Exam 10: Writing Persuasive Messages
Exam 1: Achieving Success Through Effective Business Communication99 Questions
Exam 2: Communicating in Teams and Mastering Listening and Nonverbal Communication Skills104 Questions
Exam 3: Communicating Interculturally89 Questions
Exam 4: Planning Business Messages111 Questions
Exam 5: Writing Business Messages79 Questions
Exam 6: Completing Business Messages83 Questions
Exam 7: Crafting Messages for Electronic Media96 Questions
Exam 8: Writing Routine and Positive Messages94 Questions
Exam 9: Writing Negative Messages91 Questions
Exam 10: Writing Persuasive Messages99 Questions
Exam 11: Planning Reports and Proposals105 Questions
Exam 12: Writing Reports and Proposals74 Questions
Exam 13: Completing Reports and Proposals84 Questions
Exam 14: Designing and Delivering Oral and Online Presentations89 Questions
Exam 15: Building Careers and Writing Résumés85 Questions
Exam 16: Applying and Interviewing for Employment118 Questions
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It is particularly important to establish credibility with a skeptical or hostile audience.
(Short Answer)
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The best way to handle objections to sales messages is to wait until they appear and then address them;this way you don't waste time and energy worrying about what might happen.
(True/False)
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The purpose of a sales letter is to motivate people to spend money on products.
(True/False)
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Induction is reasoning from specific evidence to a general conclusion.
(Short Answer)
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An effective ending for a persuasive message would be _____________
(Multiple Choice)
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Only when your audience is ready to hear your message should you use the indirect approach.
(True/False)
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Because persuasion is used to convince your audience to change their attitudes,beliefs,or actions,the direct approach is needed.
(True/False)
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Which of the following would be considered a selling point of a car phone?
(Multiple Choice)
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Persuasive messages end with a section that urges specific action.
(True/False)
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In 'social commerce',potential buyers tend to trust each other more than they trust advertisers.
(True/False)
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For persuasive business messages,the choice of approach is not influenced by ______
(Multiple Choice)
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Sales letters are typically prepared according to the AIDA plan.
(True/False)
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A sales letter begins with some sort of attention-getting device.
(Short Answer)
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What are three methods of reasoning you can use when making a logical appeal?
(Essay)
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Deduction is reasoning from a generalization to a specific conclusion.
(Short Answer)
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If a persuasive message is aligned with the recipient's already existing motivations,the persuasive message will be more effective.
(True/False)
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If you expect a resistant audience,you should be careful to present all sides of an issue before making the case for your own argument.
(True/False)
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