Question 1

The website and order fulfillment are essential features of:

Accepted Answer

A)  delayed differentiation. 
B)  e-commerce. 
C)  Internet service providers. 
D)  inventory balancing. 
E)  market segmentation. 
A)  delayed differentiation. 
B)  e-commerce. 
C)  Internet service providers. 
D)  inventory balancing. 
E)  market segmentation.

Question 2

The optimization of the supply chain uses a mathematical model to determine the optimal number of business organizations to be included in the chain.

Accepted Answer

A) True 
 B)False

Question 3

Traffic management refers to truck movement within our parking areas.

Accepted Answer

A) True 
 B)False

Question 4

Decentralized purchasing can usually offer quicker response than centralized purchasing.

Accepted Answer

A) True 
 B)False

Question 5

Frequent deliveries of small shipments can reduce inventory but also result in an increase in the transportation cost per unit.

Accepted Answer

A) True 
 B)False

Question 6

Last quarter, a retailer sold 8,000 T-shirts, 7,000 of which were sold directly from on-hand inventory. This retailer's ________ was 88 percent.

Accepted Answer

A)  fill rate 
B)  inventory yield 
C)  profit margin 
D)  inventory turnover 
E)  working yield 
A)  fill rate 
B)  inventory yield 
C)  profit margin 
D)  inventory turnover 
E)  working yield

Question 7

It is especially the case for small businesses that closer interactions and increased agility make __________ relatively more attractive.

Accepted Answer

A)  domestic suppliers 
B)  centralized purchasing 
C)  global suppliers 
D)  decentralized purchasing 
E)  risk transfer 
A)  domestic suppliers 
B)  centralized purchasing 
C)  global suppliers 
D)  decentralized purchasing 
E)  risk transfer

Question 8

Bullwhip effect refers to a phenomenon in which demand variations that exist at the customer end of the supply chain are magnified as orders are generated back through the supply chain.

Accepted Answer

A) True 
 B)False

Question 9

Examination of the sources of supply for purchased parts or materials in order to improve performance is called:

Accepted Answer

A)  vendor analysis. 
B)  value analysis. 
C)  negotiated purchasing. 
D)  reverse engineering. 
E)  disintegration. 
A)  vendor analysis. 
B)  value analysis. 
C)  negotiated purchasing. 
D)  reverse engineering. 
E)  disintegration.

Question 10

In supply chain organizations, functions must operate independently of each other.

Accepted Answer

A) True 
 B)False

Question 11

Small changes in consumer demand can result in large variations in orders placed because of the:

Accepted Answer

A)  supply chain. 
B)  safety stock requirement. 
C)  lead time effect. 
D)  bullwhip effect. 
E)  FCFS scheduling. 
A)  supply chain. 
B)  safety stock requirement. 
C)  lead time effect. 
D)  bullwhip effect. 
E)  FCFS scheduling.

Question 12

_________ has/have helped firms to concentrate on their core business.

Accepted Answer

A)  Supply chains 
B)  Scheduling 
C)  Outsourcing 
D)  ERP 
E)  Lean production 
A)  Supply chains 
B)  Scheduling 
C)  Outsourcing 
D)  ERP 
E)  Lean production

Question 13

Outsourcing logistics gives a company less flexibility because it forces them to focus more on core businesses.

Accepted Answer

A) True 
 B)False

Question 14

Delayed differentiation is a means of increasing product variety without building the customized product from scratch or keeping large inventories of custom products.

Accepted Answer

A) True 
 B)False

Question 15

Real-time information about product movement on store shelves could benefit from the use of:

Accepted Answer

A)  batch processing. 
B)  economic order quantities. 
C)  statistical process control. 
D)  radio frequency identification tags. 
E)  infrared remote scanners. 
A)  batch processing. 
B)  economic order quantities. 
C)  statistical process control. 
D)  radio frequency identification tags. 
E)  infrared remote scanners.

Question 16

One disadvantage to RFID is that it requires a clear "line of sight" to operate.

Accepted Answer

A) True 
 B)False

Question 17

Most people working for a business organization are somehow involved with the supply chain of that business.

Accepted Answer

A) True 
 B)False

Question 18

Important factors in purchasing include the cost of goods purchased, the quality of goods and services, and the timing of deliveries of goods or services.

Accepted Answer

A) True 
 B)False

Question 19

Returned goods are part of reverse logistics.

Accepted Answer

A) True 
 B)False

Question 20

The goal of supply chain management is to synchronize supply and demand of all of the organizations that are part of the chain.

Accepted Answer

A) True 
 B)False

Exam 15: Supply Chain Management

The website and order fulfillment are essential features of:

The optimization of the supply chain uses a mathematical model to determine the optimal number of business organizations to be included in the chain.

Traffic management refers to truck movement within our parking areas.

Decentralized purchasing can usually offer quicker response than centralized purchasing.

Frequent deliveries of small shipments can reduce inventory but also result in an increase in the transportation cost per unit.

Last quarter, a retailer sold 8,000 T-shirts, 7,000 of which were sold directly from on-hand inventory. This retailer's ________ was 88 percent.

It is especially the case for small businesses that closer interactions and increased agility make __________ relatively more attractive.

Bullwhip effect refers to a phenomenon in which demand variations that exist at the customer end of the supply chain are magnified as orders are generated back through the supply chain.

Examination of the sources of supply for purchased parts or materials in order to improve performance is called:

In supply chain organizations, functions must operate independently of each other.

Small changes in consumer demand can result in large variations in orders placed because of the:

_________ has/have helped firms to concentrate on their core business.

Outsourcing logistics gives a company less flexibility because it forces them to focus more on core businesses.

Delayed differentiation is a means of increasing product variety without building the customized product from scratch or keeping large inventories of custom products.

Real-time information about product movement on store shelves could benefit from the use of:

One disadvantage to RFID is that it requires a clear "line of sight" to operate.

Most people working for a business organization are somehow involved with the supply chain of that business.

Important factors in purchasing include the cost of goods purchased, the quality of goods and services, and the timing of deliveries of goods or services.

Returned goods are part of reverse logistics.

The goal of supply chain management is to synchronize supply and demand of all of the organizations that are part of the chain.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Extension: Reliability

Strategic Capacity Planning for Products and Services

Extension: Decision Theory

Process Selection and Facility Layout

Work Design and Measurement

Extension: Learning Curves

Location Planning and Analysis

Extension: The Transportation Model

Management of Quality

Quality Control

Extension: Acceptance Sampling

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Extension: Maintenance

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters