Question 1

What are the six phases of the generic product development process?

Accepted Answer

Phase 0:Planning
Phase 1:Conce

Question 2

The aim of Quality Function Deployment (QFD)is:

Accepted Answer

A) To facilitate "House of Quality" analysis 
B) To provide Value Analysis/Value Engineering input 
C) To integrate Design for Manufacturing and Assembly (DFM
A)  
D) To facilitate better cooperation between business functions 
E) To lower costs and improve customer satisfaction 
A) To facilitate "House of Quality" analysis 
B) To provide Value Analysis/Value Engineering input 
C) To integrate Design for Manufacturing and Assembly (DFM
A)  
D) To facilitate better cooperation between business functions 
E) To lower costs and improve customer satisfaction

Question 3

Which of the following are not typical phases of product development?

Accepted Answer

A) Concept development 
B) Value engineering 
C) System-level design 
D) Testing and refinement 
E) Production/Ramp-Up 
A) Concept development 
B) Value engineering 
C) System-level design 
D) Testing and refinement 
E) Production/Ramp-Up

Question 4

Advocates of financial modeling of product design projects argue that:

Accepted Answer

A) Financial analysis focuses on measurable quantities only 
B) Financial analysis brings discipline and control to the product development process 
C) Sufficiently rigorous financial analysis can accurately forecast the product's profit potential 
D) Financial analysis is as solid as the assumptions that go into the model 
E) Financial analysis nurtures innovation and creativity 
A) Financial analysis focuses on measurable quantities only 
B) Financial analysis brings discipline and control to the product development process 
C) Sufficiently rigorous financial analysis can accurately forecast the product's profit potential 
D) Financial analysis is as solid as the assumptions that go into the model 
E) Financial analysis nurtures innovation and creativity

Question 5

A competency is not core if it is easy for competitors to imitate.

Accepted Answer

A) True 
 B)False

Question 6

Specialized design firms tend to have highly developed processes that support the needs of particular industries.

Accepted Answer

A) True 
 B)False

Question 7

What dimension of competitiveness does time-to-market performance in product design and process selection impact?

Accepted Answer

A) Engineering hours per project 
B) The cost of ongoing service 
C) Responsiveness to customer needs 
D) Aesthetics of design 
E) None of the above 
A) Engineering hours per project 
B) The cost of ongoing service 
C) Responsiveness to customer needs 
D) Aesthetics of design 
E) None of the above

Question 8

Quality Function Deployment (QFD):

Accepted Answer

A) Is a manufacturing function aimed at lowering cost by reducing the portion of rejected units 
B) Fills the "House of Quality" matrix with the designer's aspirations for the product 
C) Starts with studying and listening to customers 
D) Is a place where the quality assurance function is housed 
E) Another term for Value Engineering 
A) Is a manufacturing function aimed at lowering cost by reducing the portion of rejected units 
B) Fills the "House of Quality" matrix with the designer's aspirations for the product 
C) Starts with studying and listening to customers 
D) Is a place where the quality assurance function is housed 
E) Another term for Value Engineering

Question 9

The most basic categories of cash flow for a typical new product do not include:

Accepted Answer

A) Depreciation 
B) Ramp-up cost 
C) Development cost 
D) Sales revenue 
E) Marketing cost 
A) Depreciation 
B) Ramp-up cost 
C) Development cost 
D) Sales revenue 
E) Marketing cost

Question 10

Which of the following is a time-to-market performance measure used in judging product development performance?

Accepted Answer

A) Frequency of new product introductions 
B) Product reliability 
C) Customer loyalty 
D) Yield 
E) Value analysis 
A) Frequency of new product introductions 
B) Product reliability 
C) Customer loyalty 
D) Yield 
E) Value analysis

Question 11

Value analysis/value engineering has as its objective to increase product quality and reduce costs.

Accepted Answer

A) True 
 B)False

Question 12

Concept development is one of the typical phases of product development.

Accepted Answer

A) True 
 B)False

Question 13

Quality function deployment ?involves listening to customers to determine the characteristics of a superior product.

Accepted Answer

A) True 
 B)False

Question 14

The "House of Quality" matrix is a technique that relates customer requirements to concrete operating or engineering goals.

Accepted Answer

A) True 
 B)False

Question 15

Economic analysis of product development projects is useful in which of the following circumstances:

Accepted Answer

A) Factory location 
B) Distribution decisions 
C) Go/no-go milestones 
D) Demand estimation 
E) Pricing 
A) Factory location 
B) Distribution decisions 
C) Go/no-go milestones 
D) Demand estimation 
E) Pricing

Question 16

How might the generic product development process described in the text be different if developing a process-intensive product?

Accepted Answer

A successful answer to this question wil

Question 17

Which of the following is primarily used to help design products that will connect product attributes with customer desires?

Accepted Answer

A) Phase 0: Planning 
B) House of quality matrix 
C) Value analysis/value engineering 
D) Concurrent engineering 
E) System-level design 
A) Phase 0: Planning 
B) House of quality matrix 
C) Value analysis/value engineering 
D) Concurrent engineering 
E) System-level design

Question 18

Most purchasers of electronic products can not fully operate them and use only a small number of the available features.

Accepted Answer

A) True 
 B)False

Question 19

Economic analysis of product development projects must evaluate which of the following:

Accepted Answer

A) Planned profitability of the product 
B) Expected market share to be attained 
C) Net present value of profits 
D) Timing and amount of net cash flow 
E) Demand elasticity of the product 
A) Planned profitability of the product 
B) Expected market share to be attained 
C) Net present value of profits 
D) Timing and amount of net cash flow 
E) Demand elasticity of the product

Question 20

System integration and validation are an important step in which variant of the generic product development process?

Accepted Answer

A) Technology-push products 
B) Customized products 
C) Complex systems 
D) Quick-build products 
E) Process-intensive products 
A) Technology-push products 
B) Customized products 
C) Complex systems 
D) Quick-build products 
E) Process-intensive products

Exam 4: Product and Service Design

What are the six phases of the generic product development process?

The aim of Quality Function Deployment (QFD)is:

Which of the following are not typical phases of product development?

Advocates of financial modeling of product design projects argue that:

A competency is not core if it is easy for competitors to imitate.

Specialized design firms tend to have highly developed processes that support the needs of particular industries.

What dimension of competitiveness does time-to-market performance in product design and process selection impact?

Quality Function Deployment (QFD):

The most basic categories of cash flow for a typical new product do not include:

Which of the following is a time-to-market performance measure used in judging product development performance?

Value analysis/value engineering has as its objective to increase product quality and reduce costs.

Concept development is one of the typical phases of product development.

Quality function deployment ?involves listening to customers to determine the characteristics of a superior product.

The "House of Quality" matrix is a technique that relates customer requirements to concrete operating or engineering goals.

Economic analysis of product development projects is useful in which of the following circumstances:

How might the generic product development process described in the text be different if developing a process-intensive product?

Which of the following is primarily used to help design products that will connect product attributes with customer desires?

Most purchasers of electronic products can not fully operate them and use only a small number of the available features.

Economic analysis of product development projects must evaluate which of the following:

System integration and validation are an important step in which variant of the generic product development process?

Introduction to the Field

Operations and Supply Strategy

Project Management

Strategic Capacity Management

Process Analysis

Manufacturing Processes

Service Processes

Six Sigma Quality

Supply-Chain Strategy

Logistics and Facility Location

Lean Manufacturing

Operations Consulting Reengineering

Enterprise Resource Planning Systems

Demand Management and Forecasting

Aggregate Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Linear Programming Using the Excel Solver

Learning Curves

Job Design Work Measurement

Waiting Line Analysis

Process Capability and Spc

Simulation

Filters