Exam 2: Enterprise Systems

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______________________________ software allows an organization's customers to complete an inquiry, perform a task (including sales), or troubleshoot problems, without the aid of an organization's employees.

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A record is a collection of related data fields pertaining to a particular entity or event.

(True/False)
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An Application Programming Interface (API) is a means for connecting to a system or application provided by the developer of that application.

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A field is a collection of related characters that comprise an attribute, such as a customer number or name.

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The three steps in the materials management process include all of the following except

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SAP has a primary focus on large Fortune 500 type companies.

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Supplier relationship management (SRM) software manages the interactions with the organization's that supply the goods and services to an enterprise.

(True/False)
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Software that manages the interactions with the organization's that supply the goods and services to an enterprise is known as

(Multiple Choice)
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The ______________________________ of the value chain include functions such as moving raw materials into and around the organization, producing and delivering goods to the customer, and performing services such as installation and after-sales support.

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Some third party modules can extract data from

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________________________________________ are software packages that can be used for the core systems necessary to support enterprise systems.

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_______________________ usually includes a design environment for modeling and documenting business processes.This is often integrated with the process engine to support iterative design and implementation efforts for maximum process agility

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A collection of related data fields pertaining to a particular entity or event is known as a(n)

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Goals of ERP include all of the following except

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A(n) ________________________________________ is a means for connecting to a system or application provided by the developer of that application.

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Primary activities of the value chain provide support infrastructure such as procurement, information technology, human resources, and accounting.

(True/False)
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Which of the following statements is false?

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A ____________________ is a basic unit of data such as a letter, number, or special character.

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The dominant player in the large system ERP arena is Microsoft.

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The ______________________________ process includes events surrounding the purchase of goods from a vendor, the recognition of those costs, and the payment to the vendor

(Short Answer)
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