Exam 10: Writing Persuasive Messages
Exam 1: Achieving Success Through Effective Business Communication99 Questions
Exam 2: Communicating in Teams and Mastering Listening and Nonverbal Communication Skills104 Questions
Exam 3: Communicating Interculturally89 Questions
Exam 4: Planning Business Messages111 Questions
Exam 5: Writing Business Messages79 Questions
Exam 6: Completing Business Messages83 Questions
Exam 7: Crafting Messages for Electronic Media96 Questions
Exam 8: Writing Routine and Positive Messages94 Questions
Exam 9: Writing Negative Messages91 Questions
Exam 10: Writing Persuasive Messages99 Questions
Exam 11: Planning Reports and Proposals105 Questions
Exam 12: Writing Reports and Proposals74 Questions
Exam 13: Completing Reports and Proposals84 Questions
Exam 14: Designing and Delivering Oral and Online Presentations89 Questions
Exam 15: Building Careers and Writing Résumés85 Questions
Exam 16: Applying and Interviewing for Employment118 Questions
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When is it a good idea to use the direct approach for persuasive messages?
(Essay)
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In the attention phase of an indirect persuasive letter,you tell the audience what is in the message for them.
(True/False)
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AIDA can also be used in the direct approach - after using your main idea as the 'attention-getter'.
(True/False)
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The interest section of a persuasive letter provides details on how the message is related to the audience.
(True/False)
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Persuasion is the attempt to change people's attitudes,beliefs,or actions.
(Short Answer)
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In preparing to write persuasive messages,what two types of information are vital to assess the needs of your audience?
(Essay)
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"Demographics" refers to the psychological characteristics of an individual,such as personality,attitudes,and lifestyle.
(True/False)
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Sending an email is just as good as sending a letter when delivering a persuasive message;the delivery method is not an important consideration.
(True/False)
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Generally speaking,persuasive business messages rely more heavily on logical appeals than on emotional appeals.
(True/False)
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Briefly explain the difference between selling points and benefits,and then give an example of each.
(Essay)
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If price is one of your strong selling points,you _____________
(Multiple Choice)
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According to businesspeople,ethical persuasive messages influence audience members by providing information and aiding understanding.
(True/False)
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When writing persuasive messages,one should be careful not to mix emotional and logical appeals.
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Why is it important in marketing and sales messages to avoid implying offers or promises you cannot deliver on?
(Essay)
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One way to help build credibility with your audience is to _____________
(Multiple Choice)
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Benefits are the particular advantages that readers will realize from the features of a product or idea.
(Short Answer)
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The term AIDA refers to a computer program used to compose persuasive messages.
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