Question 1

All of the following are typically thought of as "objective" measures except:

Accepted Answer

A)  Output 
B)  Tardiness 
C)  Turnover 
D)  Job satisfaction 
A)  Output 
B)  Tardiness 
C)  Turnover 
D)  Job satisfaction

Question 2

If employees are able to carry out enriched jobs and managers are willing to delegate authority,performance gains can be expected.This positive outcome is the result of all of the following except:

Accepted Answer

A)  Employees' increased expectations that efforts lead to performance 
B)  Employees' increased expectations that jobs will be further enriched 
C)  Employees' increased expectations that performance lead in rewards 
D)  Employees' expectations that the achieved rewards will lead to satisfied needs 
A)  Employees' increased expectations that efforts lead to performance 
B)  Employees' increased expectations that jobs will be further enriched 
C)  Employees' increased expectations that performance lead in rewards 
D)  Employees' expectations that the achieved rewards will lead to satisfied needs

Question 3

Higher-level needs regain importance when the economy moves through periods of recession and high inflation.

Accepted Answer

A) True 
 B)False

Question 4

Job enrichment and job enlargement are competing strategies.

Accepted Answer

A) True 
 B)False

Question 5

RTAI is an acronym for _____________.

Accepted Answer

A)  Requisite Task Attribute Index 
B)  Revised Task Attribute Index 
C)  Revised Task and Authority Index 
D)  Relationship Task and Authority Index 
A)  Requisite Task Attribute Index 
B)  Revised Task Attribute Index 
C)  Revised Task and Authority Index 
D)  Relationship Task and Authority Index

Question 6

A position with a wider ______________ means it has more direct reports.

Accepted Answer

A)  job depth 
B)  job span 
C)  span of control 
D)  control depth 
A)  job depth 
B)  job span 
C)  span of control 
D)  control depth

Question 7

What are intrinsic job outcomes?

Accepted Answer

In a general sense,an intrinsic outcome

Question 8

Is the level of a person's job depth simply the result of the authority delegated to that person's position?

Accepted Answer

In many instances,job depth relates to p

Question 9

Research studies have pointed out,how one perceives a job is _______ affected by what other people say about it.

Accepted Answer

A)  generally not 
B)  weakly 
C)  inversely 
D)  greatly 
A)  generally not 
B)  weakly 
C)  inversely 
D)  greatly

Question 10

What is meant by the terms job range and depth?

Accepted Answer

Job range refers to the number

Question 11

Total quality management (TQM)refers to a(n)_______________ that is dedicated to continuous improvement and the production of high-quality products and services,ultimately resulting in higher levels of customer satisfaction.

Accepted Answer

A)  organizational culture 
B)  job design 
C)  job philosophy 
D)  organized ethos 
A)  organizational culture 
B)  job design 
C)  job philosophy 
D)  organized ethos

Question 12

The term "job redesign" specifically refers to any instance in which management specifies the duties and responsibilities of a job.

Accepted Answer

A) True 
 B)False

Question 13

Product,territory,and customer departments are comprised of jobs that are quite similar (homogenous).

Accepted Answer

A) True 
 B)False

Question 14

Why is job design sometimes resisted by labor unions?

Accepted Answer

Labor unions sometimes resist

Question 15

Management attempts to do two things when designing a job.What are they?

Accepted Answer

First,to identify the most imp

Question 16

There are ____________ precise equations that managers can use to decide job range and depth.

Accepted Answer

A)  multiple 
B)  specific 
C)  no 
D)  three 
A)  multiple 
B)  specific 
C)  no 
D)  three

Question 17

Jobs can provide intrinsic or extrinsic outcomes,but not both.

Accepted Answer

A) True 
 B)False

Question 18

When switching from a traditional hierarchy structure to work teams,two notable barriers are resistance and _______________.

Accepted Answer

A)  misunderstanding 
B)  distrust 
C)  increased personnel needs 
D)  insufficient communication 
A)  misunderstanding 
B)  distrust 
C)  increased personnel needs 
D)  insufficient communication

Question 19

Managers of General Electric,Ford,and Deloitte Services LP all utilized different forms of the _______________ strategy.

Accepted Answer

A)  job enlargement 
B)  job rotation 
C)  job redesign 
D)  job enhancement 
A)  job enlargement 
B)  job rotation 
C)  job redesign 
D)  job enhancement

Question 20

Describe the RTAI and its uses.

Accepted Answer

The pioneering effort to measure perceiv

All of the following are typically thought of as "objective" measures except:

If employees are able to carry out enriched jobs and managers are willing to delegate authority,performance gains can be expected.This positive outcome is the result of all of the following except:

Higher-level needs regain importance when the economy moves through periods of recession and high inflation.

Job enrichment and job enlargement are competing strategies.

RTAI is an acronym for _____________.

A position with a wider ______________ means it has more direct reports.

What are intrinsic job outcomes?

Is the level of a person's job depth simply the result of the authority delegated to that person's position?

Research studies have pointed out,how one perceives a job is _______ affected by what other people say about it.

What is meant by the terms job range and depth?

Total quality management (TQM)refers to a(n)_______________ that is dedicated to continuous improvement and the production of high-quality products and services,ultimately resulting in higher levels of customer satisfaction.

The term "job redesign" specifically refers to any instance in which management specifies the duties and responsibilities of a job.

Product,territory,and customer departments are comprised of jobs that are quite similar (homogenous).

Why is job design sometimes resisted by labor unions?

Management attempts to do two things when designing a job.What are they?

There are ____________ precise equations that managers can use to decide job range and depth.

Jobs can provide intrinsic or extrinsic outcomes,but not both.

When switching from a traditional hierarchy structure to work teams,two notable barriers are resistance and _______________.

Managers of General Electric,Ford,and Deloitte Services LP all utilized different forms of the _______________ strategy.

Describe the RTAI and its uses.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 6: Job Design and Performance

All of the following are typically thought of as "objective" measures except:

If employees are able to carry out enriched jobs and managers are willing to delegate authority,performance gains can be expected.This positive outcome is the result of all of the following except:

Higher-level needs regain importance when the economy moves through periods of recession and high inflation.

Job enrichment and job enlargement are competing strategies.

RTAI is an acronym for _____________.

A position with a wider ______________ means it has more direct reports.

What are intrinsic job outcomes?

Is the level of a person's job depth simply the result of the authority delegated to that person's position?

Research studies have pointed out,how one perceives a job is _______ affected by what other people say about it.

What is meant by the terms job range and depth?

Total quality management (TQM)refers to a(n)_______________ that is dedicated to continuous improvement and the production of high-quality products and services,ultimately resulting in higher levels of customer satisfaction.

The term "job redesign" specifically refers to any instance in which management specifies the duties and responsibilities of a job.

Product,territory,and customer departments are comprised of jobs that are quite similar (homogenous).

Why is job design sometimes resisted by labor unions?

Management attempts to do two things when designing a job.What are they?

There are ____________ precise equations that managers can use to decide job range and depth.

Jobs can provide intrinsic or extrinsic outcomes,but not both.

When switching from a traditional hierarchy structure to work teams,two notable barriers are resistance and _______________.

Managers of General Electric,Ford,and Deloitte Services LP all utilized different forms of the _______________ strategy.

Describe the RTAI and its uses.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters