Question 1

Historically, spans of control of _____ were considered best.

Accepted Answer

A) 25 to 30 
B) 30 to 35 
C) 7 to 10 
D) 15 to 20 
E) 20 to 25 
A) 25 to 30 
B) 30 to 35 
C) 7 to 10 
D) 15 to 20 
E) 20 to 25

Question 2

Barry is a manager in a cell phone manufacturing company. He assumed that the recent growth of profit was due to his excellent planning, without considering the fact there was marked reduction in the inflation rate. This is an example of a:

Accepted Answer

A) reverse halo effect. 
B) self-serving bias. 
C) contrast bias. 
D) generalization effect. 
E) halo effect. 
A) reverse halo effect. 
B) self-serving bias. 
C) contrast bias. 
D) generalization effect. 
E) halo effect.

Question 3

Mechanized organizations have:

Accepted Answer

A) lenient rules. 
B) bottom-up communication. 
C) broadly defined tasks. 
D) centralized decision making. 
E) flexible networks. 
A) lenient rules. 
B) bottom-up communication. 
C) broadly defined tasks. 
D) centralized decision making. 
E) flexible networks.

Question 4

An organization chart is:

Accepted Answer

A) a method in which new members of an organization are integrated into the organizational culture. 
B) the illustration of how an organization mobilizes and sustains the process of change required to execute strategy. 
C) a graphic representation of formal authority and division of labor relationships. 
D) the diagram depicting the alignment of structure, process, and talent with the strategy of the business. 
E) a map of a company's functions and the ways people organize themselves to help managers see competitive opportunities. 
A) a method in which new members of an organization are integrated into the organizational culture. 
B) the illustration of how an organization mobilizes and sustains the process of change required to execute strategy. 
C) a graphic representation of formal authority and division of labor relationships. 
D) the diagram depicting the alignment of structure, process, and talent with the strategy of the business. 
E) a map of a company's functions and the ways people organize themselves to help managers see competitive opportunities.

Question 5

Wider spans of control complement the trend toward greater worker autonomy.

Accepted Answer

A) True 
 B)False

Question 6

Employees in a matrix structure report to two managers: one in charge of the function they perform and the other in charge of the project they are working on. This is a violation of the principle of:

Accepted Answer

A) absorptive capacity. 
B) cognitive complexity. 
C) locus of control. 
D) unity of command. 
E) span of control. 
A) absorptive capacity. 
B) cognitive complexity. 
C) locus of control. 
D) unity of command. 
E) span of control.

Question 7

An organization embodies coordination of effort, a common goal, division of labor, and hierarchy of authority.

Accepted Answer

A) True 
 B)False

Question 8

Learning organizations strive to:

Accepted Answer

A) increase structural barriers. 
B) increase process barriers. 
C) increase interpersonal barriers. 
D) decrease information sharing. 
E) learn from successes and failures. 
A) increase structural barriers. 
B) increase process barriers. 
C) increase interpersonal barriers. 
D) decrease information sharing. 
E) learn from successes and failures.

Question 9

Which of the following is NOT a characteristic of virtual organizations?

Accepted Answer

A) Managers must be able to lead and motivate people in separate locations. 
B) Members of virtual organizations send e-mail and voicemail messages. 
C) Members of virtual organizations rely heavily on face-to-face meetings. 
D) It is valuable for organizations that want to grow through partnerships. 
E) Virtual organizations demand flexibility. 
A) Managers must be able to lead and motivate people in separate locations. 
B) Members of virtual organizations send e-mail and voicemail messages. 
C) Members of virtual organizations rely heavily on face-to-face meetings. 
D) It is valuable for organizations that want to grow through partnerships. 
E) Virtual organizations demand flexibility.

Question 10

Organic organizations have:

Accepted Answer

A) rigid networks. 
B) inelastic bureaucracies. 
C) strict rules. 
D) narrowly defined tasks. 
E) decentralized decision making. 
A) rigid networks. 
B) inelastic bureaucracies. 
C) strict rules. 
D) narrowly defined tasks. 
E) decentralized decision making.

Question 11

The four basic dimensions of organizational structure are hierarchy of authority, division of labor, spans of control, and line and staff positions.

Accepted Answer

A) True 
 B)False

Question 12

Davis, Inc., has not been able to bring any changes to its existing products for a very long time. For the last two years, it has not launched a single new product. It has also been facing constant complaints from customers. Recently, it has been sued for violating local noise regulations. Which of the following generic organizational effectiveness criteria is a cause of concern for Davis Inc.?

Accepted Answer

A) Internal processes 
B) External processes 
C) Strategic Constituencies Satisfaction 
D) Resource acquisition 
E) Goal accomplishment 
A) Internal processes 
B) External processes 
C) Strategic Constituencies Satisfaction 
D) Resource acquisition 
E) Goal accomplishment

Question 13

A major pharmaceutical firm is developing a new medical drug for the market. Stockholders are pressing for an early release date, as the drug is expected to generate significant profits. Unions representing production workers are pressing for wage increases, which would reduce the resources available for development and marketing, thus delaying the release date. Consumer activists are pressing for increased testing which would both increase costs and delay the release date. Which organizational effectiveness criterion is most applicable in this situation?

Accepted Answer

A) Resource allocation 
B) Internal processes 
C) External processes 
D) Goal accomplishment 
E) Strategic constituencies satisfaction 
A) Resource allocation 
B) Internal processes 
C) External processes 
D) Goal accomplishment 
E) Strategic constituencies satisfaction

Question 14

As the organizations become more mechanistic, the intrinsic motivation of their members decreases.

Accepted Answer

A) True 
 B)False

Question 15

Horizontal designs generally improve coordination and communication in organizations.

Accepted Answer

A) True 
 B)False

Question 16

A functional structure groups together activities related to outputs.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true of divisional structures?

Accepted Answer

A) They make it difficult for an organization to move faster if a new customer need arises. 
B) They seldom help organizations to make a move when a competitor introduces an important product. 
C) Managers find it difficult to make decisions that affect several functions in order to serve customer needs. 
D) They sometimes focus on their own customer groups or products to the exclusion of the company's overall mission. 
E) Duplicating functions in each division rarely adds to costs, so this structure is completely inexpensive for organizations. 
A) They make it difficult for an organization to move faster if a new customer need arises. 
B) They seldom help organizations to make a move when a competitor introduces an important product. 
C) Managers find it difficult to make decisions that affect several functions in order to serve customer needs. 
D) They sometimes focus on their own customer groups or products to the exclusion of the company's overall mission. 
E) Duplicating functions in each division rarely adds to costs, so this structure is completely inexpensive for organizations.

Question 18

Brown's Corp. set a number of objectives for the quarter, including increasing productivity by 10 percent and reducing turnover by 20 percent. As a whole, the organization accomplished both these objectives. Brown's Corp. is successful according to which organizational effectiveness criterion?

Accepted Answer

A) Resource allocation 
B) Internal processes 
C) External processes 
D) Goal accomplishment 
E) Strategic constituencies satisfaction 
A) Resource allocation 
B) Internal processes 
C) External processes 
D) Goal accomplishment 
E) Strategic constituencies satisfaction

Question 19

The goal accomplishment criterion relates to outputs while the resource acquisition criterion relates to inputs.

Accepted Answer

A) True 
 B)False

Question 20

The starting point of organizational innovation is represented by the:

Accepted Answer

A) nutrients of innovation. 
B) growth of innovation. 
C) maturity of innovation. 
D) seeds of innovation. 
E) challenges of innovation. 
A) nutrients of innovation. 
B) growth of innovation. 
C) maturity of innovation. 
D) seeds of innovation. 
E) challenges of innovation.

Historically, spans of control of _____ were considered best.

Barry is a manager in a cell phone manufacturing company. He assumed that the recent growth of profit was due to his excellent planning, without considering the fact there was marked reduction in the inflation rate. This is an example of a:

Mechanized organizations have:

An organization chart is:

Wider spans of control complement the trend toward greater worker autonomy.

Employees in a matrix structure report to two managers: one in charge of the function they perform and the other in charge of the project they are working on. This is a violation of the principle of:

An organization embodies coordination of effort, a common goal, division of labor, and hierarchy of authority.

Learning organizations strive to:

Which of the following is NOT a characteristic of virtual organizations?

Organic organizations have:

The four basic dimensions of organizational structure are hierarchy of authority, division of labor, spans of control, and line and staff positions.

As the organizations become more mechanistic, the intrinsic motivation of their members decreases.

Horizontal designs generally improve coordination and communication in organizations.

A functional structure groups together activities related to outputs.

Which of the following is true of divisional structures?

Brown's Corp. set a number of objectives for the quarter, including increasing productivity by 10 percent and reducing turnover by 20 percent. As a whole, the organization accomplished both these objectives. Brown's Corp. is successful according to which organizational effectiveness criterion?

The goal accomplishment criterion relates to outputs while the resource acquisition criterion relates to inputs.

The starting point of organizational innovation is represented by the:

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Managing Change and Stress

Filters

Exam 17: Organizational Design, Effectiveness, and Innovation

Historically, spans of control of _____ were considered best.

Barry is a manager in a cell phone manufacturing company. He assumed that the recent growth of profit was due to his excellent planning, without considering the fact there was marked reduction in the inflation rate. This is an example of a:

Mechanized organizations have:

An organization chart is:

Wider spans of control complement the trend toward greater worker autonomy.

Employees in a matrix structure report to two managers: one in charge of the function they perform and the other in charge of the project they are working on. This is a violation of the principle of:

An organization embodies coordination of effort, a common goal, division of labor, and hierarchy of authority.

Learning organizations strive to:

Which of the following is NOT a characteristic of virtual organizations?

Organic organizations have:

The four basic dimensions of organizational structure are hierarchy of authority, division of labor, spans of control, and line and staff positions.

As the organizations become more mechanistic, the intrinsic motivation of their members decreases.

Horizontal designs generally improve coordination and communication in organizations.

A functional structure groups together activities related to outputs.

Which of the following is true of divisional structures?

Brown's Corp. set a number of objectives for the quarter, including increasing productivity by 10 percent and reducing turnover by 20 percent. As a whole, the organization accomplished both these objectives. Brown's Corp. is successful according to which organizational effectiveness criterion?

The goal accomplishment criterion relates to outputs while the resource acquisition criterion relates to inputs.

The starting point of organizational innovation is represented by the:

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Managing Change and Stress

Filters