Exam 17: Managing Negotiation Impasses

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The "blindness of involvement" inhibits the development of ____________ and the ____________ process.

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In ____________,one party attempts to put himself or herself in the other's shoes,looking at the issue from the other's perspective.

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It is in the nature of intergroup negotiations that some adjustment of each party's own identity,or the rigor with which it is adhered to,must be made in order for negotiations to proceed productively.

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In a negotiation that has become derailed,destructive conflict processes override the negotiation and the parties cannot proceed.

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In Osgood's synchronized de-escalation,what does GRIT stand for?

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Which is one of the six conflict-reduction strategies that can be applied in contentious situations used to resolve impasses?

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In active listening,the respondent makes statements of agreement with the other party.

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What are Fisher's major approaches to fractionating conflict?

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The collaborative ideal of high trust/low distrust refers to

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In carrot-and-stick tactics for motivating workers,how can the carrot be made more attractive rather than enlarging the stick

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What are the six strategies that can be applied in contentious situations?

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Spector proposes that the metaphorical process of ____________ reasoning provides considerable power to reframe intractable conflict.

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Analogical reasoning is defined as "the ____________ process by which a resemblance,similarity,or correspondence,perceived between two or more things in some respect,suggests that they will probably agree in other ways as well."

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The problem for negotiators in escalated disputes is to develop strategies to contain issue proliferation and reduce the dispute to manageable proportions.

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Constructive bargaining relationships are typically marked by conditions of

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Although role reversal will not identify how the other party thinks and feels about the issues,the process can provide useful and surprising insights.

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Which of the following approaches can be used to de-escalate conflict by establishing commonalties or focusing on common objectives?

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Small conflicts can rapidly become intractable disputes when their resolution is not treated as an isolated event,but instead must be consistent with a broader ____________ or principle.

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In the GRIT strategy for synchronized de-escalation,

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Which is not a way parties avoid conflict per Mayer?

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