Question 1

Decision makers tend to rely on their implicit favourite when:

Accepted Answer

A)  they are trying to determine the most appropriate decision style. 
B)  they evaluate decision alternatives. 
C)  they want to avoid escalation of commitment. 
D)  they want to make more creative decisions. 
E)  they don't have any alternatives to choose from, yet still want to make a decision. 
A)  they are trying to determine the most appropriate decision style. 
B)  they evaluate decision alternatives. 
C)  they want to avoid escalation of commitment. 
D)  they want to make more creative decisions. 
E)  they don't have any alternatives to choose from, yet still want to make a decision.

Question 2

Knowledge and experience can undermine creativity,because it can lead to routinization of that knowledge.

Accepted Answer

A) True 
 B)False

Question 3

A consumer products company wants more creativity in its research and development operations.The company has spent lots of money on creativity training sessions.These have helped somewhat,but the vice-president of this area believes that the fundamental conditions must be altered to allow more creativity.Describe three conditions (other than training)that this organization should establish to increase the level of creativity in its research and development operations.For each condition,briefly explain how it might improve creativity.

Accepted Answer

This question asks students to identify

Question 4

Describe the four stages of the creative process.

Accepted Answer

Preparation.In this stage,you gather the

Question 5

The textbook argues that problem identification is usually the least important step in the rational choice paradigm.

Accepted Answer

A) True 
 B)False

Question 6

Selecting the best decision alternative tends to be more difficult when organizational goals:

Accepted Answer

A)  are unknown 
B)  are ambiguous 
C)  conflict with each other 
D)  are not fully agreed upon by those participating in the decision 
E)  all of these statements are correct 
A)  are unknown 
B)  are ambiguous 
C)  conflict with each other 
D)  are not fully agreed upon by those participating in the decision 
E)  all of these statements are correct

Question 7

Art classes and improvisational theatre are two creative activities of associative play.

Accepted Answer

A) True 
 B)False

Question 8

Which of these statements about human decision making is FALSE?

Accepted Answer

A)  Personal biases typically distort the selection and interpretation of information. 
B)  Decision makers engage in a limited search for and evaluation of alternatives. 
C)  Decision makers usually examine all alternatives at the same time. 
D)  Decision makers compare each alternative to an implicit favourite. 
E)  Decision makers have a limited capacity to process information. 
A)  Personal biases typically distort the selection and interpretation of information. 
B)  Decision makers engage in a limited search for and evaluation of alternatives. 
C)  Decision makers usually examine all alternatives at the same time. 
D)  Decision makers compare each alternative to an implicit favourite. 
E)  Decision makers have a limited capacity to process information.

Question 9

Creative people have a high degree of non-conformity and have less concern about social approval.

Accepted Answer

A) True 
 B)False

Question 10

The rational choice paradigm states that effective decision makers begin at any step in the model.

Accepted Answer

A) True 
 B)False

Question 11

Mental models have what effect on the decision-making process?

Accepted Answer

A)  They perpetuate assumptions that make it difficult to see new opportunities. 
B)  They cause production blocking in decision making. 
C)  They make it unnecessary to develop alternative solutions to the problem. 
D)  They cause decision makers to maximize rather than satisfice. 
E)  They help people to be more creative in decision making. 
A)  They perpetuate assumptions that make it difficult to see new opportunities. 
B)  They cause production blocking in decision making. 
C)  They make it unnecessary to develop alternative solutions to the problem. 
D)  They cause decision makers to maximize rather than satisfice. 
E)  They help people to be more creative in decision making.

Question 12

Whether or not the emotions we experience in a situation represent intuition depends largely on our level of experience in that situation.

Accepted Answer

A) True 
 B)False

Question 13

Escalation of commitment can be minimized by ensuring that:

Accepted Answer

A)  there are ready-made alternatives to resolve the problem. 
B)  those who choose the decision are different from those who implement and evaluate it. 
C)  the team leader has strong opinions about the preferred options. 
D)  organizational goals are relatively ambiguous. 
E)  the person who makes the decision is also responsible for terminating the project. 
A)  there are ready-made alternatives to resolve the problem. 
B)  those who choose the decision are different from those who implement and evaluate it. 
C)  the team leader has strong opinions about the preferred options. 
D)  organizational goals are relatively ambiguous. 
E)  the person who makes the decision is also responsible for terminating the project.

Question 14

Executives at Switched Enterprises Ltd.want to partner with companies in other regions to distribute their Internet routers and electronic switching equipment.They want to make the decision systematically,but realize that it is not easy to determine whether a particular company will be able to provide effective distribution for this new product area.Discuss three (3)human limitations or problems that might make it difficult for Switched Enterprises executives to choose the best alternative.

Accepted Answer

The textbook identifies six problems or

Question 15

If employee goals and norms conflict with the organization's goals,then:

Accepted Answer

A)  employees should make most decisions in the organization. 
B)  employees should be invited to make recommendations on important ideas, which are almost always accepted by management. 
C)  employees should never be involved in organizational decisions. 
D)  employees should have a low level of employee involvement. 
E)  employees should belong to self-directed work teams. 
A)  employees should make most decisions in the organization. 
B)  employees should be invited to make recommendations on important ideas, which are almost always accepted by management. 
C)  employees should never be involved in organizational decisions. 
D)  employees should have a low level of employee involvement. 
E)  employees should belong to self-directed work teams.

Question 16

The rational choice model of decision making is rarely practiced in reality because:

Accepted Answer

A)  it ignores the fact that problems must be defined before alternatives are chosen. 
B)  it assumes that human beings make decisions based on their emotions. 
C)  it assumes that people are efficient and logical information processing machines. 
D)  it ignores the fact that people evaluate their decision after an alternative has been chosen and implemented. 
E)  All of these statements are correct. 
A)  it ignores the fact that problems must be defined before alternatives are chosen. 
B)  it assumes that human beings make decisions based on their emotions. 
C)  it assumes that people are efficient and logical information processing machines. 
D)  it ignores the fact that people evaluate their decision after an alternative has been chosen and implemented. 
E)  All of these statements are correct.

Question 17

People are the most creative when management puts intense pressure on them to produce creative ideas.

Accepted Answer

A) True 
 B)False

Question 18

The tendency to define problems in terms of a preferred solution occurs because:

Accepted Answer

A)  it reduces ambiguity of the situation. 
B)  decision makers prefer ambiguity rather than decisiveness. 
C)  this avoids the escalation of commitment problem. 
D)  it avoids problems of bounded rationality. 
E)  all of these statements are correct. 
A)  it reduces ambiguity of the situation. 
B)  decision makers prefer ambiguity rather than decisiveness. 
C)  this avoids the escalation of commitment problem. 
D)  it avoids problems of bounded rationality. 
E)  all of these statements are correct.

Question 19

When in a positive mood,people pay more attention to details and follow a nonprogrammed decision routine

Accepted Answer

A) True 
 B)False

Question 20

Prospect theory and closing costs are two reasons why people:

Accepted Answer

A)  engage in escalation of commitment. 
B)  define problems in terms of preferred solutions. 
C)  make non-programmed decisions rather than programmed decisions. 
D)  engage in satisficing. 
E)  encourage employee involvement. 
A)  engage in escalation of commitment. 
B)  define problems in terms of preferred solutions. 
C)  make non-programmed decisions rather than programmed decisions. 
D)  engage in satisficing. 
E)  encourage employee involvement.

Decision makers tend to rely on their implicit favourite when:

Knowledge and experience can undermine creativity,because it can lead to routinization of that knowledge.

Describe the four stages of the creative process.

The textbook argues that problem identification is usually the least important step in the rational choice paradigm.

Selecting the best decision alternative tends to be more difficult when organizational goals:

Art classes and improvisational theatre are two creative activities of associative play.

Which of these statements about human decision making is FALSE?

Creative people have a high degree of non-conformity and have less concern about social approval.

The rational choice paradigm states that effective decision makers begin at any step in the model.

Mental models have what effect on the decision-making process?

Whether or not the emotions we experience in a situation represent intuition depends largely on our level of experience in that situation.

Escalation of commitment can be minimized by ensuring that:

If employee goals and norms conflict with the organization's goals,then:

The rational choice model of decision making is rarely practiced in reality because:

People are the most creative when management puts intense pressure on them to produce creative ideas.

The tendency to define problems in terms of a preferred solution occurs because:

When in a positive mood,people pay more attention to details and follow a nonprogrammed decision routine

Prospect theory and closing costs are two reasons why people:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

Decision makers tend to rely on their implicit favourite when:

Knowledge and experience can undermine creativity,because it can lead to routinization of that knowledge.

Describe the four stages of the creative process.

The textbook argues that problem identification is usually the least important step in the rational choice paradigm.

Selecting the best decision alternative tends to be more difficult when organizational goals:

Art classes and improvisational theatre are two creative activities of associative play.

Which of these statements about human decision making is FALSE?

Creative people have a high degree of non-conformity and have less concern about social approval.

The rational choice paradigm states that effective decision makers begin at any step in the model.

Mental models have what effect on the decision-making process?

Whether or not the emotions we experience in a situation represent intuition depends largely on our level of experience in that situation.

Escalation of commitment can be minimized by ensuring that:

If employee goals and norms conflict with the organization's goals,then:

The rational choice model of decision making is rarely practiced in reality because:

People are the most creative when management puts intense pressure on them to produce creative ideas.

The tendency to define problems in terms of a preferred solution occurs because:

When in a positive mood,people pay more attention to details and follow a nonprogrammed decision routine

Prospect theory and closing costs are two reasons why people:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters