Question 1

According to information/decision-making theory, homogeneous groups make better quality decisions than more heterogeneous groups.

Accepted Answer

A) True 
 B)False

Question 2

Marital status is an example of a(n) _____ dimension of diversity.

Accepted Answer

A) core 
B) surface-level 
C) organizational 
D) internal 
E) external 
A) core 
B) surface-level 
C) organizational 
D) internal 
E) external

Question 3

Affirmative action is an outgrowth of equal employment opportunity legislation.

Accepted Answer

A) True 
 B)False

Question 4

As well-educated workers begin to look for jobs commensurate with their qualifications and expectations, absenteeism and turnover likely will increase.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following responses was identified by R Roosevelt Thomas Jr for handling any diversity issue?

Accepted Answer

A) Suppress 
B) Accept 
C) Tolerate 
D) Convert 
E) Educate 
A) Suppress 
B) Accept 
C) Tolerate 
D) Convert 
E) Educate

Question 6

Which of the following is true about an affirmative action?

Accepted Answer

A) It legitimizes quotas. 
B) It is viewed more positively by people who are liberals and Democrats than conservatives and Republicans. 
C) It requires companies to hire unqualified people. 
D) It fosters the type of thinking that is needed to effectively manage diversity. 
E) It is a natural intervention aimed at giving management a chance to correct an imbalance. 
A) It legitimizes quotas. 
B) It is viewed more positively by people who are liberals and Democrats than conservatives and Republicans. 
C) It requires companies to hire unqualified people. 
D) It fosters the type of thinking that is needed to effectively manage diversity. 
E) It is a natural intervention aimed at giving management a chance to correct an imbalance.

Question 7

Which of the following would reduce a mismatch between educational attainment and occupational requirements?

Accepted Answer

A) Hire college graduates who are poor at critical thinking but highly competent technically. 
B) Apply self-managerial techniques in the organization. 
C) Hire high-school graduates working in entry-level positions. 
D) Hire college graduates with critical thinking and analytic reasoning. 
E) Adopt a system of decentralization in the organization. 
A) Hire college graduates who are poor at critical thinking but highly competent technically. 
B) Apply self-managerial techniques in the organization. 
C) Hire high-school graduates working in entry-level positions. 
D) Hire college graduates with critical thinking and analytic reasoning. 
E) Adopt a system of decentralization in the organization.

Question 8

Discrimination occurs when employment decisions about an individual are due to reasons not associated with performance or are not related to the job.

Accepted Answer

A) True 
 B)False

Question 9

Briefly describe the common barriers to implementing successful diversity programs.

Accepted Answer

The following is a list of the most comm

Question 10

Joey is a 36-year-old white male who works as a teacher in the Pacific Northwest. He has 2 years seniority at his current organization. He is an introvert in social settings and he recently got divorced. His favorite hobbies include professional wrestling and wine tasting. Which of these characteristics represents an internal dimension of diversity?

Accepted Answer

A) Being 36 
B) Loving wrestling 
C) Living in the Pacific Northwest 
D) Being divorced 
E) Having 2 years on the job 
A) Being 36 
B) Loving wrestling 
C) Living in the Pacific Northwest 
D) Being divorced 
E) Having 2 years on the job

Question 11

Distinguish between the various layers of diversity, giving at least three examples of each of the layers.

Accepted Answer

Personality represents the core layer of

Question 12

Based on your knowledge of the process model of diversity, what steps would you take as a manager to reduce potential negative effects of diversity? Explain how the steps would reduce potential negative effects of diversity.

Accepted Answer

One step that can be taken to reduce the

Question 13

Simple work assignments should be provided in order to keep older workers engaged and committed to working.

Accepted Answer

A) True 
 B)False

Question 14

Women hired under affirmative action programs exhibit higher performance when they believe they are hired due to their competence.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is highlighted by the information/decision-making theory?

Accepted Answer

A) Diverse groups are expected to do a better job in later phases of problem solving. 
B) Diverse perspectives help to uncover novel alternatives during problem-solving activities. 
C) Brainstorming is not successful when there are diverse perspectives. 
D) Diverse groups generate a less comprehensive view of a problem. 
E) Homogeneity enhances the number of contacts a group or work unit has at its disposal. 
A) Diverse groups are expected to do a better job in later phases of problem solving. 
B) Diverse perspectives help to uncover novel alternatives during problem-solving activities. 
C) Brainstorming is not successful when there are diverse perspectives. 
D) Diverse groups generate a less comprehensive view of a problem. 
E) Homogeneity enhances the number of contacts a group or work unit has at its disposal.

Question 16

Work location represents an organizational dimension of diversity.

Accepted Answer

A) True 
 B)False

Question 17

_____ is an example of an external dimension of diversity.

Accepted Answer

A) Sexual orientation 
B) Ethnicity 
C) Age 
D) Personal habit 
E) Race 
A) Sexual orientation 
B) Ethnicity 
C) Age 
D) Personal habit 
E) Race

Question 18

The term glass ceiling was used to represent a solid roadblock that prevented women from:

Accepted Answer

A) gaining employment. 
B) working with people within organizations. 
C) getting basic civil liberties. 
D) working with other women on a daily basis. 
E) advancing to higher-level positions. 
A) gaining employment. 
B) working with people within organizations. 
C) getting basic civil liberties. 
D) working with other women on a daily basis. 
E) advancing to higher-level positions.

Question 19

According to the ____, the similarity found in homogeneous groups leads to liking and attraction among group members, thereby leading to numerous positive organizational outcomes.

Accepted Answer

A) social categorization theory 
B) Attraction-Selection-Attrition theory 
C) hierarchy of needs theory 
D) organizational socialization theory 
E) information/decision-making theory 
A) social categorization theory 
B) Attraction-Selection-Attrition theory 
C) hierarchy of needs theory 
D) organizational socialization theory 
E) information/decision-making theory

Question 20

Flexible scheduling and job reassignments are examples of reasonable accommodation.

Accepted Answer

A) True 
 B)False

According to information/decision-making theory, homogeneous groups make better quality decisions than more heterogeneous groups.

Marital status is an example of a(n) _____ dimension of diversity.

Affirmative action is an outgrowth of equal employment opportunity legislation.

As well-educated workers begin to look for jobs commensurate with their qualifications and expectations, absenteeism and turnover likely will increase.

Which of the following responses was identified by R Roosevelt Thomas Jr for handling any diversity issue?

Which of the following is true about an affirmative action?

Which of the following would reduce a mismatch between educational attainment and occupational requirements?

Discrimination occurs when employment decisions about an individual are due to reasons not associated with performance or are not related to the job.

Briefly describe the common barriers to implementing successful diversity programs.

Distinguish between the various layers of diversity, giving at least three examples of each of the layers.

Based on your knowledge of the process model of diversity, what steps would you take as a manager to reduce potential negative effects of diversity? Explain how the steps would reduce potential negative effects of diversity.

Simple work assignments should be provided in order to keep older workers engaged and committed to working.

Women hired under affirmative action programs exhibit higher performance when they believe they are hired due to their competence.

Which of the following is highlighted by the information/decision-making theory?

Work location represents an organizational dimension of diversity.

_____ is an example of an external dimension of diversity.

The term glass ceiling was used to represent a solid roadblock that prevented women from:

According to the ____, the similarity found in homogeneous groups leads to liking and attraction among group members, thereby leading to numerous positive organizational outcomes.

Flexible scheduling and job reassignments are examples of reasonable accommodation.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 2: Managing Diversity: Releasing Every Employees Potential

According to information/decision-making theory, homogeneous groups make better quality decisions than more heterogeneous groups.

Marital status is an example of a(n) _____ dimension of diversity.

Affirmative action is an outgrowth of equal employment opportunity legislation.

As well-educated workers begin to look for jobs commensurate with their qualifications and expectations, absenteeism and turnover likely will increase.

Which of the following responses was identified by R Roosevelt Thomas Jr for handling any diversity issue?

Which of the following is true about an affirmative action?

Which of the following would reduce a mismatch between educational attainment and occupational requirements?

Discrimination occurs when employment decisions about an individual are due to reasons not associated with performance or are not related to the job.

Briefly describe the common barriers to implementing successful diversity programs.

Distinguish between the various layers of diversity, giving at least three examples of each of the layers.

Based on your knowledge of the process model of diversity, what steps would you take as a manager to reduce potential negative effects of diversity? Explain how the steps would reduce potential negative effects of diversity.

Simple work assignments should be provided in order to keep older workers engaged and committed to working.

Women hired under affirmative action programs exhibit higher performance when they believe they are hired due to their competence.

Which of the following is highlighted by the information/decision-making theory?

Work location represents an organizational dimension of diversity.

_____ is an example of an external dimension of diversity.

The term glass ceiling was used to represent a solid roadblock that prevented women from:

According to the ____, the similarity found in homogeneous groups leads to liking and attraction among group members, thereby leading to numerous positive organizational outcomes.

Flexible scheduling and job reassignments are examples of reasonable accommodation.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters