Question 1

Managers can better encourage innovation by assigning work to individuals working alone rather than teams.

Accepted Answer

A) True 
 B)False

Question 2

Clearly communicating to group members why each person's contributions are valuable to the group is an effective way to reduce or eliminate social loafing.

Accepted Answer

A) True 
 B)False

Question 3

When Mark recently left town on personal work,members of his team at The Beat did not have issues getting in touch with him because he had left a number on which they could call in case of an emergency.This arrangement is known as:

Accepted Answer

A)  groupthink. 
B)  a group norm. 
C)  a synergistic requirement. 
D)  group polarization. 
E)  role making. 
A)  groupthink. 
B)  a group norm. 
C)  a synergistic requirement. 
D)  group polarization. 
E)  role making.

Question 4

The set of behaviors and tasks that a member of the group is expected to perform because he/she is a member of the group is known as:

Accepted Answer

A)  a group role. 
B)  virtual teamwork. 
C)  group polarization. 
D)  a group norm. 
E)  groupthink. 
A)  a group role. 
B)  virtual teamwork. 
C)  group polarization. 
D)  a group norm. 
E)  groupthink.

Question 5

A new product development team for Fountain Cards Limited includes an artist whose job it is to draw the illustrations that will accompany new cards.This artist is acting according to his/her:

Accepted Answer

A)  virtual role. 
B)  interest group. 
C)  group role. 
D)  wishful thinking. 
E)  groupthink. 
A)  virtual role. 
B)  interest group. 
C)  group role. 
D)  wishful thinking. 
E)  groupthink.

Question 6

A set of behaviors that a member of a group is expected to perform because of his/her membership in the group is known as a group norm.

Accepted Answer

A) True 
 B)False

Question 7

To ensure that dysfunctional norms are discarded and replaced with functional ones,with the group members,the group should require:

Accepted Answer

A)  deviance. 
B)  social loafing. 
C)  group polarization. 
D)  conformity. 
E)  groupthink. 
A)  deviance. 
B)  social loafing. 
C)  group polarization. 
D)  conformity. 
E)  groupthink.

Question 8

A group does not need a certain level of deviance to ensure that dysfunctional norms are replaced with functional ones.

Accepted Answer

A) True 
 B)False

Question 9

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park at Chicago.This group can be defined as a(n)_____________ group.

Accepted Answer

A)  virtual 
B)  formal 
C)  command 
D)  interest 
E)  friendship 
A)  virtual 
B)  formal 
C)  command 
D)  interest 
E)  friendship

Question 10

Command groups are also known as:

Accepted Answer

A)  informal groups. 
B)  virtual groups. 
C)  interest groups. 
D)  ad hoc committees. 
E)  departments. 
A)  informal groups. 
B)  virtual groups. 
C)  interest groups. 
D)  ad hoc committees. 
E)  departments.

Question 11

Close ties between the members of the group typically are formed during which stage of group development?

Accepted Answer

A)  Forming 
B)  Adjourning 
C)  Performing 
D)  Storming 
E)  Norming 
A)  Forming 
B)  Adjourning 
C)  Performing 
D)  Storming 
E)  Norming

Question 12

Self-managed work teams help to improve quality,increase motivation and satisfaction,and lower costs.

Accepted Answer

A) True 
 B)False

Question 13

John,who is part of the R&D team at Digital World,has been a key player in formulating new ideas and strategies.His contribution has resulted in more clients and higher production rates.Of late,John has not been regularly attending team meetings and even if he does,he leaves midway.John's behavior is an example of ___________.

Accepted Answer

A)  synergy 
B)  groupthink 
C)  conformity 
D)  social loafing 
E)  group polarization 
A)  synergy 
B)  groupthink 
C)  conformity 
D)  social loafing 
E)  group polarization

Question 14

Explain the five stages of group development.

Accepted Answer

Although every group's development over

Question 15

Discuss how teams and groups contribute to increasing innovation.

Accepted Answer

Innovation,the implementation of creativ

Question 16

Blue Bay International has formed a virtual team to improve quality in its five plants,which are located across three continents.In order to give this team the best chance of succeeding,what could the management do?

Accepted Answer

A)  Insist that the team use only asynchronous technologies to communicate. 
B)  Expect that the team will be less cohesive than face-to-face teams and live with it. 
C)  Trust the team to do its job. 
D)  Schedule periodic face-to-face meetings for all team members. 
E)  When selecting members of the team,select only people who are already friends. 
A)  Insist that the team use only asynchronous technologies to communicate. 
B)  Expect that the team will be less cohesive than face-to-face teams and live with it. 
C)  Trust the team to do its job. 
D)  Schedule periodic face-to-face meetings for all team members. 
E)  When selecting members of the team,select only people who are already friends.

Question 17

As the size of a group increases,so does the amount of social loafing that is likely to occur.

Accepted Answer

A) True 
 B)False

Question 18

To encourage group cohesiveness,managers should:

Accepted Answer

A)  discourage the group from forming an identity. 
B)  promote organizational identity and make the organization as a whole the focus of the group's efforts. 
C)  reward cooperation between groups. 
D)  keep the measures of group performance confidential. 
E)  promote intergroup competition. 
A)  discourage the group from forming an identity. 
B)  promote organizational identity and make the organization as a whole the focus of the group's efforts. 
C)  reward cooperation between groups. 
D)  keep the measures of group performance confidential. 
E)  promote intergroup competition.

Question 19

In general,higher group cohesiveness is associated with:

Accepted Answer

A)  large groups. 
B)  similarity among group members. 
C)  high organizational identity. 
D)  decreasing groupthink. 
E)  greater deviance. 
A)  large groups. 
B)  similarity among group members. 
C)  high organizational identity. 
D)  decreasing groupthink. 
E)  greater deviance.

Question 20

The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:

Accepted Answer

A)  social facilitation. 
B)  self-serving bias. 
C)  groupthink. 
D)  social loafing. 
E)  fundamental attribution error. 
A)  social facilitation. 
B)  self-serving bias. 
C)  groupthink. 
D)  social loafing. 
E)  fundamental attribution error.

Managers can better encourage innovation by assigning work to individuals working alone rather than teams.

Clearly communicating to group members why each person's contributions are valuable to the group is an effective way to reduce or eliminate social loafing.

When Mark recently left town on personal work,members of his team at The Beat did not have issues getting in touch with him because he had left a number on which they could call in case of an emergency.This arrangement is known as:

The set of behaviors and tasks that a member of the group is expected to perform because he/she is a member of the group is known as:

A new product development team for Fountain Cards Limited includes an artist whose job it is to draw the illustrations that will accompany new cards.This artist is acting according to his/her:

A set of behaviors that a member of a group is expected to perform because of his/her membership in the group is known as a group norm.

To ensure that dysfunctional norms are discarded and replaced with functional ones,with the group members,the group should require:

A group does not need a certain level of deviance to ensure that dysfunctional norms are replaced with functional ones.

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park at Chicago.This group can be defined as a(n)_____________ group.

Command groups are also known as:

Close ties between the members of the group typically are formed during which stage of group development?

Self-managed work teams help to improve quality,increase motivation and satisfaction,and lower costs.

Explain the five stages of group development.

Discuss how teams and groups contribute to increasing innovation.

Blue Bay International has formed a virtual team to improve quality in its five plants,which are located across three continents.In order to give this team the best chance of succeeding,what could the management do?

As the size of a group increases,so does the amount of social loafing that is likely to occur.

To encourage group cohesiveness,managers should:

In general,higher group cohesiveness is associated with:

The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 11: Effective Team Management

Managers can better encourage innovation by assigning work to individuals working alone rather than teams.

Clearly communicating to group members why each person's contributions are valuable to the group is an effective way to reduce or eliminate social loafing.

When Mark recently left town on personal work,members of his team at The Beat did not have issues getting in touch with him because he had left a number on which they could call in case of an emergency.This arrangement is known as:

The set of behaviors and tasks that a member of the group is expected to perform because he/she is a member of the group is known as:

A new product development team for Fountain Cards Limited includes an artist whose job it is to draw the illustrations that will accompany new cards.This artist is acting according to his/her:

A set of behaviors that a member of a group is expected to perform because of his/her membership in the group is known as a group norm.

To ensure that dysfunctional norms are discarded and replaced with functional ones,with the group members,the group should require:

A group does not need a certain level of deviance to ensure that dysfunctional norms are replaced with functional ones.

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park at Chicago.This group can be defined as a(n)_____________ group.

Command groups are also known as:

Close ties between the members of the group typically are formed during which stage of group development?

Self-managed work teams help to improve quality,increase motivation and satisfaction,and lower costs.

Explain the five stages of group development.

Discuss how teams and groups contribute to increasing innovation.

Blue Bay International has formed a virtual team to improve quality in its five plants,which are located across three continents.In order to give this team the best chance of succeeding,what could the management do?

As the size of a group increases,so does the amount of social loafing that is likely to occur.

To encourage group cohesiveness,managers should:

In general,higher group cohesiveness is associated with:

The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters