Exam 10: Writing Persuasive Messages
Exam 1: Achieving Success Through Effective Business Communication99 Questions
Exam 2: Communicating in Teams and Mastering Listening and Nonverbal Communication Skills104 Questions
Exam 3: Communicating Interculturally89 Questions
Exam 4: Planning Business Messages111 Questions
Exam 5: Writing Business Messages79 Questions
Exam 6: Completing Business Messages83 Questions
Exam 7: Crafting Messages for Electronic Media96 Questions
Exam 8: Writing Routine and Positive Messages94 Questions
Exam 9: Writing Negative Messages91 Questions
Exam 10: Writing Persuasive Messages99 Questions
Exam 11: Planning Reports and Proposals105 Questions
Exam 12: Writing Reports and Proposals74 Questions
Exam 13: Completing Reports and Proposals84 Questions
Exam 14: Designing and Delivering Oral and Online Presentations89 Questions
Exam 15: Building Careers and Writing Résumés85 Questions
Exam 16: Applying and Interviewing for Employment118 Questions
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To overcome audience resistance to your message _____________
(Multiple Choice)
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When it comes to persuasive messages that influence motivation,all but one of the following influence motivation.Which of the following does not motivate directly? _____________
(Multiple Choice)
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The method for a persuasive claim or request for adjustment is to start with the direct approach by stating the basic problem and what has been done about the problem up to that point.Then,it is always best to follow that with a statement of how distressed and angry you are with the product or service because,in this way,the recipient of your claim message knows that you are exasperated and expect satisfaction when the issue is resolved.
(True/False)
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Limit your scope to include only the information needed to help your audience take the next step toward making a favourable decision.
(Short Answer)
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When creating marketing and sales messages it is important to only focus on your own product and service because everything about your product is different from your competitor's;there is no comparison.
(True/False)
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Sometimes the objective of a persuasive message is only to encourage the recipient to consider a new idea.
(True/False)
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Describe each of the four phases of the AIDA plan for persuasive messages.
(Essay)
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Which of the following is not one of the tried and true attention-getting devices used in sales letters?
(Multiple Choice)
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All but one of the following are guidelines to help marketing and sales professionals adapt to the multidirectional conversations on social media.Which one is not a guideline?
(Multiple Choice)
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Induction refers to reasoning from a generalization to a specific conclusion.
(True/False)
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Organize persuasive messages using the AIDDO model.It has been proven more effective than the AIDA model in recent research studies.
(True/False)
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Abstract concepts such as freedom,prestige,or success can be used to enhance the emotional content of persuasive messages.
(True/False)
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The purpose of sales letters is to motivate people to spend money on products.
(Short Answer)
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Explain how to balance emotional appeals and logical appeals to persuade an audience.
(Essay)
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The purpose of the desire section of a persuasive message is to _____________
(Multiple Choice)
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Give three considerations you need to make when selecting the right medium for your persuasive message.
(Essay)
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Persuasive messages often follow a specialized form of the indirect approach called the AIDA model,strategy,or plan.
(Short Answer)
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With deduction you work from a generalization to a specific conclusion.
(True/False)
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