Question 5

The system that enables users of an ERP system to view source documents from any location is:

Accepted Answer

A)  electronic data interchange 
B)  local area network 
C)  digital image processing 
D)  electronic commerce 
A)  electronic data interchange 
B)  local area network 
C)  digital image processing 
D)  electronic commerce

Question 6

At the time that the shipping notice is prepared and disseminated,two data stores within the OE/S process are normally updated.Those two data stores are the:

Accepted Answer

A)  customer master data and accounts receivable master data 
B)  accounts receivable master data and sales order master data 
C)  accounts receivable master data and marketing data 
D)  sales order master data and inventory master data 
A)  customer master data and accounts receivable master data 
B)  accounts receivable master data and sales order master data 
C)  accounts receivable master data and marketing data 
D)  sales order master data and inventory master data

Question 7

If a check of the customer master data shows that the goods requested on a customer order are not in stock,an exception routine called a back order is initiated.

Accepted Answer

A) True 
 B)False

Question 8

Digital image processing systems are capable of performing all of the following except:

Accepted Answer

A)  capture of data 
B)  storage of data 
C)  retrieval of data 
D)  creation of data 
A)  capture of data 
B)  storage of data 
C)  retrieval of data 
D)  creation of data

Question 9

______________________________ are devices that use light reflection to read differences in code patterns in order to identify a labeled item.

Accepted Answer

The answer of ______________________________ are devices that use light reflection...

Question 10

The customer master data is a data store that contains data identifying the particular characteristics of each customer.

Accepted Answer

A) True 
 B)False

Question 11

The following is a list of 10 control plans.
   
Required:
Listed below are ten system failures that have control implications.On the answer line to the left of each system failure,insert the capital letter from the list above of the best control plan to prevent the system failure from occurring.A letter should be used only once.

Accepted Answer

The answer of The following is a list of 10...

Question 12

The flow of information from the OE/S process to marketing managers is an example of ______________________________ information flows.

Accepted Answer

The answer of The flow of information from the OE/S...

Question 13

The OE/S process includes the first four steps in the order-to-sales process.The order of these four steps is:

Accepted Answer

A)  pre-sales activities,sales order processing,picking and packing,shipping 
B)  pre-sales activities,picking and packing,sales order processing,shipping 
C)  pre-sales activities,picking and packing,shipping,sales order processing 
D)  none of the above 
A)  pre-sales activities,sales order processing,picking and packing,shipping 
B)  pre-sales activities,picking and packing,sales order processing,shipping 
C)  pre-sales activities,picking and packing,shipping,sales order processing 
D)  none of the above

Question 14

When the sales order department acknowledges a customer order,it is an example of a:

Accepted Answer

A)  vertical information flow 
B)  horizontal information flow 
C)  both vertical and horizontal information flow 
D)  neither vertical nor horizontal information flow 
A)  vertical information flow 
B)  horizontal information flow 
C)  both vertical and horizontal information flow 
D)  neither vertical nor horizontal information flow

Question 15

Bar code readers:

Accepted Answer

A)  are devices that use light reflection to read differences in bar code patterns to identify a labeled item. 
B)  are devices used for pattern recognition of handwritten or printed characters. 
C)  are input devices that capture printed images or documents and convert them into electronic digital signals that can be stored on computer media. 
D)  are computer-based systems for capture,storage,retrieval,and presentation of images of objects such as pictures and documents. 
A)  are devices that use light reflection to read differences in bar code patterns to identify a labeled item. 
B)  are devices used for pattern recognition of handwritten or printed characters. 
C)  are input devices that capture printed images or documents and convert them into electronic digital signals that can be stored on computer media. 
D)  are computer-based systems for capture,storage,retrieval,and presentation of images of objects such as pictures and documents.

Question 16

______________________________ tools can be used by marketing managers to connect with customers,to learn what they like and don't like,and about new products that they want.

Accepted Answer

The answer of ______________________________ tools can be used by marketing...

Question 17

The ultimate goal of the OE/S process is:

Accepted Answer

A)  to ensure accuracy of order entry and sales events 
B)  to ensure increasing sales volume through the OE/S process 
C)  to create value for the customer 
D)  none of the above 
A)  to ensure accuracy of order entry and sales events 
B)  to ensure increasing sales volume through the OE/S process 
C)  to create value for the customer 
D)  none of the above

Question 18

The marketing data is a repository of a variety of sales-oriented data,some of which result from recording sales events and some of which originate from activities that do not culminate in completed sales,such as presales activities.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following data stores is designed primarily to serve the vertical information needs of the organization rather than the horizontal information flows?

Accepted Answer

A)  inventory master data 
B)  marketing data 
C)  sales order master data 
D)  customer master data 
A)  inventory master data 
B)  marketing data 
C)  sales order master data 
D)  customer master data

Question 20

In the ER diagram for OE/S,SALES_ORDERS activates ______________________________.

Accepted Answer

The answer of In the ER diagram for OE/S,SALES_ORDERS activates...

In the E-R diagram for OE/S,STOCK_PICK triggers the SALES_INVOICES.

Confirm input acceptance in the OE/S process is a control plan that tells the customer service representative that the order has been accepted.

The OE/S process addresses the decision needs of managers of various sales and marketing functions through the use of:

A document that is used when filling a sales order to authorize the movement of goods from a warehouse to shipping is called a:

The system that enables users of an ERP system to view source documents from any location is:

At the time that the shipping notice is prepared and disseminated,two data stores within the OE/S process are normally updated.Those two data stores are the:

If a check of the customer master data shows that the goods requested on a customer order are not in stock,an exception routine called a back order is initiated.

Digital image processing systems are capable of performing all of the following except:

______________________________ are devices that use light reflection to read differences in code patterns in order to identify a labeled item.

The customer master data is a data store that contains data identifying the particular characteristics of each customer.

The flow of information from the OE/S process to marketing managers is an example of ______________________________ information flows.

The OE/S process includes the first four steps in the order-to-sales process.The order of these four steps is:

When the sales order department acknowledges a customer order,it is an example of a:

Bar code readers:

______________________________ tools can be used by marketing managers to connect with customers,to learn what they like and don't like,and about new products that they want.

The ultimate goal of the OE/S process is:

The marketing data is a repository of a variety of sales-oriented data,some of which result from recording sales events and some of which originate from activities that do not culminate in completed sales,such as presales activities.

Which of the following data stores is designed primarily to serve the vertical information needs of the organization rather than the horizontal information flows?

In the ER diagram for OE/S,SALES_ORDERS activates ______________________________.

Introduction to Accounting Information Systems

Enterprise Systems

Electronic Business E-Business-Systems

Documenting Information Systems

Database Management Systems

Relational Databases and SQL

Controlling Information Systems: Introduction to Enterprise Risk Management and Internal Control

Controlling Information Systems: Introduction to Pervasive Controls

Controlling Information Systems: Business Process and Application Controls

The Billingaccounts Receivablecash Receipts Barcrprocess

The Purchasing Process

The Accounts Payablecash Disbursements Apcdprocess

The Human Resources Process Hrmanagement and Payroll Processes

Integrated Production Processes IPP

The General Ledger and Business Reporting Glbrprocess

Acquiring and Implementing Accounting Information Systems

Filters

Exam 10: The Order Entrysales Oesprocess

In the E-R diagram for OE/S,STOCK_PICK triggers the SALES_INVOICES.

Confirm input acceptance in the OE/S process is a control plan that tells the customer service representative that the order has been accepted.

The OE/S process addresses the decision needs of managers of various sales and marketing functions through the use of:

A document that is used when filling a sales order to authorize the movement of goods from a warehouse to shipping is called a:

The system that enables users of an ERP system to view source documents from any location is:

At the time that the shipping notice is prepared and disseminated,two data stores within the OE/S process are normally updated.Those two data stores are the:

If a check of the customer master data shows that the goods requested on a customer order are not in stock,an exception routine called a back order is initiated.

Digital image processing systems are capable of performing all of the following except:

______________________________ are devices that use light reflection to read differences in code patterns in order to identify a labeled item.

The customer master data is a data store that contains data identifying the particular characteristics of each customer.

The flow of information from the OE/S process to marketing managers is an example of ______________________________ information flows.

The OE/S process includes the first four steps in the order-to-sales process.The order of these four steps is:

When the sales order department acknowledges a customer order,it is an example of a:

Bar code readers:

______________________________ tools can be used by marketing managers to connect with customers,to learn what they like and don't like,and about new products that they want.

The ultimate goal of the OE/S process is:

The marketing data is a repository of a variety of sales-oriented data,some of which result from recording sales events and some of which originate from activities that do not culminate in completed sales,such as presales activities.

Which of the following data stores is designed primarily to serve the vertical information needs of the organization rather than the horizontal information flows?

In the ER diagram for OE/S,SALES_ORDERS activates ______________________________.

Introduction to Accounting Information Systems

Enterprise Systems

Electronic Business E-Business-Systems

Documenting Information Systems

Database Management Systems

Relational Databases and SQL

Controlling Information Systems: Introduction to Enterprise Risk Management and Internal Control

Controlling Information Systems: Introduction to Pervasive Controls

Controlling Information Systems: Business Process and Application Controls

The Billingaccounts Receivablecash Receipts Barcrprocess

The Purchasing Process

The Accounts Payablecash Disbursements Apcdprocess

The Human Resources Process Hrmanagement and Payroll Processes

Integrated Production Processes IPP

The General Ledger and Business Reporting Glbrprocess

Acquiring and Implementing Accounting Information Systems

Filters