Question 1

Best practice for virtual teams suggests that face to face time and team-building exercises should be used _______________ to facilitate the development of trust.

Accepted Answer

A)  during the initial periods of team formation 
B)  every meeting 
C)  after teams have solidified 
D)  as conflicts arise 
A)  during the initial periods of team formation 
B)  every meeting 
C)  after teams have solidified 
D)  as conflicts arise

Question 2

The concept of quality of work life (QWL)is widely used to refer to a philosophy of management that does all of the following except:

Accepted Answer

A)  Streamlines and standardizes the job 
B)  Enhances the dignity of all workers 
C)  Introduces changes in an organization's culture 
D)  Improves the physical and emotional well-being of employees 
A)  Streamlines and standardizes the job 
B)  Enhances the dignity of all workers 
C)  Introduces changes in an organization's culture 
D)  Improves the physical and emotional well-being of employees

Question 3

In a __________ arrangement,employees can determine,within some limits,when they work.

Accepted Answer

A)  flex-time 
B)  telecommuting 
C)  compressed work week 
D)  job sharing 
A)  flex-time 
B)  telecommuting 
C)  compressed work week 
D)  job sharing

Question 4

A management initiative is increasing the number of tasks jobholders perform.Management is increasing _________.

Accepted Answer

A)  job range 
B)  job depth 
C)  task diversity 
D)  task range 
A)  job range 
B)  job depth 
C)  task diversity 
D)  task range

Question 5

It's generally held that extrinsic rewards reinforce intrinsic rewards in a positive direction when the individual can attribute the source of the extrinsic reward to her own efforts.

Accepted Answer

A) True 
 B)False

Question 6

Increasing task variety should,according to recent studies,do all of the following except:

Accepted Answer

A)  Increase employee satisfaction 
B)  Increase mental overload 
C)  Decrease the number of errors due to fatigue 
D)  Reduce the number of on-the-job injuries 
A)  Increase employee satisfaction 
B)  Increase mental overload 
C)  Decrease the number of errors due to fatigue 
D)  Reduce the number of on-the-job injuries

Question 7

Contrast job redesign and job design.

Accepted Answer

In contrast to job redesign,job design r

Question 8

Job designs specify all of the following job characteristics except:

Accepted Answer

A)  Range 
B)  Depth 
C)  Relationships 
D)  Specific duties 
A)  Range 
B)  Depth 
C)  Relationships 
D)  Specific duties

Question 9

How do Six Sigma and TQM relate to each other?

Accepted Answer

Total quality management (TQM)refers to

Question 10

Job designs describe the objective characteristics of jobs.

Accepted Answer

A) True 
 B)False

Question 11

Employees sharing similar _______________ should report similar job characteristics.

Accepted Answer

A)  perceptions 
B)  job designs 
C)  social settings 
D)  All of the above. 
A)  perceptions 
B)  job designs 
C)  social settings 
D)  All of the above.

Question 12

Highly specialized jobs are those having all of the following except:

Accepted Answer

A)  Few tasks to accomplish 
B)  Job-specific rules 
C)  Job-specific procedures 
D)  Discretion over means and ends 
A)  Few tasks to accomplish 
B)  Job-specific rules 
C)  Job-specific procedures 
D)  Discretion over means and ends

Question 13

Job specialization is generally associated with _______________.

Accepted Answer

A)  a low range and significant depth 
B)  a moderate amount of range and depth 
C)  a low depth and generally low range 
D)  None of the above, as there is no specific relationship between the constructs. 
A)  a low range and significant depth 
B)  a moderate amount of range and depth 
C)  a low depth and generally low range 
D)  None of the above, as there is no specific relationship between the constructs.

Question 14

Self-managed teams (SMT)represent a job enrichment approach at the group level.

Accepted Answer

A) True 
 B)False

Question 15

Job enlargement is a necessary precondition for job enrichment.

Accepted Answer

A) True 
 B)False

Question 16

Employees who lack either the need strength or the ability to perform designed jobs may experience a number of negative physiological symptoms or behaviors.Name four of them.

Accepted Answer

Any four of the following: 
(1)stress (2

Question 17

All of the following are considered extrinsic outcomes of a job except:

Accepted Answer

A)  Pay 
B)  Co-workers 
C)  Feeling challenged 
D)  Working conditions 
A)  Pay 
B)  Co-workers 
C)  Feeling challenged 
D)  Working conditions

Question 18

Individuals who work in __________ departments experience feelings of dissatisfaction and stress more intensely than those in ________,functional departments.

Accepted Answer

A)  heterogeneous, homogeneous 
B)  homogeneous, heterogeneous 
C)  heterogeneous, heterogenic 
D)  heterogenic, hologynic 
A)  heterogeneous, homogeneous 
B)  homogeneous, heterogeneous 
C)  heterogeneous, heterogenic 
D)  heterogenic, hologynic

Question 19

Job design attempts to ______________.

Accepted Answer

A)  identify the most important needs of employers and organization 
B)  remove employees in the workplace that frustrate the needs of the organization and employees 
C)  match applicants to positions 
D)  All of the choices are correct. 
A)  identify the most important needs of employers and organization 
B)  remove employees in the workplace that frustrate the needs of the organization and employees 
C)  match applicants to positions 
D)  All of the choices are correct.

Question 20

Name three positive things that a job can provide for an individual.

Accepted Answer

Per the text,any three of the

Best practice for virtual teams suggests that face to face time and team-building exercises should be used _______________ to facilitate the development of trust.

The concept of quality of work life (QWL)is widely used to refer to a philosophy of management that does all of the following except:

In a __________ arrangement,employees can determine,within some limits,when they work.

A management initiative is increasing the number of tasks jobholders perform.Management is increasing _________.

It's generally held that extrinsic rewards reinforce intrinsic rewards in a positive direction when the individual can attribute the source of the extrinsic reward to her own efforts.

Increasing task variety should,according to recent studies,do all of the following except:

Contrast job redesign and job design.

Job designs specify all of the following job characteristics except:

How do Six Sigma and TQM relate to each other?

Job designs describe the objective characteristics of jobs.

Employees sharing similar _______________ should report similar job characteristics.

Highly specialized jobs are those having all of the following except:

Job specialization is generally associated with _______________.

Self-managed teams (SMT)represent a job enrichment approach at the group level.

Job enlargement is a necessary precondition for job enrichment.

Employees who lack either the need strength or the ability to perform designed jobs may experience a number of negative physiological symptoms or behaviors.Name four of them.

All of the following are considered extrinsic outcomes of a job except:

Individuals who work in __ departments experience feelings of dissatisfaction and stress more intensely than those in ,functional departments.

Job design attempts to ______________.

Name three positive things that a job can provide for an individual.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 6: Job Design and Performance

Best practice for virtual teams suggests that face to face time and team-building exercises should be used _______________ to facilitate the development of trust.

The concept of quality of work life (QWL)is widely used to refer to a philosophy of management that does all of the following except:

In a __________ arrangement,employees can determine,within some limits,when they work.

A management initiative is increasing the number of tasks jobholders perform.Management is increasing _________.

It's generally held that extrinsic rewards reinforce intrinsic rewards in a positive direction when the individual can attribute the source of the extrinsic reward to her own efforts.

Increasing task variety should,according to recent studies,do all of the following except:

Contrast job redesign and job design.

Job designs specify all of the following job characteristics except:

How do Six Sigma and TQM relate to each other?

Job designs describe the objective characteristics of jobs.

Employees sharing similar _______________ should report similar job characteristics.

Highly specialized jobs are those having all of the following except:

Job specialization is generally associated with _______________.

Self-managed teams (SMT)represent a job enrichment approach at the group level.

Job enlargement is a necessary precondition for job enrichment.

Employees who lack either the need strength or the ability to perform designed jobs may experience a number of negative physiological symptoms or behaviors.Name four of them.

All of the following are considered extrinsic outcomes of a job except:

Individuals who work in __________ departments experience feelings of dissatisfaction and stress more intensely than those in ________,functional departments.

Job design attempts to ______________.

Name three positive things that a job can provide for an individual.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Individuals who work in __ departments experience feelings of dissatisfaction and stress more intensely than those in ,functional departments.