Exam 7: Designing Organizational Structure

Explain briefly the two factors that make technology routine or complicated, according to Charles Perrow.

At Cosmeto & Co., Pat is assigned to a team to develop a new kind of shampoo. He reports to both the marketing manager and the personal care product manager. The organization is pursuing a ________ organizational structure.

CoreSol Ltd. gives one manager in each of three departments (marketing, engineering, and production) the responsibility of coordinating with each other to brainstorm new product ideas. The department managers can increase coordination by establishing ________.

The extent to which a job requires the worker to use a wide range of knowledge and abilities is known as ________.

Identify the four factors that are important determinants of an organizational structure.

In which mechanism do senior managers provide members of a cross-functional team with relevant information from other teams and divisions?

The extent to which a job gives the worker direct and clear information about how well the worker is performing the job is known as ________.

The kitchen workers at Joe's Coffee Shop and Bakery report directly to Sue, the kitchen manager. Sue is a ________ manager.

An organizational structure becomes taller when it ________.

According to the job characteristics model, list and define the characteristics that determine how motivating the job is. G. R. Oldham, every job has five characteristics that determine how motivating the job is. They are as follows: • Skill variety: The extent to which a job requires that an employee use a wide range of different skills, abilities, or knowledge

Team members in a market structure are known as two-boss employees.

The greater the level of uncertainty in the organization's environment, the ________.

The degree to which a job design gives a worker the freedom to schedule his/her tasks and to decide how to carry them out is known as the task identity.

Describe the matrix structure and the concept of the "two-boss employees."

The degree to which a manager feels that his/her job is "meaningful" because of the way in which the job affects other people is known as ________.

According to ________ theory, managers should choose a structure that fits the circumstances affecting their organization the most.

When managers organize divisions according to the types of customer to whom they market their products, they are focusing on a product structure.

The nature of an organization's human resources is an important determinant of the organization's structure.

The number of subordinates who report directly to a manager is known as the manager's ________.

The "chain of command" of an organization is the hierarchy of authority for that organization.