Question 1

Regarding organizational effectiveness,the best level of cohesiveness in groups:

Accepted Answer

A)  is low. 
B)  is moderate. 
C)  is high. 
D)  starts low,then becomes extremely high. 
E)  starts high,then drops to very low. 
A)  is low. 
B)  is moderate. 
C)  is high. 
D)  starts low,then becomes extremely high. 
E)  starts high,then drops to very low.

Question 2

The extent of conformity and reactions to deviance within groups is determined by managers.

Accepted Answer

A) True 
 B)False

Question 3

Teams that rarely interact with each other on a face-to-face basis are referred to as:

Accepted Answer

A)  informal teams. 
B)  ad hoc teams. 
C)  virtual teams. 
D)  task forces. 
E)  interest groups. 
A)  informal teams. 
B)  ad hoc teams. 
C)  virtual teams. 
D)  task forces. 
E)  interest groups.

Question 4

Active Appliances,an electrical appliance firm,forms a group to design a new software application.This group consists of a systems designer,a programmer,and a user representative.This is an example of a(n):

Accepted Answer

A)  informal team. 
B)  ad hoc committee. 
C)  cross-cultural team. 
D)  cross-functional team. 
E)  top management team. 
A)  informal team. 
B)  ad hoc committee. 
C)  cross-cultural team. 
D)  cross-functional team. 
E)  top management team.

Question 5

Large groups have better communication and coordination of activities than do small groups.

Accepted Answer

A) True 
 B)False

Question 6

Joanna,a manager,is responsible for organizing a team for the development of a new product.To be successful in creating synergy in the team,Joanna's top priority is to:

Accepted Answer

A)  choose members of the most diverse backgrounds possible. 
B)  supervise the group closely. 
C)  bring in members with complementary skills relevant to the work. 
D)  choose members who have worked together previously without any problems. 
E)  create incentives for team members based on individual contributions. 
A)  choose members of the most diverse backgrounds possible. 
B)  supervise the group closely. 
C)  bring in members with complementary skills relevant to the work. 
D)  choose members who have worked together previously without any problems. 
E)  create incentives for team members based on individual contributions.

Question 7

To take advantage of the potential for synergy in groups,managers should:

Accepted Answer

A)  create groups of similar individuals. 
B)  be strongly directive with the group. 
C)  reward individual performance. 
D)  avoid empowerment. 
E)  appoint members with complementary skills. 
A)  create groups of similar individuals. 
B)  be strongly directive with the group. 
C)  reward individual performance. 
D)  avoid empowerment. 
E)  appoint members with complementary skills.

Question 8

Members of virtual teams rely on information technology.Virtual team members communicate and interact with one another in real time simultaneously using technology such as videoconferencing,teleconferencing,and electronic meetings.This type of technology is known as ___________.

Accepted Answer

A)  asynchronous technology 
B)  synchronous technology 
C)  virtuality 
D)  global-synchronous technology 
E)  Enet meetings 
A)  asynchronous technology 
B)  synchronous technology 
C)  virtuality 
D)  global-synchronous technology 
E)  Enet meetings

Question 9

Tom,the marketing manager,who is a member of a task force for new product development,is expected to represent the marketing department's concerns to the task force.Tom and his involvement with the task force describes ____________.

Accepted Answer

A)  a group norm 
B)  a group role 
C)  groupthink 
D)  group cohesiveness 
E)  group polarization 
A)  a group norm 
B)  a group role 
C)  groupthink 
D)  group cohesiveness 
E)  group polarization

Question 10

Informal groups of workers who enjoy one another's company and meet socially either on or off the job are referred to as _____________ groups.

Accepted Answer

A)  formal 
B)  friendship 
C)  virtual 
D)  interest 
E)  command 
A)  formal 
B)  friendship 
C)  virtual 
D)  interest 
E)  command

Question 11

Teams that are empowered to complete an identifiable piece of work and are accountable for their output are known as self-managed teams.

Accepted Answer

A) True 
 B)False

Question 12

A task force submits its report supporting its recommendation(s)on the project that the group has been working on.At which stage is this group operating?

Accepted Answer

A)  Forming 
B)  Storming 
C)  Adjourning 
D)  Norming 
E)  Performing 
A)  Forming 
B)  Storming 
C)  Adjourning 
D)  Norming 
E)  Performing

Question 13

In an attempt to promote innovation in a work group,the supervisor should:

Accepted Answer

A)  provide little guidance to the group,and let the group members self-guide themselves. 
B)  provide detailed procedures to the group. 
C)  let group members self-coach within the group. 
D)  provide for only outside the organization resources for the group. 
E)  provide information for only outside the organization assistance for the group. 
A)  provide little guidance to the group,and let the group members self-guide themselves. 
B)  provide detailed procedures to the group. 
C)  let group members self-coach within the group. 
D)  provide for only outside the organization resources for the group. 
E)  provide information for only outside the organization assistance for the group.

Question 14

Teams that are composed of members from different cultures are known as cross-functional teams.

Accepted Answer

A) True 
 B)False

Question 15

Daniel is the vice president of an insurance company that sells workers' compensation insurance.Recently,the company has identified problems of cost control in all of its offices.Daniel formed a team composed of the sales managers of all the four regions,along with some staff members from the company's informational technology and administration departments,to study the problem and make recommendations.This team is an example of a:

Accepted Answer

A)  functional group. 
B)  cross-divisional assembly. 
C)  virtual assembly. 
D)  command group. 
E)  task force. 
A)  functional group. 
B)  cross-divisional assembly. 
C)  virtual assembly. 
D)  command group. 
E)  task force.

Question 16

The group who is responsible for developing the strategies that result in an organization's competitive advantage is the ____________.

Accepted Answer

A)  informal group 
B)  cross-cultural team 
C)  top management team 
D)  virtual team 
E)  ad hoc committee 
A)  informal group 
B)  cross-cultural team 
C)  top management team 
D)  virtual team 
E)  ad hoc committee

Question 17

Group members may conform to norms so that they can obtain rewards and avoid punishments.

Accepted Answer

A) True 
 B)False

Question 18

A high performing group is most likely the result of ___________.

Accepted Answer

A)  low conformity/high deviance 
B)  moderate conformity/moderate deviance 
C)  moderate conformity/low deviance 
D)  high conformity/low deviance 
E)  moderate conformity/high deviance 
A)  low conformity/high deviance 
B)  moderate conformity/moderate deviance 
C)  moderate conformity/low deviance 
D)  high conformity/low deviance 
E)  moderate conformity/high deviance

Question 19

When employees form groups to seek a common organizational goal within the organization,these groups are known as interest groups.

Accepted Answer

A) True 
 B)False

Question 20

Another name for a task force is a(n):

Accepted Answer

A)  informal group. 
B)  interest group. 
C)  ad hoc committee. 
D)  virtual group. 
E)  command group. 
A)  informal group. 
B)  interest group. 
C)  ad hoc committee. 
D)  virtual group. 
E)  command group.

Regarding organizational effectiveness,the best level of cohesiveness in groups:

The extent of conformity and reactions to deviance within groups is determined by managers.

Teams that rarely interact with each other on a face-to-face basis are referred to as:

Active Appliances,an electrical appliance firm,forms a group to design a new software application.This group consists of a systems designer,a programmer,and a user representative.This is an example of a(n):

Large groups have better communication and coordination of activities than do small groups.

Joanna,a manager,is responsible for organizing a team for the development of a new product.To be successful in creating synergy in the team,Joanna's top priority is to:

To take advantage of the potential for synergy in groups,managers should:

Members of virtual teams rely on information technology.Virtual team members communicate and interact with one another in real time simultaneously using technology such as videoconferencing,teleconferencing,and electronic meetings.This type of technology is known as ___________.

Tom,the marketing manager,who is a member of a task force for new product development,is expected to represent the marketing department's concerns to the task force.Tom and his involvement with the task force describes ____________.

Informal groups of workers who enjoy one another's company and meet socially either on or off the job are referred to as _____________ groups.

Teams that are empowered to complete an identifiable piece of work and are accountable for their output are known as self-managed teams.

A task force submits its report supporting its recommendation(s)on the project that the group has been working on.At which stage is this group operating?

In an attempt to promote innovation in a work group,the supervisor should:

Teams that are composed of members from different cultures are known as cross-functional teams.

The group who is responsible for developing the strategies that result in an organization's competitive advantage is the ____________.

Group members may conform to norms so that they can obtain rewards and avoid punishments.

A high performing group is most likely the result of ___________.

When employees form groups to seek a common organizational goal within the organization,these groups are known as interest groups.

Another name for a task force is a(n):

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

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Exam 11: Effective Team Management

Regarding organizational effectiveness,the best level of cohesiveness in groups:

The extent of conformity and reactions to deviance within groups is determined by managers.

Teams that rarely interact with each other on a face-to-face basis are referred to as:

Active Appliances,an electrical appliance firm,forms a group to design a new software application.This group consists of a systems designer,a programmer,and a user representative.This is an example of a(n):

Large groups have better communication and coordination of activities than do small groups.

Joanna,a manager,is responsible for organizing a team for the development of a new product.To be successful in creating synergy in the team,Joanna's top priority is to:

To take advantage of the potential for synergy in groups,managers should:

Members of virtual teams rely on information technology.Virtual team members communicate and interact with one another in real time simultaneously using technology such as videoconferencing,teleconferencing,and electronic meetings.This type of technology is known as ___________.

Tom,the marketing manager,who is a member of a task force for new product development,is expected to represent the marketing department's concerns to the task force.Tom and his involvement with the task force describes ____________.

Informal groups of workers who enjoy one another's company and meet socially either on or off the job are referred to as _____________ groups.

Teams that are empowered to complete an identifiable piece of work and are accountable for their output are known as self-managed teams.

A task force submits its report supporting its recommendation(s)on the project that the group has been working on.At which stage is this group operating?

In an attempt to promote innovation in a work group,the supervisor should:

Teams that are composed of members from different cultures are known as cross-functional teams.

The group who is responsible for developing the strategies that result in an organization's competitive advantage is the ____________.

Group members may conform to norms so that they can obtain rewards and avoid punishments.

A high performing group is most likely the result of ___________.

When employees form groups to seek a common organizational goal within the organization,these groups are known as interest groups.

Another name for a task force is a(n):

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters