Exam 1: The Management Process Today

During which managerial task does a manager articulate a clear organizational vision for the organization's members to accomplish?

The ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors is known as its ________.

The creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper is ________ management.

Restructuring involves contracting with another company in a low-cost country abroad to have it perform a work activity the organization previously performed itself.

An organization's resources include assets such as ________.

Contracting with another company, usually in a low-cost country abroad, to have it perform a work activity the organization previously performed itself is known as ________.

High efficiency/high effectiveness situations result in the production of a ________.

Low efficiency/high effectiveness situations arise when managers choose ________.

Which of the following is a responsibility of leadership?

Explain effectiveness. When is an organization said to be effective?

The process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals is known as ________.

The company for which Margaret works has announced that due to declining global sales, it will lay off 12 percent of its labor force. This is an example of ________.

Which of the following is an accurate definition of a self-managed team?

The ability to analyze and diagnose a situation and to distinguish between cause and effect demonstrates a manager's ________ skills.

Which of the following is true of middle managers?

Which of the following refers to a cluster of decisions concerning what organizational goals to pursue, what actions to take, and how to use resources to achieve these goals?

Define competitive advantage. What are its four building blocks?

In contrast to middle managers, top managers are responsible for the performance of specific departments.

Which of the following describes organizational performance that results in a low-quality product that customers do not want?

A measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals is ________.