Question 1

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

Accepted Answer

A) True 
 B)False

Question 2

Deviance is functional for a group when:

Accepted Answer

A)  a group member gets punished for not acting consistently with the group norm. 
B)  a group member gets away with not acting consistently with the group norm on more than one occasion. 
C)  it causes group members to evaluate norms that may be ineffective but are taken for granted by the group. 
D)  it causes a group member to get expelled from the group. 
E)  a group member changes his/her behavior in accordance with the group norms. 
A)  a group member gets punished for not acting consistently with the group norm. 
B)  a group member gets away with not acting consistently with the group norm on more than one occasion. 
C)  it causes group members to evaluate norms that may be ineffective but are taken for granted by the group. 
D)  it causes a group member to get expelled from the group. 
E)  a group member changes his/her behavior in accordance with the group norms.

Question 3

Managers should let employees know that there are always ways to improve group processes and performance levels.

Accepted Answer

A) True 
 B)False

Question 4

The strategic planning committee at Comfort Fabric Clothing Company consists of managers from engineering,R&D,production,marketing,and finance.This is an example of a(n):

Accepted Answer

A)  cross-functional team. 
B)  informal group. 
C)  virtual team. 
D)  command group. 
E)  cross-cultural team. 
A)  cross-functional team. 
B)  informal group. 
C)  virtual team. 
D)  command group. 
E)  cross-cultural team.

Question 5

The degree to which members of a group are attracted to the group is called group cohesiveness.

Accepted Answer

A) True 
 B)False

Question 6

Groups that managers form to achieve organizational goals are known as formal groups.

Accepted Answer

A) True 
 B)False

Question 7

When group cohesiveness is low,managers can often increase it by encouraging groups to develop their own identities and engage in healthy competition.

Accepted Answer

A) True 
 B)False

Question 8

A group of managers work very hard to be sure that they agree on important issues instead of working toward an accurate assessment of the situation.This scenario describes:

Accepted Answer

A)  a fundamental attribution error. 
B)  self-serving bias. 
C)  lack of synergy. 
D)  groupthink. 
E)  social loafing. 
A)  a fundamental attribution error. 
B)  self-serving bias. 
C)  lack of synergy. 
D)  groupthink. 
E)  social loafing.

Question 9

Division of labor is splitting the work to be performed into particular tasks and assigning tasks to individual workers.

Accepted Answer

A) True 
 B)False

Question 10

Discuss how the use of groups and teams can help an organization to gain a competitive advantage.

Accepted Answer

Groups and teams can help an organizatio

Question 11

When group cohesiveness is high,individuals strongly value their group membership,whereas when group cohesiveness is low,group members do not find their group particularly appealing.

Accepted Answer

A) True 
 B)False

Question 12

Shared guidelines or rules of behavior that most group members follow are called:

Accepted Answer

A)  sequential task interdependence rules. 
B)  group roles. 
C)  group norms. 
D)  group polarization. 
E)  groupthink. 
A)  sequential task interdependence rules. 
B)  group roles. 
C)  group norms. 
D)  group polarization. 
E)  groupthink.

Question 13

Social loafing can be a very detrimental practice to the effectiveness of an organization.Explain what is meant by this concept and discuss three specific steps that managers can take to reduce or to eliminate this undesirable work behavior.

Accepted Answer

Social loafing is the tendency of indivi

Question 14

Generally,groups must "storm" before they can "form."

Accepted Answer

A) True 
 B)False

Question 15

A member of a task force does not do much work related to the goals of the task force.This member is confident that the other members of the task force "will take up the slack." This group member is exhibiting:

Accepted Answer

A)  social facilitation. 
B)  synergy. 
C)  groupthink. 
D)  self-serving bias. 
E)  social loafing. 
A)  social facilitation. 
B)  synergy. 
C)  groupthink. 
D)  self-serving bias. 
E)  social loafing.

Question 16

The creation and development of new products is known as synergy.

Accepted Answer

A) True 
 B)False

Question 17

When a member's deviant behavior leads to a positive change in the group norm,it suggests that some deviant behavior can be functional for groups.

Accepted Answer

A) True 
 B)False

Question 18

Financial rewards should not be used to motivate members of teams.

Accepted Answer

A) True 
 B)False

Question 19

In terms of group performance,the idea that "the whole is more than the sum of its parts" is the fundamental point in the concept of:

Accepted Answer

A)  division of labor. 
B)  synergy. 
C)  social deviance. 
D)  norming. 
E)  social loafing. 
A)  division of labor. 
B)  synergy. 
C)  social deviance. 
D)  norming. 
E)  social loafing.

Question 20

Social loafing may occur when people sometimes think their efforts are unnecessary or unimportant when they work in a group.

Accepted Answer

A) True 
 B)False

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

Deviance is functional for a group when:

Managers should let employees know that there are always ways to improve group processes and performance levels.

The strategic planning committee at Comfort Fabric Clothing Company consists of managers from engineering,R&D,production,marketing,and finance.This is an example of a(n):

The degree to which members of a group are attracted to the group is called group cohesiveness.

Groups that managers form to achieve organizational goals are known as formal groups.

When group cohesiveness is low,managers can often increase it by encouraging groups to develop their own identities and engage in healthy competition.

A group of managers work very hard to be sure that they agree on important issues instead of working toward an accurate assessment of the situation.This scenario describes:

Division of labor is splitting the work to be performed into particular tasks and assigning tasks to individual workers.

Discuss how the use of groups and teams can help an organization to gain a competitive advantage.

When group cohesiveness is high,individuals strongly value their group membership,whereas when group cohesiveness is low,group members do not find their group particularly appealing.

Shared guidelines or rules of behavior that most group members follow are called:

Social loafing can be a very detrimental practice to the effectiveness of an organization.Explain what is meant by this concept and discuss three specific steps that managers can take to reduce or to eliminate this undesirable work behavior.

Generally,groups must "storm" before they can "form."

A member of a task force does not do much work related to the goals of the task force.This member is confident that the other members of the task force "will take up the slack." This group member is exhibiting:

The creation and development of new products is known as synergy.

When a member's deviant behavior leads to a positive change in the group norm,it suggests that some deviant behavior can be functional for groups.

Financial rewards should not be used to motivate members of teams.

In terms of group performance,the idea that "the whole is more than the sum of its parts" is the fundamental point in the concept of:

Social loafing may occur when people sometimes think their efforts are unnecessary or unimportant when they work in a group.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

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Exam 11: Effective Team Management

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

Deviance is functional for a group when:

Managers should let employees know that there are always ways to improve group processes and performance levels.

The strategic planning committee at Comfort Fabric Clothing Company consists of managers from engineering,R&D,production,marketing,and finance.This is an example of a(n):

The degree to which members of a group are attracted to the group is called group cohesiveness.

Groups that managers form to achieve organizational goals are known as formal groups.

When group cohesiveness is low,managers can often increase it by encouraging groups to develop their own identities and engage in healthy competition.

A group of managers work very hard to be sure that they agree on important issues instead of working toward an accurate assessment of the situation.This scenario describes:

Division of labor is splitting the work to be performed into particular tasks and assigning tasks to individual workers.

Discuss how the use of groups and teams can help an organization to gain a competitive advantage.

When group cohesiveness is high,individuals strongly value their group membership,whereas when group cohesiveness is low,group members do not find their group particularly appealing.

Shared guidelines or rules of behavior that most group members follow are called:

Social loafing can be a very detrimental practice to the effectiveness of an organization.Explain what is meant by this concept and discuss three specific steps that managers can take to reduce or to eliminate this undesirable work behavior.

Generally,groups must "storm" before they can "form."

A member of a task force does not do much work related to the goals of the task force.This member is confident that the other members of the task force "will take up the slack." This group member is exhibiting:

The creation and development of new products is known as synergy.

When a member's deviant behavior leads to a positive change in the group norm,it suggests that some deviant behavior can be functional for groups.

Financial rewards should not be used to motivate members of teams.

In terms of group performance,the idea that "the whole is more than the sum of its parts" is the fundamental point in the concept of:

Social loafing may occur when people sometimes think their efforts are unnecessary or unimportant when they work in a group.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters