Question 1

A small group of marketers get together every Friday and go to lunch to socialize.This is an example of:

Accepted Answer

A) A formal group 
B) A virtual team 
C) An informal group 
D) A command group 
E) A self-managed work team 
A) A formal group 
B) A virtual team 
C) An informal group 
D) A command group 
E) A self-managed work team

Question 2

Group members develop norms for all of the following EXCEPT:

Accepted Answer

A) Sharing of information among members 
B) How various group tasks should be performed 
C) Individual wages 
D) Working hours of the group 
E) How members of the group should dress 
A) Sharing of information among members 
B) How various group tasks should be performed 
C) Individual wages 
D) Working hours of the group 
E) How members of the group should dress

Question 3

Which of the following should managers do to try to build the potential for synergy?

Accepted Answer

A) Create groups of similar individuals 
B) Be strongly directive with the group 
C) Appoint members with complementary skills 
D) Avoid empowerment 
E) Reward individual performance 
A) Create groups of similar individuals 
B) Be strongly directive with the group 
C) Appoint members with complementary skills 
D) Avoid empowerment 
E) Reward individual performance

Question 4

High levels of cohesiveness can cause group members to be so focused on group goal accomplishment that they jeopardize organizational performance.

Accepted Answer

A) True 
 B)False

Question 5

All teams are groups,but not all groups are teams.Discuss the two characteristics that distinguish "teams" from "groups" and give a specific business example that clarifies this distinction.

Accepted Answer

The two characteristics that distinguish

Question 6

The formal work groups are cross-functional teams composed of members from different departments.

Accepted Answer

A) True 
 B)False

Question 7

Task forces are frequently referred to as standing committees when they become relatively permanent.

Accepted Answer

A) True 
 B)False

Question 8

Teams that are empowered to take responsibility for acting autonomously on identifiable pieces of work are referred to as:

Accepted Answer

A) Informal groups 
B) Interest groups 
C) Virtual groups 
D) Sequential task interdependence groups 
E) Self-managed work teams 
A) Informal groups 
B) Interest groups 
C) Virtual groups 
D) Sequential task interdependence groups 
E) Self-managed work teams

Question 9

As groups become more ___________,they become more ____________,and cohesiveness __________.

Accepted Answer

A) Unsuccessful;unattractive to members;increases 
B) Unsuccessful;attractive to members;increases 
C) Successful;unattractive to members;increases 
D) Successful;attractive to members;decreases 
E) Successful;attractive to members;increases 
A) Unsuccessful;unattractive to members;increases 
B) Unsuccessful;attractive to members;increases 
C) Successful;unattractive to members;increases 
D) Successful;attractive to members;decreases 
E) Successful;attractive to members;increases

Question 10

The appropriate size of a high-performing group is affected by the kind of tasks the group is to perform.

Accepted Answer

A) True 
 B)False

Question 11

Groups established by managers to achieve organizational goals are known as formal groups.

Accepted Answer

A) True 
 B)False

Question 12

The group of managers who are responsible for designing the long-range strategic plan for the organization is known as:

Accepted Answer

A) An informal group 
B) A cross-cultural group 
C) A top-management team 
D) A virtual team 
E) An interest group 
A) An informal group 
B) A cross-cultural group 
C) A top-management team 
D) A virtual team 
E) An interest group

Question 13

All of the following are reasons why group members conform to norms EXCEPT:

Accepted Answer

A) Obtain rewards 
B) Avoid punishment 
C) Imitate members they admire 
D) Specified in the work contract 
E) Norms are internalized 
A) Obtain rewards 
B) Avoid punishment 
C) Imitate members they admire 
D) Specified in the work contract 
E) Norms are internalized

Question 14

Sara is a second grade teacher at North Park Elementary School,her work has:

Accepted Answer

A) Sequential task interdependence 
B) Synergy 
C) Pooled task interdependence 
D) A virtual team format 
E) Reciprocal task interdependence 
A) Sequential task interdependence 
B) Synergy 
C) Pooled task interdependence 
D) A virtual team format 
E) Reciprocal task interdependence

Question 15

As group cohesiveness increases,the extent of group members' participation within the group decreases.

Accepted Answer

A) True 
 B)False

Question 16

Compared to members of large groups,members of small groups tend to be characterized by all of the following EXCEPT:

Accepted Answer

A) Interact more with each other in the group 
B) Be more motivated 
C) Find it easier to share information with one another 
D) Have more resources 
E) Interact more and share information easily,but not be more motivated 
A) Interact more with each other in the group 
B) Be more motivated 
C) Find it easier to share information with one another 
D) Have more resources 
E) Interact more and share information easily,but not be more motivated

Question 17

JME Manufacturing put together a group of employees from marketing,engineering,manufacturing,and quality control to come up with a new product idea.This is an example of a(n)___________ group.

Accepted Answer

A) Informal 
B) Friendship 
C) Cross-cultural 
D) Cross-functional 
E) Top management team 
A) Informal 
B) Friendship 
C) Cross-cultural 
D) Cross-functional 
E) Top management team

Question 18

All the employees at a small consulting firm who report to the president of the company are called:

Accepted Answer

A) A cross-cultural group 
B) A command group 
C) An informal group 
D) A task force 
E) An ad hoc committee 
A) A cross-cultural group 
B) A command group 
C) An informal group 
D) A task force 
E) An ad hoc committee

Question 19

Arguments regarding who is going to be the leader or who is going to be the scribe are occurring.This stage of group development is known as:

Accepted Answer

A) Forming 
B) Norming 
C) Performing 
D) Storming 
E) Adjourning 
A) Forming 
B) Norming 
C) Performing 
D) Storming 
E) Adjourning

Question 20

Shared rules of conduct that most group members follow are known as group norms.

Accepted Answer

A) True 
 B)False

A small group of marketers get together every Friday and go to lunch to socialize.This is an example of:

Group members develop norms for all of the following EXCEPT:

Which of the following should managers do to try to build the potential for synergy?

High levels of cohesiveness can cause group members to be so focused on group goal accomplishment that they jeopardize organizational performance.

All teams are groups,but not all groups are teams.Discuss the two characteristics that distinguish "teams" from "groups" and give a specific business example that clarifies this distinction.

The formal work groups are cross-functional teams composed of members from different departments.

Task forces are frequently referred to as standing committees when they become relatively permanent.

Teams that are empowered to take responsibility for acting autonomously on identifiable pieces of work are referred to as:

As groups become more _,they become more ,and cohesiveness .

The appropriate size of a high-performing group is affected by the kind of tasks the group is to perform.

Groups established by managers to achieve organizational goals are known as formal groups.

The group of managers who are responsible for designing the long-range strategic plan for the organization is known as:

All of the following are reasons why group members conform to norms EXCEPT:

Sara is a second grade teacher at North Park Elementary School,her work has:

As group cohesiveness increases,the extent of group members' participation within the group decreases.

Compared to members of large groups,members of small groups tend to be characterized by all of the following EXCEPT:

JME Manufacturing put together a group of employees from marketing,engineering,manufacturing,and quality control to come up with a new product idea.This is an example of a(n)___________ group.

All the employees at a small consulting firm who report to the president of the company are called:

Arguments regarding who is going to be the leader or who is going to be the scribe are occurring.This stage of group development is known as:

Shared rules of conduct that most group members follow are known as group norms.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 15: Effective Groups and Teams

A small group of marketers get together every Friday and go to lunch to socialize.This is an example of:

Group members develop norms for all of the following EXCEPT:

Which of the following should managers do to try to build the potential for synergy?

High levels of cohesiveness can cause group members to be so focused on group goal accomplishment that they jeopardize organizational performance.

All teams are groups,but not all groups are teams.Discuss the two characteristics that distinguish "teams" from "groups" and give a specific business example that clarifies this distinction.

The formal work groups are cross-functional teams composed of members from different departments.

Task forces are frequently referred to as standing committees when they become relatively permanent.

Teams that are empowered to take responsibility for acting autonomously on identifiable pieces of work are referred to as:

As groups become more ___________,they become more ____________,and cohesiveness __________.

The appropriate size of a high-performing group is affected by the kind of tasks the group is to perform.

Groups established by managers to achieve organizational goals are known as formal groups.

The group of managers who are responsible for designing the long-range strategic plan for the organization is known as:

All of the following are reasons why group members conform to norms EXCEPT:

Sara is a second grade teacher at North Park Elementary School,her work has:

As group cohesiveness increases,the extent of group members' participation within the group decreases.

Compared to members of large groups,members of small groups tend to be characterized by all of the following EXCEPT:

JME Manufacturing put together a group of employees from marketing,engineering,manufacturing,and quality control to come up with a new product idea.This is an example of a(n)___________ group.

All the employees at a small consulting firm who report to the president of the company are called:

Arguments regarding who is going to be the leader or who is going to be the scribe are occurring.This stage of group development is known as:

Shared rules of conduct that most group members follow are known as group norms.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

As groups become more _,they become more ,and cohesiveness .