Question 1

____________________ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

Accepted Answer

The answer of ____________________ is the application of motivational theories...

Question 2

The degree to which the job is perceived as important and having impact on the company or customers is referred to as

Accepted Answer

A)  task complexity. 
B)  task identity. 
C)  task significance. 
D)  task structure. 
E)  task simplification. 
A)  task complexity. 
B)  task identity. 
C)  task significance. 
D)  task structure. 
E)  task simplification.

Question 3

Extinction is defined as the withdrawal of positive reward.

Accepted Answer

A) True 
 B)False

Question 4

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-Donovan understands that perceived inequity creates tensions within individuals that motivate them to bring equity back into balance, and one of his production supervisors feels that she is underpaid. Which of the following is not a common method for reducing perceived inequity?

Accepted Answer

A)  Change in his inputs to the organization 
B)  Change his outcomes from the organization 
C)  Distort his perception 
D)  Leave the job for a new one 
E)  All are common methods 
A)  Change in his inputs to the organization 
B)  Change his outcomes from the organization 
C)  Distort his perception 
D)  Leave the job for a new one 
E)  All are common methods

Question 5

The imposition of unpleasant outcomes on an employee is avoidance learning.

Accepted Answer

A) True 
 B)False

Question 6

According to MANAGER'S SHOPTALK in Chapter 15, Marshall Industries did away with all bonuses, commission, vacations and other awards and rewards. Salespeople were paid a base salary and given profit sharing. As a result, productivity at the organization tripled.

Accepted Answer

A) True 
 B)False

Question 7

Differentiate between intrinsic and extrinsic rewards.

Accepted Answer

Intrinsic rewards is the satis

Question 8

____________________ theories emphasize the needs that motivate people.

Accepted Answer

The answer of ____________________ theories emphasize the needs that motivate...

Question 9

Briefly describe Maslow's hierarchy of needs theory.

Accepted Answer

Maslow's theory is a content theory that

Question 10

Which of these refers to the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future?

Accepted Answer

A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  None of these 
A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  None of these

Question 11

The expectancy theory is a motivation theory based on the relationship between a given behavior and its consequences.

Accepted Answer

A) True 
 B)False

Question 12

In goal-setting theory, ____ refers to the idea that employees have "buy into" the goals.

Accepted Answer

A)  goal specificity 
B)  goal difficulty 
C)  goal acceptance 
D)  feedback 
E)  goal motivation 
A)  goal specificity 
B)  goal difficulty 
C)  goal acceptance 
D)  feedback 
E)  goal motivation

Question 13

____ influences the critical psychological state of experienced meaningfulness of work.

Accepted Answer

A)  Skill variety 
B)  Task significance 
C)  Task identity 
D)  All of these 
E)  Task significance and task identity only 
A)  Skill variety 
B)  Task significance 
C)  Task identity 
D)  All of these 
E)  Task significance and task identity only

Question 14

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-One of Donovan's best employees has a driving need to be able to attain a high standard of success, to master complex tasks, and to surpass others. Donovan recognizes these acquired needs as defined as

Accepted Answer

A)  the need for accomplishment. 
B)  the need for power. 
C)  the need for affiliation. 
D)  the need for adaptation. 
E)  none of these. 
A)  the need for accomplishment. 
B)  the need for power. 
C)  the need for affiliation. 
D)  the need for adaptation. 
E)  none of these.

Question 15

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

Accepted Answer

A) True 
 B)False

Question 16

List the three needs proposed by Clayton Alderfer.

Accepted Answer

The three needs are

Question 17

The job characteristic of feedback provides the worker with

Accepted Answer

A)  employee growth-need strength. 
B)  experienced meaningfulness of work. 
C)  experienced responsibility. 
D)  knowledge of actual results. 
E)  demotivation. 
A)  employee growth-need strength. 
B)  experienced meaningfulness of work. 
C)  experienced responsibility. 
D)  knowledge of actual results. 
E)  demotivation.

Question 18

Many companies are finding that creating a humane work environment that allows people to achieve a balance between work and personal life is also a great high-level motivator.

Accepted Answer

A) True 
 B)False

Question 19

The job characteristic of autonomy influences the worker's experiencing meaningfulness of work.

Accepted Answer

A) True 
 B)False

Question 20

According to expectancy theory, for an employee to be highly motivated, E-P expectancy and valence must be maximized.

Accepted Answer

A) True 
 B)False

____________________ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

The degree to which the job is perceived as important and having impact on the company or customers is referred to as

Extinction is defined as the withdrawal of positive reward.

The imposition of unpleasant outcomes on an employee is avoidance learning.

According to MANAGER'S SHOPTALK in Chapter 15, Marshall Industries did away with all bonuses, commission, vacations and other awards and rewards. Salespeople were paid a base salary and given profit sharing. As a result, productivity at the organization tripled.

Differentiate between intrinsic and extrinsic rewards.

____________________ theories emphasize the needs that motivate people.

Briefly describe Maslow's hierarchy of needs theory.

Which of these refers to the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future?

The expectancy theory is a motivation theory based on the relationship between a given behavior and its consequences.

In goal-setting theory, ____ refers to the idea that employees have "buy into" the goals.

____ influences the critical psychological state of experienced meaningfulness of work.

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

List the three needs proposed by Clayton Alderfer.

The job characteristic of feedback provides the worker with

Many companies are finding that creating a humane work environment that allows people to achieve a balance between work and personal life is also a great high-level motivator.

The job characteristic of autonomy influences the worker's experiencing meaningfulness of work.

According to expectancy theory, for an employee to be highly motivated, E-P expectancy and valence must be maximized.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

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Exam 15: Motivating Employees

____________________ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

The degree to which the job is perceived as important and having impact on the company or customers is referred to as

Extinction is defined as the withdrawal of positive reward.

The imposition of unpleasant outcomes on an employee is avoidance learning.

According to MANAGER'S SHOPTALK in Chapter 15, Marshall Industries did away with all bonuses, commission, vacations and other awards and rewards. Salespeople were paid a base salary and given profit sharing. As a result, productivity at the organization tripled.

Differentiate between intrinsic and extrinsic rewards.

____________________ theories emphasize the needs that motivate people.

Briefly describe Maslow's hierarchy of needs theory.

Which of these refers to the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future?

The expectancy theory is a motivation theory based on the relationship between a given behavior and its consequences.

In goal-setting theory, ____ refers to the idea that employees have "buy into" the goals.

____ influences the critical psychological state of experienced meaningfulness of work.

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

List the three needs proposed by Clayton Alderfer.

The job characteristic of feedback provides the worker with

Many companies are finding that creating a humane work environment that allows people to achieve a balance between work and personal life is also a great high-level motivator.

The job characteristic of autonomy influences the worker's experiencing meaningfulness of work.

According to expectancy theory, for an employee to be highly motivated, E-P expectancy and valence must be maximized.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters