Exam 2: Enterprise Systems

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Generally, when processing a customer order, one does not need to know the total price of the goods before credit authorization can be made.

(True/False)
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The first step in the purchase-to- pay process is ________________________________________.

(Short Answer)
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Enterprise systems potentially integrate the business process functionality and information from all of an organization's functional areas.

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The _______________________ approach combines modules from various vendors to create an information system that better meets an organization's needs than a standard ERP system.

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Which of the following tracks a product from design, continuing through manufacture, and culminating with the disposal of the product at the end of its life?

(Multiple Choice)
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Which of the following is usually not part of an ERP's core applications?

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The existence of the customer record, including the _________________________, provides the basic authorization required to accept and record the customer order.

(Short Answer)
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________________________________________ software builds and maintains an organization's customer-related database.

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In an enterprise system, once a customer order is completed, the purchasing function would be immediately informed that the merchandise has been sold and may need to be replenished.

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The first step in the order-to-cash process is ________________________________________.

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The correct sequence of the three steps in the sales and distribution process are (1) order entry (2) shipment process and (3) billing process.

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The module that handles internal accounting including cost center accounting, activity based accounting, and budgeting is _____________________________________________.

(Short Answer)
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This provides a comprehensive method for integrating manual and automated internal processes, applications, and systems, as well as integration to external partners and services.

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Primary activities of the value chain include

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________________________________________ includes integration of business processes, applications, databases, and data standards such as EDI, and XML.

(Short Answer)
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Telling the customer when the item will be received is known as ______________________________.

(Short Answer)
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Business events are "pushed" immediately and simultaneously to all interested parties in _________________________ architecture

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________________________________________ software manages the interactions with the organization's that supply the goods and services to an enterprise.

(Short Answer)
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Edit order, record sales order, update inventory, notify warehouse is the sequence of events for entering a ______________________________.

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List and describe the 6 steps in the order-to-cash process.

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