Question 1

Performing a job can sometimes result in health problems for the worker.

Accepted Answer

A) True 
 B)False

Question 2

Managers can't understand the causes of job performance without considering workers' individual differences.Name two of those differences.

Accepted Answer

Per the text,any two of the fo

Question 3

What actions would you suggest to management in order to facilitate greater opportunities for employee discretion?

Accepted Answer

Managers can provide employees with grea

Question 4

The relationship between performance and task variety is likely to be linear.

Accepted Answer

A) True 
 B)False

Question 5

Job __________ has been defined as the feelings beliefs and attitudes that employees have regarding their jobs.

Accepted Answer

A)  satisfaction 
B)  depth 
C)  joy 
D)  EQ 
A)  satisfaction 
B)  depth 
C)  joy 
D)  EQ

Question 6

Identify five steps that management can take to increase the core dimensions of a job,which will,in turn,increase task variety,identity,and significance.

Accepted Answer

(1)Combining task elements.
(2

Question 7

The impetus for designing job depth was provided by _____________ theory of motivation.

Accepted Answer

A)  Vroom's 
B)  Locke's 
C)  Maslow's hierarchy 
D)  Herzberg's two-factor 
A)  Vroom's 
B)  Locke's 
C)  Maslow's hierarchy 
D)  Herzberg's two-factor

Question 8

Job design describes the _________ characteristics of jobs.

Accepted Answer

A)  perceived 
B)  objective 
C)  true 
D)  All of the above 
A)  perceived 
B)  objective 
C)  true 
D)  All of the above

Question 9

The pioneering effort to measure perceived job content through employee responses to a questionnaire resulted in the identification of __________ characteristics.

Accepted Answer

A)  two 
B)  three 
C)  five 
D)  six 
A)  two 
B)  three 
C)  five 
D)  six

Question 10

Employees with a strong need for _______________ will respond more positively to job redesign efforts than those with relatively weak growth needs.

Accepted Answer

A)  accomplishment 
B)  learning 
C)  challenge 
D)  All of the choices are correct. 
A)  accomplishment 
B)  learning 
C)  challenge 
D)  All of the choices are correct.

Question 11

If employees are amenable to job enlargement and have the requisite ability,then job enlargement should _______________.

Accepted Answer

A)  increase product quality 
B)  decrease absenteeism 
C)  decrease turnover 
D)  All of the choices are correct. 
A)  increase product quality 
B)  decrease absenteeism 
C)  decrease turnover 
D)  All of the choices are correct.

Question 12

Six sigma is a quality standard that specifies a goal of no more than _____ defects per million opportunities.

Accepted Answer

A)  1 
B)  3.4 
C)  7.3 
D)  10 
A)  1 
B)  3.4 
C)  7.3 
D)  10

Question 13

An employee with the same job title who's at the same organizational level as another employee may possess __________ job depth because of personal influence.

Accepted Answer

A)  more 
B)  less 
C)  the same amount of 
D)  All of the above 
A)  more 
B)  less 
C)  the same amount of 
D)  All of the above

Question 14

________________ is a process in which best practices are monitored and adopted.

Accepted Answer

A)  Six sigma 
B)  Benchmarking 
C)  TQA 
D)  Cloning 
A)  Six sigma 
B)  Benchmarking 
C)  TQA 
D)  Cloning

Question 15

Discuss how sociotechnical design and total quality management have been reported in the literature.

Accepted Answer

Numerous applications of sociotechnical

Question 16

What is the basis sociotechnical theory?

Accepted Answer

Sociotechnical theory focuses

Question 17

A pioneering Walker and Guest study found that many workers were dissatisfied with their highly specialized jobs.In particular,they disliked:

Accepted Answer

A)  Mechanical pacing 
B)  Repetitiveness of operations 
C)  A lack of a sense of accomplishment 
D)  All of the choices are correct. 
A)  Mechanical pacing 
B)  Repetitiveness of operations 
C)  A lack of a sense of accomplishment 
D)  All of the choices are correct.

Question 18

Employees with relatively weak higher-order needs are more concerned with performing a variety of tasks than are employees with relatively strong growth needs.

Accepted Answer

A) True 
 B)False

Question 19

Describe the primary differences between and relative advantages of job enlargement and job enrichment.

Accepted Answer

The difference between job enlargement a

Question 20

Without the opportunity to communicate,people will be unable to establish cohesive work groups.

Accepted Answer

A) True 
 B)False

Performing a job can sometimes result in health problems for the worker.

Managers can't understand the causes of job performance without considering workers' individual differences.Name two of those differences.

What actions would you suggest to management in order to facilitate greater opportunities for employee discretion?

The relationship between performance and task variety is likely to be linear.

Job __________ has been defined as the feelings beliefs and attitudes that employees have regarding their jobs.

Identify five steps that management can take to increase the core dimensions of a job,which will,in turn,increase task variety,identity,and significance.

The impetus for designing job depth was provided by _____________ theory of motivation.

Job design describes the _________ characteristics of jobs.

The pioneering effort to measure perceived job content through employee responses to a questionnaire resulted in the identification of __________ characteristics.

Employees with a strong need for _______________ will respond more positively to job redesign efforts than those with relatively weak growth needs.

If employees are amenable to job enlargement and have the requisite ability,then job enlargement should _______________.

Six sigma is a quality standard that specifies a goal of no more than _____ defects per million opportunities.

An employee with the same job title who's at the same organizational level as another employee may possess __________ job depth because of personal influence.

________________ is a process in which best practices are monitored and adopted.

Discuss how sociotechnical design and total quality management have been reported in the literature.

What is the basis sociotechnical theory?

A pioneering Walker and Guest study found that many workers were dissatisfied with their highly specialized jobs.In particular,they disliked:

Employees with relatively weak higher-order needs are more concerned with performing a variety of tasks than are employees with relatively strong growth needs.

Describe the primary differences between and relative advantages of job enlargement and job enrichment.

Without the opportunity to communicate,people will be unable to establish cohesive work groups.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 6: Job Design and Performance

Performing a job can sometimes result in health problems for the worker.

Managers can't understand the causes of job performance without considering workers' individual differences.Name two of those differences.

What actions would you suggest to management in order to facilitate greater opportunities for employee discretion?

The relationship between performance and task variety is likely to be linear.

Job __________ has been defined as the feelings beliefs and attitudes that employees have regarding their jobs.

Identify five steps that management can take to increase the core dimensions of a job,which will,in turn,increase task variety,identity,and significance.

The impetus for designing job depth was provided by _____________ theory of motivation.

Job design describes the _________ characteristics of jobs.

The pioneering effort to measure perceived job content through employee responses to a questionnaire resulted in the identification of __________ characteristics.

Employees with a strong need for _______________ will respond more positively to job redesign efforts than those with relatively weak growth needs.

If employees are amenable to job enlargement and have the requisite ability,then job enlargement should _______________.

Six sigma is a quality standard that specifies a goal of no more than _____ defects per million opportunities.

An employee with the same job title who's at the same organizational level as another employee may possess __________ job depth because of personal influence.

________________ is a process in which best practices are monitored and adopted.

Discuss how sociotechnical design and total quality management have been reported in the literature.

What is the basis sociotechnical theory?

A pioneering Walker and Guest study found that many workers were dissatisfied with their highly specialized jobs.In particular,they disliked:

Employees with relatively weak higher-order needs are more concerned with performing a variety of tasks than are employees with relatively strong growth needs.

Describe the primary differences between and relative advantages of job enlargement and job enrichment.

Without the opportunity to communicate,people will be unable to establish cohesive work groups.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters