Exam 3: Ethics & Social Responsibility

At the most basic level,a firm must be profitable. What level of the pyramid of corporate social responsibility is this?

Concern about U.S.corporations' use of illegal payments and bribes in international business dealings led to the passage of the:

Describe the pyramid of corporate social responsibility and include a description of its components.

List the six modes of social control.

_____ is the cooperative effort of a for-profit firm and a nonprofit organization.

The _____ prohibits U.S.corporations from making illegal payments to public officials of foreign governments to obtain business rights or to enhance their business dealings in those countries.

The newest theory in social responsibility is called sustainability. Explain what this means.

All of the following are ethical theories relevant to marketing EXCEPT:

Ruthanne Ross is a sales manager for Pampered Chef,a company that sells kitchen tools and other aids for cooking through party plans.She is very concerned about making sure her salespeople understand the importance of treating each customer fairly and developing long-term relationships with them.She asks that before a sale is made,the salesperson should make sure customers can afford the items and are not buying due to social pressures.Ross is most likely at the _____ stage of ethical development.

Which theory holds that social responsibility is paying attention to the interest of every affected stakeholder in every aspect of a firm's operation?

Florida Hospitals A group of hospital administrators in Florida were discussing the amount of resources used to care for patients that were illegal immigrants and had no medical insurance. One man discussed how his hospital had spent over $2 million on one illegal immigrant who had no family or friends and who was not getting better. Another administrator stated that his hospital was losing $20 million annually in order to provide care for the influx of illegal immigrants into the state. After a great deal of discussion, it was determined that there was probably nothing anyone of them could do about the situation, and that each of them had very definite ideas about how to deal with the problems. -Refer to Florida Hospitals.In order to make an ethical decision on how to handle uninsured illegal immigrants,the Florida hospital administrators must consider all of the following EXCEPT:

Which of the following factors will influence ethical decision making and judgments?

Which level of ethical development moves from an egocentric viewpoint toward the expectations of society?

Everyone agrees that cause-related marketing is beneficial.

Which ethical theory is founded on the ability to predict the consequences of an action?

The movement to develop and market products designed to minimize negative effects on the physical environment or to improve the environment is known as:

The _____ states that people should adhere to their obligations and duties when analyzing ethical dilemmas.

List three ways an organization will benefit from the development and use of a code of ethics.

With regard to ethical decision making,an individual should ask themselves all of the following EXCEPT:

The pyramid of corporate social responsibilities contains all of the following components EXCEPT: