Question 1

Diversity encompasses both differences and similarities.

Accepted Answer

A) True 
 B)False

Question 2

Personality is the central layer of diversity and represents a stable set of characteristics responsible for a person's identity.

Accepted Answer

A) True 
 B)False

Question 3

A(n) _____ is defined as "hypothetical dividing lines that may split a group into subgroups based on one or more attributes."

Accepted Answer

A) glass ceiling 
B) diversity climate 
C) demographic fault line 
D) diverse perspective 
E) labyrinth scheme 
A) glass ceiling 
B) diversity climate 
C) demographic fault line 
D) diverse perspective 
E) labyrinth scheme

Question 4

The phenomenon of glass ceiling resulted in women finding themselves in jobs with more visibility, power, and influence.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following would reduce a mismatch between educational attainment and occupational requirements?

Accepted Answer

A) Spend less money on employee training. 
B) Use phased retirement programs that encourage unskilled employees to work beyond retirement age. 
C) Outsource technical work to other countries with a highly skilled population. 
D) Hire fewer immigrants to fill entry-level positions. 
E) Adopt a system of decentralization in the organization. 
A) Spend less money on employee training. 
B) Use phased retirement programs that encourage unskilled employees to work beyond retirement age. 
C) Outsource technical work to other countries with a highly skilled population. 
D) Hire fewer immigrants to fill entry-level positions. 
E) Adopt a system of decentralization in the organization.

Question 6

The primary reason for managing diversity is to:

Accepted Answer

A) conform to legal requirements. 
B) to correct an imbalance, an injustice, a mistake, or outright discrimination that occurred in the past. 
C) treat everyone morally and ethically. 
D) achieve positive social identity. 
E) to be able to grow and maintain a successful business in an increasingly competitive marketplace. 
A) conform to legal requirements. 
B) to correct an imbalance, an injustice, a mistake, or outright discrimination that occurred in the past. 
C) treat everyone morally and ethically. 
D) achieve positive social identity. 
E) to be able to grow and maintain a successful business in an increasingly competitive marketplace.

Question 7

Diversity climate is a subcomponent of an organization's overall climate.

Accepted Answer

A) True 
 B)False

Question 8

Affirmative action programs often have _____ effects on the job satisfaction of women and minority employees who supposedly benefited from them.

Accepted Answer

A) negative 
B) minimal 
C) positive 
D) beneficial 
E) proactive 
A) negative 
B) minimal 
C) positive 
D) beneficial 
E) proactive

Question 9

Which of the following statements is true about diversity?

Accepted Answer

A) It is synonymous with similarities among different groups of people. 
B) It synonymous with affirmative action. 
C) It represents the multitude of individual differences and similarities that exist among people. 
D) It is an issue of age, race, or gender. 
E) It is an issue of being Catholic, Jewish, Protestant, Muslim, or Buddhist. 
A) It is synonymous with similarities among different groups of people. 
B) It synonymous with affirmative action. 
C) It represents the multitude of individual differences and similarities that exist among people. 
D) It is an issue of age, race, or gender. 
E) It is an issue of being Catholic, Jewish, Protestant, Muslim, or Buddhist.

Question 10

Although affirmative action created tremendous opportunities for women and minorities, it does not foster the type of thinking that is needed to effectively manage diversity.

Accepted Answer

A) True 
 B)False

Question 11

R Roosevelt Thomas Jr's isolation approach maintains the current way of doing things by setting the diverse person off to the side.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is an example of reasonable accommodation of sincerely held religious beliefs?

Accepted Answer

A) Children in the workplace and mandatory child care 
B) Regular 20 hour work weeks 
C) Quotas on promotions 
D) Flexible scheduling 
E) Technical training for all senior executives 
A) Children in the workplace and mandatory child care 
B) Regular 20 hour work weeks 
C) Quotas on promotions 
D) Flexible scheduling 
E) Technical training for all senior executives

Question 13

Internal dimensions of diversity are more likely than external dimensions to be under our control.

Accepted Answer

A) True 
 B)False

Question 14

Mention the initiatives that can help to keep older workers engaged and committed to working.

Accepted Answer

The following seven initiatives can help

Question 15

Fault lines form when work-group members possess varying demographic characteristics.

Accepted Answer

A) True 
 B)False

Question 16

_____ is the feeling that one's cultural rules and norms are superior or more appropriate than the rules and norms of another culture.

Accepted Answer

A) Ethnicity 
B) Ethnography 
C) Ego 
D) Ethnocentrism 
E) Egotism 
A) Ethnicity 
B) Ethnography 
C) Ego 
D) Ethnocentrism 
E) Egotism

Question 17

Educational background represents an internal dimension of diversity.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following proposes that diverse work groups lead to better task relevant processes and decision making?

Accepted Answer

A) Social categorization theory 
B) Workforce demographics 
C) Maslow's hierarchy of needs 
D) Organizational socialization theory 
E) Information/Decision-making theory 
A) Social categorization theory 
B) Workforce demographics 
C) Maslow's hierarchy of needs 
D) Organizational socialization theory 
E) Information/Decision-making theory

Question 19

Diversity can enhance the number of contacts a group or work unit has at its disposal.

Accepted Answer

A) True 
 B)False

Question 20

Millennials account for the largest block of employees in the workforce.

Accepted Answer

A) True 
 B)False

Diversity encompasses both differences and similarities.

Personality is the central layer of diversity and represents a stable set of characteristics responsible for a person's identity.

A(n) _____ is defined as "hypothetical dividing lines that may split a group into subgroups based on one or more attributes."

The phenomenon of glass ceiling resulted in women finding themselves in jobs with more visibility, power, and influence.

Which of the following would reduce a mismatch between educational attainment and occupational requirements?

The primary reason for managing diversity is to:

Diversity climate is a subcomponent of an organization's overall climate.

Affirmative action programs often have _____ effects on the job satisfaction of women and minority employees who supposedly benefited from them.

Which of the following statements is true about diversity?

Although affirmative action created tremendous opportunities for women and minorities, it does not foster the type of thinking that is needed to effectively manage diversity.

R Roosevelt Thomas Jr's isolation approach maintains the current way of doing things by setting the diverse person off to the side.

Which of the following is an example of reasonable accommodation of sincerely held religious beliefs?

Internal dimensions of diversity are more likely than external dimensions to be under our control.

Mention the initiatives that can help to keep older workers engaged and committed to working.

Fault lines form when work-group members possess varying demographic characteristics.

_____ is the feeling that one's cultural rules and norms are superior or more appropriate than the rules and norms of another culture.

Educational background represents an internal dimension of diversity.

Which of the following proposes that diverse work groups lead to better task relevant processes and decision making?

Diversity can enhance the number of contacts a group or work unit has at its disposal.

Millennials account for the largest block of employees in the workforce.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 2: Managing Diversity: Releasing Every Employees Potential

Diversity encompasses both differences and similarities.

Personality is the central layer of diversity and represents a stable set of characteristics responsible for a person's identity.

A(n) _____ is defined as "hypothetical dividing lines that may split a group into subgroups based on one or more attributes."

The phenomenon of glass ceiling resulted in women finding themselves in jobs with more visibility, power, and influence.

Which of the following would reduce a mismatch between educational attainment and occupational requirements?

The primary reason for managing diversity is to:

Diversity climate is a subcomponent of an organization's overall climate.

Affirmative action programs often have _____ effects on the job satisfaction of women and minority employees who supposedly benefited from them.

Which of the following statements is true about diversity?

Although affirmative action created tremendous opportunities for women and minorities, it does not foster the type of thinking that is needed to effectively manage diversity.

R Roosevelt Thomas Jr's isolation approach maintains the current way of doing things by setting the diverse person off to the side.

Which of the following is an example of reasonable accommodation of sincerely held religious beliefs?

Internal dimensions of diversity are more likely than external dimensions to be under our control.

Mention the initiatives that can help to keep older workers engaged and committed to working.

Fault lines form when work-group members possess varying demographic characteristics.

_____ is the feeling that one's cultural rules and norms are superior or more appropriate than the rules and norms of another culture.

Educational background represents an internal dimension of diversity.

Which of the following proposes that diverse work groups lead to better task relevant processes and decision making?

Diversity can enhance the number of contacts a group or work unit has at its disposal.

Millennials account for the largest block of employees in the workforce.

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters